Had to delete because there was no way to opt out of constant spam emails
I have the email subscriptions switched to OFF in the app settings, but am harassed by a constant barrage of email updates on items. Australian commercial law requires that marketing emails include an unsubscribe link, but there is none provided. The only solution is to delete the app
Hhill.t.81
Misleading Payouts and Zero Accountability
Terrible customer support and bad faith practices. I listed a coat and noticed a strange payout discrepancy when relisting. Before accepting the sale, I contacted their support chat specifically to check if it was an error. Your agent explicitly told me in writing that it was a system error and instructed me not to worry, so I proceeded with the transaction.
Instead of getting the correct payout, I was shorted, and Vestiaire completely backtracked. They are now hiding behind a fee structure change, refusing to honor the written advice of their own staff, and claiming they cannot manually adjust a £30 ledger error. When you catch their mistakes, they just shrug and leave you out of pocket.
Do not trust their pre-sale calculations or their support team. Use Vinted instead, where customer service actually takes accountability and platforms operate fairly.
Instead of getting the correct payout, I was shorted, and Vestiaire completely backtracked. They are now hiding behind a fee structure change, refusing to honor the written advice of their own staff, and claiming they cannot manually adjust a £30 ledger error. When you catch their mistakes, they just shrug and leave you out of pocket.
Do not trust their pre-sale calculations or their support team. Use Vinted instead, where customer service actually takes accountability and platforms operate fairly.
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SSixfive77
Vestiaire Collective is the BEST 🥇
It’s been almost three years since I first started using this platform, and what began as a simple experience has blossomed into a lifelong love and passion for fashion!
To this day, this platform continues to inspire me in ways I could never have imagined.
A heartfelt thank you to the entire team for doing such an absolutely phenomenal job and for creating something that has become such a meaningful part of my journey ♥️.
To this day, this platform continues to inspire me in ways I could never have imagined.
A heartfelt thank you to the entire team for doing such an absolutely phenomenal job and for creating something that has become such a meaningful part of my journey ♥️.
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KKKlara Karimy
I’d rather barter my goods in a gas station parking lot
Here is a list of all the things that WILL NOT happen on this app:
1) You will not sell anything
Here is a list of all the things that WILL happen on this app:
1) People will endlessly make offers you accept and then they will never pay (multiple times a day, every day).
2) Vestiaire will endlessly send you “here’s a solution” emails blaming you that people don’t pay becuase your prices are too high even tho you accepted their offers.
- AI robot will repeatedly ask you for re-take same photos over and over all so you can continue to get offers that no one pays for
- AI customer service won’t let you change your email address or contact info or any basic info change unless “upload a full color photo of your passport or drivers license”
1) You will not sell anything
Here is a list of all the things that WILL happen on this app:
1) People will endlessly make offers you accept and then they will never pay (multiple times a day, every day).
2) Vestiaire will endlessly send you “here’s a solution” emails blaming you that people don’t pay becuase your prices are too high even tho you accepted their offers.
- AI robot will repeatedly ask you for re-take same photos over and over all so you can continue to get offers that no one pays for
- AI customer service won’t let you change your email address or contact info or any basic info change unless “upload a full color photo of your passport or drivers license”
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Nname_numbers
Received random items instead of £500+ bag
I purchased an expensive MCM bag and instead of the bag, I received a package filled with random plastic stuff that is not even worth 10% of the price!
This was over a month ago and until today, I never received the bag nor my money and they are just still “investigating”
STAY AWAY!
This was over a month ago and until today, I never received the bag nor my money and they are just still “investigating”
STAY AWAY!
Mmmoshrif
