Updates
I have noticed that we need a update on our Venmo if we’ve had it for a while there are no instructions on how to update nor does it give a notice that we need to update.
3 stars
Okay
Unlimited Erros
No point to use a phone number if your phone gets turned off, you can’t even change your phone number. i’ve contacted support 10 plus times just for me to still get errors by the app
Customer service sucks
No live agents
Easy
So easy to use !
Never defended the client
Use another service
sucks
sucks
L
Ol
Useless
This people are useless when it comes to backing up you as a consumer it’s safe for to hand out $100 bills of strangers than this app and their Customer services, totally robots and have no human sense. I hope they go bankrupt.
New app update sucks
This new app update is horrible. Not intuitive. Too hard to find anything and is becoming difficult to use. Will start using Zelle or PayPal or something else. Have not been able to do basic things that were so easy to find and do.
Frozen account no help only ai bot answered
0 out of 10
Awful
App is terrible, never lets me send money
Stolen my money
Several years ago they suspended my account holding about $50 in there. I’ve been trying to unfreeze it and get my money back ever since. Every time I try to close my account, transfer my funds or talk to someone, it will not allow me to. Somehow now my balance is $15.02 and I still can’t do anything with my money. I’m about to sue for lack of ability to close my account and receive my money. I’m owed my full amount m
Plus interest at this point.
Plus interest at this point.
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Personalizing account
Support sucks ahh and you get your id rejected even if it’s a clear photo then when they say 2-3 business days for a reply that means it’ll be weeks before you hear a lick from them genuinely sucks and they stole 169 bucks from me
So awesome
Amazing
Horrible Service
Horrible Service
Waiting for response
I’ve been waiting for months to retrieve the money that is in my Venmo account has locked/ frozen and I haven’t heard back since . I just wish this app would let me withdraw my money from the account . So I can close the account 💔
I can’t use Venmo
I’ve tried multiple times got a card from them. They won’t allow me to put any money into the account. My account is verified. I don’t have any restrictions on any of my cards Nor my account dose. Highly won’t recommend I asked for help. I kept getting an AI bot that just kept putting me in circles. Tell me to check my email or make sure my address is correct. Even after I did it and there was nothing there or anything was wrong.🤦♂️
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Standard Transfers
LYING Venmo(thief’s) is what it should be called was told by a live agent my standard would be deposited on OCTOBER 8 now it’s October 9 and was told by live agent by END OF DAY ON OCTOBER 9 END OF DAY IS 9:00pm for VENMO ITS NOW 10:00pm and still no funds deposited in my account TRANSFER WAS COMPLETED BY MY Bank on October 2nd so now it’s 6 business days and still no deposits
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Stealing money now?
With the new update my transactions were automatically tagged as “goods and services”, therefore Venmo has been helping themselves to 3% of all my transactions. Awful approach and clearly a way for Venmo to snag a few bucks in unethical ways from their users.
