Many issues
Apple Pay doesn’t work. The logo is there, but you physically can’t click it. No live bus routes like NyC does. This app alongside its sibling app Short Line are abysmally bad and its developers should be fired, or the main company has lot of thinking and self reflection to do.
App sucks. Tickets disappear
My tickets disappeared. This app sucks. Now I have to call
Useless app
I am from out of state, taking a Greyhound bus to NYPA. From there a Suburban Transit (Coach USA), bus to my destination. Again, the application is useless.
Horrible management
They are being canceling trips so often lately and the worst part is that they don’t even bother to let us know trough the app so we don’t have to be waiting so much for them to show up. Plus that add the bad behavior the drivers have, always arguing with the costumers over nothing and also with other cars. I’m always 15 to 20 minutes before the bus time schedule so that’s not the problem at all!
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Fake app that wasn’t designed to work
This appears to be a decoy app and not for buying tickets. Myself and a friend have both tried every possible credit card, address, WiFi vs cellular, etc on multiple occasions and never been able to get a single ticket from this piece of junk. I think it’s a decoy so people will not go to the window and then miss their bus when the app doesn’t work, because coach usa hates you.
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