If you try to stop..
They’ll make an appointment without you being aware until it’s 15 minutes to the appointment and too late to cancel before charges. Conveniently it was also so late in the day I’m currently on hold for 55 minutes trying to speak to someone about this. Don’t sign up for this. The therapists don’t actually do anything and they won’t actually try to help with your issues. Trying to get evaluated? Nah here’s some meds. Trying to get actual help? Nah here’s a passive therapist that doesn’t actually get to the issue.
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Therapy is good - Billing department is terrible
Their billing department is a nightmare!
Bad joke
I was extremely disappointed with this virtual clinic. The psychiatrist or nurse practitioner is the title she goes by racheal regan dolan was a complete joke who told me “she didn’t care about her patients “ and I made no kind of progress in the 10 years I was there. Don’t go to this virtual clinic because it’s not worth it believe me.
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Not for iPad
The phone app “scales” but not really. Doing any sort of video on iPad in the app is janky and you can’t see the entire view properly. Works fine on iPhone.
Rachael Dolan
I so look forward to seeing Rachael every month! I’ve had her for quite some time, and near died when she went on maternity leave! Lol…..Rachael, is the absolute best! I look forward to many more years having Rachael as my Psychiatrist. Anyone looking for amazing mental health , look no further!
Thank you
Thank you Valera health for taking the stress out of finding a therapist and matching me so well the first try!!!!
Santina martinelli
Outrageous. Yanina in just a little time made me feel confident with this process.
DO NOT USE
Providers are amazing but at the end of the day this is a big company trying to protect themselves from being sued. So if you’re in a very vulnerable spot - a place where you need your provider most - you may lose all access to the provider and also platform. This means you also may not feel comfortable being 100% honest with your provider when it is imperative that you are.
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A new beginning
My first therapy was with yazettShe helped me tremendously. She was a very good therapist and then up and disappeared in thin air and then I had another one that wasn’t so good and then I have now Cynthia Wiggins, which is doing good for me. It’s very hard to find a therapist you can try to relate to that’s understanding what you’re saying. and healthy and trying to resolve the situation. Thank you and have a blessed day.
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The greatest Therapist
I absolutely love my therapist, she’s is super amazing, kind, understanding but most of all compassionate. She listen carefully and shows me great techniques that help me with my daily struggles.
Signs me out every time
Every time I open the app, it signs me out
New client
Pauline was great. Kind, compassionate and genuinely made me feel like she was there to help
App works sometimes
App video chat automatically ends when I have an incoming call. Please try to fix that.
First Session
Sabrina was personable, made me feel like I was heard and made me feel comfortable about a plan for me. I was very happy with the session.
Great therapy
I’ve been using Valera for a year now and it’s been amazing. I’ve never had a more supportive team behind my mental health. They go above and beyond to help me and I will forever be thankful
FANTASTIC
I started my therapy back in December and I just finished my 6th session.
Therapy was a big help in saving my life. I have tried therapy in the past, but this experience has been the most effective for me.
Wednesday's my favorite day of the week as well.
Therapy was a big help in saving my life. I have tried therapy in the past, but this experience has been the most effective for me.
Wednesday's my favorite day of the week as well.
Another horrible healthcare app they force you to use
Company makes patients do everything through this crappy app.
My Therapist lisa Smith
One of the best human beings that I have encountered in my life.
🫡🔥🔥🔥
Everything’s good really helps with mental and schedule my life has changed drastically since being in therapy
Discharged for no reason
The app it’s self is great…
I had two appointments with a Therapist, few hours after my second I got an email saying I had been discharged. We had No conversations about me being discharged nor was I ready.
I had two appointments with a Therapist, few hours after my second I got an email saying I had been discharged. We had No conversations about me being discharged nor was I ready.
