Book or pre-book rides quickly and easily. Track your driver in real-time and communicate with them directly. Enjoy convenient cashless payments and manage your trip history with e-receipts.
What We Love
- 👍 Friendly drivers
- 💰 Competitive pricing
- ✅ Reliable service (for some)
- 🚗 Clean vehicles
- ✨ Good customer service (sometimes)
- 📍 Available in smaller towns
- 🤝 Safe and comfortable rides
- 🗺️ Ability to track driver
- 👍 Easy to use app
- 🚀 Fast service (sometimes)
- 🌟 Good conversationalists
- 💯 Supports local community
Room to Improve
- 😞 Frequent late drivers
- ❌ Unreliable ETAs
- 😠 Poor customer service
- 💸 High cancellation fees
- 🚫 App glitches and crashes
- 📉 Unreliable app functionality
- ⏳ Long wait times for rides
- 💰 Overcharging and incorrect charges
- ❌ Difficulty getting rides
- 👎 Rude customer service representative
- ⚠️ Navigation issues (long routes)
- ❌ Registration issues
- ❌ SMS code delivery problems
- 💸 Higher fees than expected
- 🤔 Confusing pre-booking process
