Vetster – Online Vets 24/7

Vetster – Online Vets 24/7

Virtual Vet Appointments

2.7K ratings
292 reviews
Free

Details

  • Released
  • Updated
  • July 13, 2021
  • August 31, 2026

Features

Vetster – Online Vets 24/7 screenshot #1 for iPhone
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Vetster – Online Vets 24/7 screenshot #7 for iPhone
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About

Access 24/7 virtual veterinary care for your pet from home. Connect with licensed vets via video for consultations, diagnoses, and prescriptions. Get ongoing care with a monthly plan or book single appointments.

24/7 virtual vet appointments
Video consultations with licensed vets
Diagnosis and treatment advice
Prescriptions for medication
Ongoing care plans
Appointment rescheduling
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What users say

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What's New in Vetster

3.57.0

August 31, 2026

Thanks for being an awesome Vetster pet parent! Here's what's new: - Autoship just got easier: check your status, change your frequency, or ship your next order early with Ship My Order Now - We've made several bug fixes and performance improvements Our team's been hard at work on some pawsome new features! We'd love to hear your thoughts and suggestions—we're all ears (and tails) at app-feedback@vetster.com

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User reviews

Impossible to cancel subscription

I attempted multiple times to cancel this subscription they ended up charging me for another $100+ for the next term and refused to refund me even though I attempted to cancel prior and finally got them to cancel after they’d charged me again.

What a gem!

Late afternoon, obvious UTI in my older dog who has had them before. Facing after hour vet, pricing, know exactly what she needs, last time ended up with a $1700 vet bill for a UTI after fear mongering and upselling-
Found this app, did some separate research on reviews, used it and had an appointment with a licensed veterinarian within 20 minutes. Spent about 15 minutes on the phone and within three hours had picked up painkiller and antibiotics at a local 24 seven pharmacy. The wait at the pharmacy was actually the hardest part.
So that we connected with was able to message me back-and-forth when the pharmacy had not received the fax, she immediately called it in herself and I was out the door 10 minutes later. She followed up the next day to check in on our dog, Pippin, and how she was feeling.
This was and is an amazing tool that we are so glad to have found!
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Misleading

The app sucks it’s only good if you are in Ontario

Limited RX’s

Limited with the RX’s they are allowed to prescribe. They charge you to send RX’s to a local pharmacy. Shipping options are expensive if you want the meds in a decent amount of time.

This is a scam. Don’t do it.

During the appointment not before, I was told that a licensed veterinary cannot write a prescription. They can only provide the same information that you can find online if you check with ChatGPT. They still charged me for $120. God knows how I was able to put this money together and I put it as a priority over my eyes contacts. Because I don’t want my kittens to be sick. This is a scam. Don’t do it. They’re not gonna help you go search you’ll find the same information online if you ask the right questions.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

App glitches and connectivity issues during video calls

Bug

Difficulties in canceling or rescheduling appointments

Bug

Unclear pricing and subscription information

Bug

Requested Features

4 requests

Ability to filter vets by prescription capabilities

Feature

Integration with local pharmacies for faster prescription fulfillment

Feature

Option to upload photos/videos during the consultation

Feature

Improved customer service and communication

Feature

FAQ

What is Vetster?

Vetster is an app that connects pet owners with licensed veterinarians for 24/7 online consultations. You can get advice, diagnoses, and even prescriptions for your pet from the comfort of your home through secure video appointments.

What kind of pet issues can Vetster help with?

Vetster vets can assist with a wide range of issues including skin problems, ear infections, digestive upset, urinary issues, eye problems, breathing difficulties, limping, injuries, and concerns about ingestion of harmful substances.

How much does Vetster cost?

Creating a Vetster account is free. You can book single appointments or opt for an ongoing care plan for $10 per month. Specific appointment costs are not detailed but are implied to be separate from the monthly plan.

What happens during a Vetster appointment?

During your appointment, you'll connect with a licensed veterinarian or veterinary technician via video chat. They will ask about your pet's health history, examine them visually, and discuss potential diagnoses and next steps, which may include prescriptions or at-home treatment advice.

Can I get prescriptions through Vetster?

Yes, where available, Vetster's virtual veterinarians can provide prescriptions for medication. The vet will determine if a prescription is appropriate based on your pet's condition and diagnosis during the video consultation.