It’s okay
The app is OK. It works when it wants to sometimes it glitches. I hate the fact that they added this second authorization login.
Could be better
Everything about VineBrook needs improved.
Not user friendly
App requires 2-3 steps login which is not convenient. Payments can’t be made early and partial payments can’t be made. Balance due does not appear until the first of the month, which changes monthly due to utilities being included. Late fee applied as of the 5th. Just overall just satisfied with payment process or the app. Thankful for transfer of services upcoming.
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Remember me
Remember me didn’t work. I have to type in my info each time. Also there isn’t a Contact Us section. I was trying to contact someone regarding a service request with an outside contractor service request. This is for a friend of mine that rents from you. I handle his finances.
Not the best
The service fees are outrageous
Easy way to pay
Most of the time it’s an easy way to schedule maintenance request and to pay rent the service is a little slower than calling .
Leasing Resident
This app is pretty good. It would be nice to have notifications on it. But I don’t have problems with app.
Rental app
Not very informative. Can’t access much on the actual app. Can’t make split payments if needed, vinebrooks “user friendly “apps and websites could use a major revamp.
Not a fan
Not a fan
Rent
Thanks
Review
Need to be able to save login info. It’s annoying having to type in login info everytime
Review
I think it would be helpful if you could make a payment with two different cards
Simply and easy
Everything on this app is very easy and simple to use. From adding payments method to just paying whatever you have to pay.
Bad business
They don’t fixed anything.They say you can get adjustment on your utility bill that’s not going to to happen they got both monthly payments and utilities on the first and you can’t separate I give this company -10
Timing
It’ll be great if our charges were posted a week before the 1st.
Non Starts
Bad reviews
Meme
One star because of service fees that should not be included we are already struggling just to make ends meet now you want processing fees that’s ridiculous
Joke like company
Worst rental company in America separated maintenance so they don’t have to be accountable put in work orders can’t contact anyone why no main number have to go to answer service no accountability charge you to insure property but don’t want to fix nothing had to give 1 star need a negative @
Leaser
Yes
App
Have to go through to many steps to sign in and it does not save my information. So annoying!! I would give one star but that’s not working. It says to tap and when I do nothing happens. Terrible app
