Coach USA

Coach USA

Safe, Affordable Bus Company

107 ratings
140 reviews
Free

Details

  • Released
  • Updated
  • July 30, 2020
  • August 10, 2023

Features

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About

Easily find bus schedules and purchase tickets for safe, affordable travel. Enjoy a contactless boarding experience by showing your digital ticket to the driver. Ideal for commuters, leisure travelers, and students.

View bus schedules
Purchase bus tickets
Contactless boarding
Single and multi-ride tickets
Create user account
Save travel preferences
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What users say

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What's New in Coach USA

7.0

August 10, 2023

With this major redesign to the Coach USA app, we have enabled it to support great new features and functionality that we look forward to bringing you in the future. If you have used the previous Coach USA app here are a few helpful tips: 1) The quick link to your existing tickets is now in the top right of the screen instead of the bottom right. 2) You will need to log into your Coach USA account again to access your existing tickets.

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User reviews

Useless app

I am from out of state, taking a Greyhound bus to NYPA. From there a Suburban Transit (Coach USA), bus to my destination. Again, the application is useless.

Horrible management

They are being canceling trips so often lately and the worst part is that they don’t even bother to let us know trough the app so we don’t have to be waiting so much for them to show up. Plus that add the bad behavior the drivers have, always arguing with the costumers over nothing and also with other cars. I’m always 15 to 20 minutes before the bus time schedule so that’s not the problem at all!
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Fake app that wasn’t designed to work

This appears to be a decoy app and not for buying tickets. Myself and a friend have both tried every possible credit card, address, WiFi vs cellular, etc on multiple occasions and never been able to get a single ticket from this piece of junk. I think it’s a decoy so people will not go to the window and then miss their bus when the app doesn’t work, because coach usa hates you.
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Poor app

Unable to buy tickets. Unable to save credit card information. Automatically log you out from time to time and you will need to remember your password as there is no way to have the login credentials remembered on the phone. Very poor app.

App bites

This app is primitive. Used to work ok for four years, they have done something wrong to it and it no longer saves credit cards. Barely credible as an offering in any App Store.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to complete ticket purchases

Bug

Accounts not working or being deactivated

Bug

Inconsistent and confusing user experience

Bug

Requested Features

4 requests

Add Apple Pay and other modern payment options

Feature

Allow saving of payment and address details

Feature

Improve search and route planning functionality

Feature

Provide real-time bus tracking and updates

Feature

FAQ

What does the Coach USA app do?

The Coach USA app allows you to view bus schedules and purchase bus tickets for safe, affordable travel. It aims to provide a seamless and contactless boarding experience by letting you show your digital ticket to the driver.

How do I purchase tickets?

You can seamlessly purchase your bus tickets directly through the app. Once purchased, you can simply show your ticket to the driver when boarding for a contactless scan.

Is the app free to use?

Yes, the app itself is free to download and use. You only pay for the bus tickets you purchase through the application.

Who is this app for?

This app is designed for a variety of travelers, including commuters, leisure travelers, and college students. It covers transportation needs for day trips and regular travel with options for single or multi-ride tickets.

Can I save my preferences?

Yes, you can create an account within the app. This account helps remember your preferences, making it quicker and easier to purchase tickets in the future.