Totally 3rd class tech team
I am using this app from last few days, there are so many bugs in the app. Passengers and drives both are facing same issue for gps as they putting the location for pickup but drivers getting different location in the app, we reporting many times there is no resolution. That’s why i am planing to use different platform
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👎🏻👎🏻👎🏻👎🏻👎🏻time pass low mony
👎🏻👎🏻👎🏻👎🏻👎🏻
Proudly Canadian
Lovin it after 3 years of driving for Uride and counting. You make decent money and have a fairly relaxed schedule. If you want to work rideshare in Canada choose Uride.
Bad app
Worst app i ever tried
Not worth it
The Uride Driver app needs serious improvement, especially from the driver’s side.
One of the biggest issues is the pickup and address system. Passengers can enter incomplete or incorrect addresses, or the app/map can send the driver to the wrong pin. When that happens, the driver follows the app exactly, but the passenger gets frustrated and can leave a negative rating as if it was the driver’s fault. That is extremely unfair. Drivers should not be punished for problems caused by the app, the map, the GPS pin, or passengers entering bad pickup information.
The rating system also needs to be reviewed. Passengers can rate drivers poorly simply because they are annoyed about address issues, directions, app problems, or pickup confusion. Even when the driver did nothing wrong, the negative rating falls back on us. There should be a better dispute or protection system for drivers when the problem is clearly outside of our control.
Another major issue is pay. Drivers already make very little after expenses, and gas prices keep going up. On top of that, Uride recently lowered the fuel surcharge from $1.00 to $0.50, even though the price of gas continues to increase per litre. Drivers are using their own vehicles, paying for their own gas, insurance, maintenance, repairs, tires, brakes, oil changes, and depreciation. There is no proper maintenance compensation, even though the wear and tear on our vehicles is constant.
Airport trips are another example of how the system does not fairly compensate drivers. We only get paid to take the passenger from the city to the airport, but the airport is far out on the edge of the city where there usually are not many return rides. Because the app is location-based, drivers often have to drive all the way back into the city to get more trips, and that return drive is unpaid. By the time you factor in the gas and time spent driving back, airport trips can actually cause drivers to lose money.
The same problem happens with trips to outside towns. We may get paid to take someone there, but there are usually no rides available in those areas, so we have to drive all the way back to the city unpaid. That means a big part of what we just earned gets spent on fuel just to return to an area where we can actually receive more requests.
Overall, the app and pay structure need to be much more driver-friendly. Drivers should not be blamed for app issues, bad pins, incorrect passenger addresses, or poor directions. We also need fairer compensation for fuel, vehicle maintenance, airport trips, and out-of-town rides. Right now, too many costs and problems are being pushed onto the driver while the pay does not reflect the reality of doing the job.
One of the biggest issues is the pickup and address system. Passengers can enter incomplete or incorrect addresses, or the app/map can send the driver to the wrong pin. When that happens, the driver follows the app exactly, but the passenger gets frustrated and can leave a negative rating as if it was the driver’s fault. That is extremely unfair. Drivers should not be punished for problems caused by the app, the map, the GPS pin, or passengers entering bad pickup information.
The rating system also needs to be reviewed. Passengers can rate drivers poorly simply because they are annoyed about address issues, directions, app problems, or pickup confusion. Even when the driver did nothing wrong, the negative rating falls back on us. There should be a better dispute or protection system for drivers when the problem is clearly outside of our control.
Another major issue is pay. Drivers already make very little after expenses, and gas prices keep going up. On top of that, Uride recently lowered the fuel surcharge from $1.00 to $0.50, even though the price of gas continues to increase per litre. Drivers are using their own vehicles, paying for their own gas, insurance, maintenance, repairs, tires, brakes, oil changes, and depreciation. There is no proper maintenance compensation, even though the wear and tear on our vehicles is constant.
Airport trips are another example of how the system does not fairly compensate drivers. We only get paid to take the passenger from the city to the airport, but the airport is far out on the edge of the city where there usually are not many return rides. Because the app is location-based, drivers often have to drive all the way back into the city to get more trips, and that return drive is unpaid. By the time you factor in the gas and time spent driving back, airport trips can actually cause drivers to lose money.
The same problem happens with trips to outside towns. We may get paid to take someone there, but there are usually no rides available in those areas, so we have to drive all the way back to the city unpaid. That means a big part of what we just earned gets spent on fuel just to return to an area where we can actually receive more requests.
Overall, the app and pay structure need to be much more driver-friendly. Drivers should not be blamed for app issues, bad pins, incorrect passenger addresses, or poor directions. We also need fairer compensation for fuel, vehicle maintenance, airport trips, and out-of-town rides. Right now, too many costs and problems are being pushed onto the driver while the pay does not reflect the reality of doing the job.
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