Virtual Care from AXA

Virtual Care from AXA

About this app

0 ratings
7 reviews
Free

Details

  • Released
  • Updated
  • March 19, 2021
  • June 25, 2026

Features

Virtual Care from AXA screenshot #1 for iPhone
Virtual Care from AXA screenshot #2 for iPhone
Virtual Care from AXA screenshot #3 for iPhone
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About

Access qualified doctors, psychologists, and medical experts on demand. Get the choice, flexibility, and reassurance you need for yourself and your family from a world-class provider, wherever you are.

On-demand access to medical experts
Consultations with doctors and psychologists
Support for family members
Global access to services
Flexible and convenient care
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What's New in Virtual Care from AXA

3.0.1

June 25, 2026

We’re excited to introduce a brand-new version of the app! This update includes a completely redesigned UI for a smoother and more intuitive experience, along with new features to enhance performance and usability.

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User reviews

Rubbish

Same problems as other users. Impossible to log in. No password reset email sent. Frustrating waste of time.

Membership ID

Don’t have a MEMBERSHIP ID so can’t sign up don’t know where to get it from

Useless

It doesn’t take my login details says it will send an email for password reset and it never did. So I had to call the international number which took AGES. RIDICULOUS

Doesn’t work

I can’t even use this app as the registration and setup is terminally buggy. Frustrating experience.

Password issues

Gave up trying to register this. Tried many passwords and the app would not allow them. Won’t bother wasting your time with it.

Developer apps

FAQ

What is Virtual Care from AXA?

Virtual Care from AXA provides customers with on-demand access to highly qualified doctors, psychologists, and medical experts. It offers choice, flexibility, and reassurance for you and your family through virtual consultations.

Who can use Virtual Care from AXA?

This service is available to AXA customers according to their plan's cover. It is designed to provide support for individuals and their families.

What types of professionals are available on Virtual Care from AXA?

You can access highly qualified doctors for medical consultations, psychologists for dedicated support with life's challenges, and other expert physicians for reassurance about diagnoses.

Is Virtual Care from AXA available globally?

Yes, Virtual Care from AXA is designed to provide you with the best support wherever you are in the world, offering global access to their virtual care services.

What devices are supported by Virtual Care from AXA?

Virtual Care from AXA is supported on iPhone, iPad, and iPod devices, allowing for flexible access to care across Apple's ecosystem.

When was Virtual Care from AXA last updated?

The latest version of Virtual Care from AXA is 2.1, and it was last updated on January 21, 2026. This indicates a commitment to ongoing development and maintenance.

Does Virtual Care from AXA have ads?

No, Virtual Care from AXA is ad-free, ensuring an uninterrupted and focused experience during your consultations.

What is the age rating for Virtual Care from AXA?

Virtual Care from AXA has an age rating of 17+, suggesting it is intended for adult users or those who are mature enough to engage with medical consultation services.