VanMoof

VanMoof

by VanMoof BV

341 ratings
248 reviews
Free

Details

  • Released
  • Updated
VanMoof screenshot #1 for iPhone
VanMoof screenshot #2 for iPhone
VanMoof screenshot #3 for iPhone
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About

Control your electric bike remotely. Lock/unlock, check battery, and track rides. Customize bike settings like motor assistance and lights. Share your bike and report it missing.

Remote lock/unlock
Battery level check
Ride tracking and overview
Bike settings customization
Bike sharing
Report bike as missing
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What users say

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What's New in VanMoof

26.2

May 26, 2026

Ride Pro is now available for all S6 riders. With this app version and the latest S6 firmware, Ride Pro allows you to unlock: - In-app advanced Theft tracking - Remote monitoring and live notifications - Configure your Halo Ring colors - Health app integration For all S6 riders, the firmware update is now faster. For S3 riders, fixed a bug in configuring wifi networks for auto wake-up. For all riders, - We improved the hunting mode when your bike is in Theft tracking state. - Touch unlock range now defaults to the closest setting. Happy riding!

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User reviews

Battery Percentage and Range issues on ride recordings

I’ve had my
VanMoof for a few months now and the app really feels like an afterthought compared to
the amount of tech that has been put into this bike. For one, the used battery percentage shown for your past rides never add up to what you’ve alctually used. For instance if I’ve used 50% of my battery in two rides (from full) in most cases the app records a 15% usage per ride. Also, VanMoof really lacks of a smart battery optimisation system software to charge to 80% to preserve the battery etc…
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Clunky, Glitchy & Frustrating.

Not enjoying this at all. The erratic nature of the “Range” is quite the spectacle, from 38 miles to 28 miles in a mile & a half, down to 18 miles after a 4 mile work trip. The app will adjust slightly once the bike rests but is this just the life of anyone that owns an electric vehicle? Car or otherwise? You have to give it your best guess “because it’s a battery” & the app cannot keep up with its irregularities. Or can Vanmoof improve the experience?
The constant reminder asking me to “Set up Apple Find My” every time I turn on the app is annoying. If I dismiss it, can the app not understand that I don’t want to use it?
Notifications (if at all) arrive a day or two after.
Can we either improve the map/GPS so it’s functional or just get rid of it?
It could be I expect too much. Paying a lot of money for the Vanmoof experience I thought would ensure a quality app but sadly I’m left wishing I had taken other options at this time. I hope you find the feedback constructive & that we can move forward. Best…
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Maateenheid aanpassen?

Top app, alleen vind ik het lastig dat mijl wordt gebruikt als maateenheid en niet kilometer. Is er een optie om dit aan te passen?

バッテリー残量の表示がおかしい

表題の通り、アプリ上のバッテリー残高と自転車側で確認できる残高の数値がおかしい。
アプリ上のバッテリー残高数値が変動しなくなった。

Danke

Nach anfänglichen Problemen mit dem eShifter läuft mein S3 seit einigen tausend Kilometern völlig fehlerfrei. Ich hoffe das bleibt trotz dem aktuellen Insolvenzverfahren auch weiterhin möglichst lange so 🤘🏻 Ich Fahrrad ist einfach toll, zur Not eben mit ner anderen App, aber vielleicht findet sich ja ein Käufer. Alles Gute ans Team

Update 2025: Das S3 läuft nach wie vor fast fehlerfrei von Frühjahr bis Spätherbst im fast täglichen Einsatz. Der Boost-Knopf reagiert mittlerweile etwas zäh, da scheint die Mechanik im Knopf so langsam aufzugeben, aber sonst gibt‘s nicht‘s zu bemängeln.
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Developer apps

User experience

🐞

Reported Bugs

5 issues

App frequently logs users out

Bug

Firmware updates causing issues with bike functionality

Bug

Inconsistent battery level and range reporting

Bug

Apple Watch app connectivity problems

Bug

Unreliable unlock and lock features

Bug

Requested Features

5 requests

Ability to manually adjust gear shifting points

Feature

Integration with Apple Health and fitness tracking

Feature

In-app navigation and route planning

Feature

Customizable alarm and notification settings

Feature

Multilingual app support (e.g. French, German)

Feature

FAQ

What does the VanMoof app do?

The app allows you to control and manage your VanMoof electric bike. You can lock and unlock your bike, check its battery level, and view your ride history. It also lets you customize various bike settings and share your bike with others.

What are the key features of the app?

Key features include smart unlocking without keys, checking battery status, a live dashboard showing speed and distance, and the ability to adjust motor assistance, gears, and lights. You can also view detailed ride overviews, compare your performance, and mark your bike as missing.

Is the VanMoof app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What bike models are supported by the app?

The app supports a wide range of VanMoof models, including the S6 & S6 Open, S5 & A5, S4 & X4, S3 & X3, S2 & X2, Electrified S & X, Smart S & X, and Smartbike. However, app features may vary depending on your specific bike model.

How can I use the app to find my bike if it's stolen?

If your bike is stolen, you can mark it as missing within the app. This action will initiate the Bike Hunters service to help locate your stolen bicycle. If your bike is equipped with Apple Find My, you can also view its current status through the app.