Access 24/7 virtual healthcare appointments with qualified GPs and Advanced Clinical Practitioners. Get advice, prescriptions, and referrals seamlessly from anywhere in the world. Your medical records are securely stored and can be shared with your NHS GP.
What We Love
- 👍 Easy to book appointments
- 👍 Good service and doctors
- 👍 Competent doctors
- 👍 Quick and easy to use
- 👍 Convenient video consultations
- 👍 Comprehensive insurance coverage
- 👍 Face-to-face appointment availability
- 👍 Professional and proper interface
- 👍 Good advice from doctors
- 👍 User-friendly app
Room to Improve
- 🐛 App crashes frequently
- 🐛 Login issues and errors
- 🐛 Overly complicated system
- 🐛 Poor UI and user experience
- 🐛 Technical difficulties during calls
- 🐛 Unclear booking process
- 🐛 Inconsistent Face ID/biometric login
- 🐛 App not loading or freezing
- 🐛 Long waiting times for appointments
- 🐛 Prescriptions not sent
- 🐛 Landscape mode not supported
- 🐛 Bluetooth/earbud issues
- 🐛 Keyboard covers text input
- 🐛 App sends users between different apps
- 🐛 Difficulty activating accounts
- 🐛 Limited file upload size
- 🐛 No save options for questionnaires
- 🐛 Doctor cancellations
- 🐛 Service down messages
- 🐛 Lack of empathy from clinicians
- 🐛 Difficulty finding GPs, emphasis on AHPs
- 🐛 No option to change pharmacy
- 🐛 Children only allowed under one parent
- 🐛 Unresponsive customer service
- 🐛 App not real-time
- 🐛 Missing appointments
- 🐛 Privacy concerns with photo requirement
- 🐛 Booking system not reliable
- 🐛 Support emails ignored
- 🐛 Call center staff unhelpful
- 🐛 Incorrectly marked as no-show
- 🐛 No landscape display mode
- 🐛 Restrictive issue selection for appointments
- 🐛 No option to edit during setup
- 🐛 App not working for new signups
