Verizon Home User Reviews

Customer Experience

Positive experience13.6% of reviews
Neutral7.8% of reviews
Negative experience78.6% of reviews

~ Based on 472 written reviews from the US App Store.

What users say

Is Verizon Home Safe?

Verizon Home appears safe based on user ratings. AppsHunter Safety Score for Verizon Home is 88/100.

This assessment is based on 19,512 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.9% of ratings point to a safe experience
3.2% of ratings suggest some concerns
13.0% of ratings point to a risky experience

~ Based on 19,512 App Store ratings for Verizon Home.

Is Verizon Home Legit?

Verizon Home appears to be a legitimate app. AppsHunter Legitimacy Score for Verizon Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Parental control sucks

Worst parental control.. don’t work
Schedule setting up is easy but don’t work.. you have sleep time setup but wifi still accessible from ur kids devices

Zero functionality. Zero star app and company

Speed test is a fake gimmick joke! Nothing went into app other than you have internet. Still have no idea what is purpose of app. Gimmicky signal finder that doesn’t work. Zero troubleshooting features that amount to fixing issues. Redirects to internet for most basic task. App is bs. Dismal 3rd party overseas sourced out customer service, barly comprehending English
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Internet Service

So far so good!

Service

Service is terrible. Still awaiting in 48 hr callback!

Parental Controls Doesn’t Work

The parental control feature does not work. When Enroll is clicked on, it opens up a checkout page, which doesn’t have the parental controls in the cart, and there’s no way to add it.

De mal en peor

Pésima señal

Speed is an Deception

Very unstable internet speed

Parental control doesn’t work properly

The schedule for WiFi access control doesn’t work properly. When a device is added in the profile and a schedule created the device WiFi access doesn’t work according to schedule and totally looses WiFi access

WiFi

My WiFi is very costly and unreliable

Parental Controls Don’t Work Well

And so apparently it’s a whole thing - you can block the YouTube app and every website variation individually and the kids can still access it because it’s clown shoes. Deep dove Reddit on the matter. So there’s that. Enjoy the brain rot. 🥳

Dependable

Great Service

Send Push Notification Ads without Permission. Can’t opt out.

This app is supposed to be a utility for Verizon customers to manage their network. Instead Verizon uses their captive audience to send unwanted push notifications containing up-sale advertisements. There’s no way to opt out. The only way to avoid these ads is to turn off notifications for the app altogether which defeats the entire purpose of having the app. These dark patterns are coercive and unacceptable and they’re against Apple’s rules for apps listed in the App Store.
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Parental

I set time frames for the Internet to pause on the devices my daughter is using and then come around the time it’s supposed to turn on it’s not -so I have to physically go in manually and pause the Internet instead of being able to rely on the time schedule I set and saved

Horrible

It’s very slow or it never works

My tv

Several times while I am watching it just turns off.

Parental control

The connection is the best. The only problem I have is that I can’t control connected device in parental control. That needs attention

Second slowest internet I’ve had

Second slowest internet I’ve had without a doubt I will be changing back soon

Parental internet settings

I set a timer for my kids internet to turn off and it never works!!

The best yet!

Thank you for being as great as you are! Since joining Verizon I’ve had ZERO phone or internet issues! Thank you guys for saving me from those thieves!

Boss

Keep going in and out