Business accounts
Does not work can’t get assistance cannot pay vendors
They steal crypto
It doesn’t matter how much crypto you buy or how long you wait, you’re not able to transfer move or use it in anyway. Nothing. They literally built a scam into Venmo. Do not consider this app for crypto under any circumstances.
Worthless
Cash app is much better. I use the cash app card for my employees, if they need something I send that amount to the card and they can instantly purchase what’s needed. This Venmo card is worthless as you need to wait 3-5 days to load money. It just makes no since why you would need a card that has no instant access to load. I hate cash app but it is far better than this horrible company
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Yup
Good money app
I need to unfreeze my account
Venmo has my money held hostage, and this is the most disrespectful and worst bank I have ever used I will never use Venmo again after I get my money
Shipping issue
Any shipping by USPS won’t be delivered to my street address. It’s very frustrating that I can’t use my PO Box. I am a digital nomad. I understand PO Boxes could be used for fraud but it’s time businesses become more flexible for those of without a permanent home address. And I don’t want to ask relatives to manage my mail. That’s just rude. Fix this issue.
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Unable to login due to phone number change
As title says, I am locked out of my account because I changed phone numbers and Venmo has no accessible customer support team and no other way to change phone numbers without having already been logged into my account. There’s not even a way to verify identity using ID, you’re just straight up locked out. Can’t login using just email verification either. Entirely stupid design
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Who’s the designer that made it so difficult to find the payment history?
Venmo used to be so intuitive. After the most recent UX change it’s become so hard to locate the payment history page - one of the most frequently visited pages. Blows my mind how this decision was made. Who are you designing for?
New platform is horrible!
The old platform was great, convenient and very easy to use. In the new platform I cannot find my Venmo balance or payment history. I spent a half hour trying to find how to transfer money back into my bank account. Making this information readily available on my account page would be extremely helpful.
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Holds my money all the time
Holding money for a week is stupidity
Hate Venmo
They froze my account and told me to wait for email. Never received email in any folder spam included. I’ve tried every avenue supposedly available to rectify this and nope, nada and nothing works. The company sucks to high heavens. I can’t believe the number of complaints about them that I’m seeing online. Worst customer service ever! I can’t even shut down my account.
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New layout
The new layout is not user friendly for the majority of people who simply want a cash transfer app with friends.
Better
Ha menorah mucho esta app en comparacion de antes y otras app
It cannot be this difficult…
From opening my Venmo account to navigating an immediate account freeze to trying to simply add a credit card to my wallet - joining Venmo has been unnecessarily difficult and truly frustrating. I’m 53, financially secure & savvy, disciplined, no debt, high net worth and an 800+ credit score. Financial institutions woo me like a homecoming Queen. If my adult kids and many of the students and young adults I work with didn’t utilize Venmo, I would never ever choose to stay a Venmo account holder. What should have been a simple process continually leaves me shaking my head. Do better Venmo.
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Needs work
Better ways to send cash exist. This app needs more features to prevent mistakes
Dysfunctional
They have a hold on money that someone else sent to my Venmo account and it says it is on hold for verification purposes because it’s not a Venmo business account and I don’t have a business so I’m furious about this. They have no right to hold money that somebody else sent to my Venmo it’s unfair I’m furious.
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Fraud
Did not protect my funds during fraud.
Awful
I’m getting charged for random unexplainable transactions then my account gets suspended and I can’t transfer my own funds out of Venmo to my bank???? That’s absolutely absurd
Sucks
They plain suck
horrible customer service
they will lock you out of all your money for days and not respond or give you any information on why or how to fix it!
