Free

Details

  • Released
  • Updated
  • May 16, 2015
  • February 12, 2020

Features

VisiTel screenshot #1 for iPhone
VisiTel screenshot #2 for iPhone
VisiTel screenshot #3 for iPhone
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ipad
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About

Connect with incarcerated loved ones through convenient video calls from home. Schedule and receive virtual visits after obtaining approval from the detention center. Not all facilities offer this service, so check local policies.

Place video calls to detainees
Receive video calls from home
Requires detention center approval
Account creation via website
Customer support available
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What's New in VisiTel

3.1

February 12, 2020

Bug fixes and increased stability.

User reviews

No option to use Bluetooth

Why on earth would this app not allow you to use Bluetooth....

Calls

Won’t allow me to answer calls or the call will drop. It will not connect

Have to get approved every two weeks

I have this app and I like it but every two weeks or so I have to get approved and sometimes it doesn’t approve me, it’s very frustrating because they don’t even give you a reason like I’m approved for in person visits but the at home visits I have to just keep checking to see if I’m approved all the time
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Doesn’t work

I created an account, added my boyfriend and put money on the account and he is not able to see me in his contact list! I called the 800# and they weren’t any help. It’s been over a week and still haven’t been able to visit with my boyfriend.

Since update can’t login

The newest update will not allow me to log into the app. I can press register, and forgot password. But after i am able to type (VERY SLOWLY now) my username and password i am not able to press login. What am i supposed to do

FAQ

Does VisiTel have ads?

VisiTel does not contain advertisements, providing an ad-free experience for users.

How do I create a VisiTel account?

You can create an account for VisiTel by visiting the website https://secure.visitel.us. Account creation is a necessary step before you can utilize the video calling features.

What is the rating for VisiTel?

VisiTel has a rating of 2.9 stars based on 29 user ratings. This indicates a mixed reception from its user base.

When was VisiTel last updated?

The latest version of VisiTel, 3.1, was last updated on February 12, 2020. The app has not received updates since then.

What devices support VisiTel?

VisiTel is supported on iPhone, iPad, and iPod devices. It is designed for use within the Apple ecosystem.

Is VisiTel free to use?

Yes, VisiTel is available for free download and use. There are no charges associated with downloading or using the core features of the app.

What is the age rating for VisiTel?

VisiTel has an age rating of 4+, making it suitable for a wide range of users. This rating suggests minimal mature content.

Can I get help setting up my VisiTel account?

Yes, if you need assistance setting up your VisiTel account, you can call their help center at (972) 239-2182. They are available to provide support for account creation.