Verizon Home Reviews: Is It Legit?

Customer Experience

Positive experience14.3% of reviews
Neutral7.2% of reviews
Negative experience78.5% of reviews

~ Based on 526 written reviews from the US App Store.

What users say about Verizon Home

Is Verizon Home Safe?

Verizon Home appears safe based on user ratings. AppsHunter Safety Score for Verizon Home is 88/100.

This assessment is based on 21,703 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.8% of ratings point to a safe experience
3.2% of ratings suggest some concerns
13.0% of ratings point to a risky experience

~ Based on 20,743 App Store ratings for Verizon Home.

Is Verizon Home Legit?

Verizon Home appears to be a legitimate app. AppsHunter Legitimacy Score for Verizon Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very handy and portable

This app is great. I can do anything related to Verizon on it. Keep up the good work!

Slow app

The app is very slow to load. App performance should be better than this from Verizon.

RenCar4Fun

Love it!!!!!

It is not 2 GB service

The pages load like phone line speed. Working off of the extender is literally painful everything is so slow. Customer service is horrid and disconnected. Expect a gauntlet for any issues with Fios.

Keeps buffering

It keeps saying my wifi isn’t active but my tv, computer, iPad are all on wifi

Worst Internet I’ve ever had.

This internet was by far the worst internet I’ve had. I switched to Verizon for the price and what seemed like good internet. I’ve had problems or slow or non existent internet connection for months now and constantly calling support and not having outages in my area but no internet ? It was a constant battle to restart my Modem hard reset it, even replace it. My area does have 5G and it’s even more weird that my IP has a Las Vegas location on it and not Tucson. Overall not happy when there’s only two people in the house I’m living in and I can barely do soemhtign as simple as watch YouTube.
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Zero functionality. Zero star app and company

Speed test is a fake gimmick joke! Nothing went into app other than you have internet. Still have no idea what is purpose of app. Gimmicky signal finder that doesn’t work. Zero troubleshooting features that amount to fixing issues. Redirects to internet for most basic task. App is bs. Dismal 3rd party overseas sourced out customer service, barly comprehending English
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Awesome internet

Works GREAT!!

WiFi

This is by far the worst WiFi service i ever signed up for

Too many dropped calls and glitched service

Too many dropped calls and glitched service

App does not work

App does not work

Wifi optimizer

Option isn’t showing regardless of the help window

WiFi control

It is helping to have control over my 16 year olds WiFi usage. Loving it.

Hideous customer service

Hideous. Hideous!! HIDEOUS!!!

And, yes, I am being very generous with this assessment of today's telephone nightmare.

HIDEOUS !

Verizon App/web Developers

The only thing I hate doing with Verizon, is trying to use their website and family of apps. Every screen to load is incredibly slow and often times out or never loads. Either there is too much overhead or data aggregation causing too much latency. Hope one day they figure out a better way. I am using Verizon home internet and have also faced the same problems with Fios.
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Disappointed

Not accurate

WiFi issues every day

I am very disappointed to pay all this money supposedly for the best WiFi service offered by Verizon and have to reboot my devices every day as the WiFi is weak, despite having 3 extenders. I called Verizon to look into the problem, but they can’t find any issues despite a weak signal that occurs too often.
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App had little use

the App shows the router status what is availability in the browser as well. Nothing new.
I setup parental controls weeks ago and it had not been enabled yet. App doesn’t work.

inconsistent wifi strength

constant wifi lagging

Tough all around

It seems like no matter what you’re trying to do in this app it just seems like a complete cluster.