Internet
It is always lagging, no matter what happens and it is the worst Internet I have ever had
Slow network
I thought upgrading would allow my service to be much faster speeds and better service overall but all it was about was just increase payment and a worse service than what I previously had 1G. This seems I’ve been making a 2 G upgrade yet my home keep buffering for service . This needs to be addressed urgently .
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Service is decent
Runs pretty good except for when it storms
No answer
Many times I get interrupted right before the end of whatever I’m watching for no reason at all.
I’m still faithful to the company I’ve known for more than 40 years
I’m still faithful to the company I’ve known for more than 40 years
Worst experience
I have had poor connection for the past two weeks and the issue is still unresolved. Do not recommend their home services
Terrible service. Verizon feels like a scam
Service is terrible. No one will help me. I have been on hold for 45 minutes. I can’t use the account yet I am being billed. Nothing works
Frustrated.
Upgraded to the highest level and this service is always requiring to re-boot and keeps freezing. This issue is literally daily, check my record I have to refresh my wifi daily. I left several comments but no one seems to read your comments every time one has to reboot or refresh the wifi via the app.
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Speed problem
Download speed is unreliable
Impossible to get an accurate account of devices online
For days now, I’ve been trying to eliminate unwanted devices on my home network and it’s impossible to trace which devices are actually online after a network re name and password change. Why?
Amazing
Amazing
Not bad at all
Better than anticipated honestly
App issues
This app doesn’t work. Very well. My router never shows up in the app, always giving me an error message.
very inconsistent
it’s working inconsistently
This app never works when you need it
Title. Whenever I start having connection issues that I’m trying to look into the first thing they want you to do is use this app to restart/check status of your router. It takes forever to load and never seems to work when I need it to. I don’t know if they have some optimization they need to do or updates on the back end but there is serious work needed on this app.
When I had Cox, they had a similar app and it worked no issues any time I needed it. Outages, status, everything worked great.
Please work to make the app usable rather than a point of annoyance when I’m already highly annoyed at troubleshooting my router.
When I had Cox, they had a similar app and it worked no issues any time I needed it. Outages, status, everything worked great.
Please work to make the app usable rather than a point of annoyance when I’m already highly annoyed at troubleshooting my router.
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Dropping connections
After first being happy with Fios (having moved from Comcast), I’m now experiencing slow and inconsistent service. Disappointing
Problems
Ever since we signed up for Verizon, we have had numerous problems. It’s frustrating to constantly need somebody to come out and try to fix our Internet. I can’t tell you how many hours I’ve spent on the phone and on line trying to correct issues. The service is terrible and I completely regret getting rid of Starlink and getting Verizon. My husband is furious because we never have it when we need it. We rely on Internet for school as well. My husband and I just sat down to have a date night and now we can’t even watch a movie. This is ridiculous. We want to know what you’re going to do to rectify this.
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Worst internet ever
Lied from the get go to get me to sign up lied about the services internet capacity and download speeds .. modern day con men
Terrible WiFi
They always say high speed WiFi but they don’t. The internet is slow as hell it’s embarrassing. Stop marketing as the fastest internet you guys are the slowest. False advertisement
Home internet
I recently got home internet and service sucks so bad they said a cell tower would be fixed in Tempe in 48 hours but never fixed anything
Terrible download at night
I’m am constantly contacting Verizon about terrible download speeds causing tv buffering
