Love the bus service, hate the app
The incentivized lower prices drive you to use a platform that is unresponsive and, at time, completely unresponsive or otherwise useless. No auto-population of common addresses, contact details, or payment methods is the cherry on top. I book on a desktop whenever possible.
Awful App
This application is a dumpster fire. They tell you to get the app to "enjoy its features" but somehow it actually worsens the experience. You can't even press "buy ticket" since nothing happens when you try to buy on hr app. You'd be better off buying in person or at the actual website.
Started out bad and stayed bad
It’s a challenge to find the schedule, which is bad because since COVID, the schedule changes frequently. If it saves payment information to the account, that will be an improvement. Having an account COULD be an improvement. The last app asked if you wanted to download the app every time you purchased a ticket. I like the bus service, but they need to get better coders to work on the app. When asking for email, the email keypad should open. When asking for numbers, the number pad should open. I like the company and find it to be an inexpensive way to travel. The app needs a schedule and a saved payment method. I liked the old method of texting a ticket link.
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Worst
Worst app I’ve ever used!!!
Return date change request
Return date is wrong instead of November 1st it took the same day October 10th of leaving date ! Can I get it corrected please? thanks for your kind support 🙏
