UPET User Reviews

UPET-NA
UPET-NA
UBTECH ROBOTICS CORP

Customer Experience

Positive experience41.7% of reviews
Neutral0.0% of reviews
Negative experience58.3% of reviews

~ Based on 12 written reviews from the US App Store.

Is UPET Safe?

Not enough ratings yet to assess UPET.

Is UPET Legit?

UPET-NA appears to be a legitimate app. AppsHunter Legitimacy Score for UPET is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love it!

I am 77 years old and needed something where I wasn’t cleaning the litter box every day. It is amazing my two cats love it and there’s plenty of room for them to use it without getting the walls messy. I love that. It tells me when it’s time to empty it.

Needs Dark Mode!

Add Dark Mode!

No WiFi connection??

This app was great for a month or so, but now I can’t even access the app. No matter what I do. Can we please get this fixed? There’s no reason I should have consistent network issues that stops me from using the app.

Useless

I bought this litterbox specifically for its “smart” features but it will not connect

App “update” to “fix” bugs - 👎

Very disappointed with this app update!!

Have 4 devices in the home that were ALL working JUST fine and since this new app update, all 4 devices disconnected from my ATT fiber network and cannot be reconnected, no matter what I do to TRY to get them to!!
FIX this buggy update!!!

Now some data is available but cameras do not operate and cat usages are not being recorded!!

I’m about ready to start looking at other self cleaning litter boxes that actually work on a normal WiFi network!!

NOT IMPRESSED!!!

FIX IT ASAP!!!!!
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Random outage

Receiving frequent “network” outage errors when trying to log into the app

Can’t use two devices

Two people in the house and we both want to be able to use the app but can’t because it only allows one device to log in. PLEASE FIX THIS.

2 indoor cats

The best thing ever.
Giving me more time and feeding, not worrying about cleaning the litter box.
I’ve had it for 9 moths already and the UBPer and the app work as advertised.
Highly recommend 👍

2 UBPET devices working GREAT on home WIFI and app!!

I have 6 indoor only cats and the 2 UBPet devices work as advertised - saving me plenty of time and litter in the process.

The app upgrade now shows lbs. -thank you!!

Am considering ordering 1 additional device to put on second floor of my split level.

Easy control and updates by the app for both devices with no problems!!
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The app is very simple and good.

But once I set my cats’ weight, I prefer the app would not include other weight that is mostly due to cats just exploring the litter box. For example my cat is 5.5 kg, but when the cat is exploring the litter, a less weight like 2.5 kg is recognized as a new weight, while it is just the same cats that are working on the litter from outside.
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Works so well I bought 2 more!!

This app controlled self-cleaning auto litter box works so well that I invested in 2 more units -
I have 6 indoor-only “kids” and gave my daughter (3 “kids”) 1 of the 2 additional purchased.
These are so easy to set up and maintain!!
I’m using much less litter than when compared with the multi-cat sized litter pans that need scooped constantly and require a good bit of effort at times to get properly cleaned.
The price may be a concern for some but the amount of work saved and using nearly 50% less premium clumping litter is seen by me as a return on my initial investment!!
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Broken

The app cannot connect the litter machine to wi-fi and is asking for location access - why???