Best VisiTel alternatives: apps like VisiTel

10+ similar apps compared and reviewed

2.9 avg rating
10 free apps
Updated November 2026

Looking for something like VisiTel? We've analyzed 10+ similar apps to help you find the best alternative. Each app is compared by ratings, features, and real user reviews, so you can make the right choice.

Top Alternatives to VisiTel

InmateSales View screenshot 1
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InmateSales View screenshot 3

Connect visually with incarcerated individuals through video calls. This app enables placing and receiving video sessions from anywhere with internet access. Facility approval may be required, and not all locations support this service.

What We Love

  • 📹 Clear video quality on stable connections
  • ⚡ Easy scheduling process
  • 🎯 Functional when used correctly

Room to Improve

  • 🐛 Frequent login failures and credential errors
  • 📵 Calls and texts fail to connect regularly
  • ❌ App crashes and freezes consistently
  • ⏳ Infinite loading screens after updates
  • 💸 High costs with unreliable service
  • 🔧 Poor customer service response times
  • 🎨 UI overlays blocking critical buttons
  • 📱 Update loop trapping users out of app
  • 🚫 Video calls fail despite showing contact online
  • ⚠️ Inconsistent performance across devices
  • 😤 No refunds despite service failures
  • 📞 Choppy and unreliable call quality
2.4😞(244 ratings)
Free
InmateSales screenshot 1
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Manage your account for inmate services, including making deposits for products and scheduling video sessions. Send emails to individuals at supported facilities. Not all services are available at every location.

What We Love

  • 👍 Easy to set up
  • 👍 Grateful for connection
  • 👍 Responsive and helpful
  • 👍 Fast and convenient deposits
  • 👍 User-friendly interface
  • 👍 Works great
  • 👍 Easy to navigate
  • 👍 Repeat recent purchases
  • 👍 Call customer service from app
  • 👍 Cheaper than other apps
  • 👍 Reasonable pricing (for some)

Room to Improve

  • 💸 High fees
  • 🐛 Frequent app crashes
  • 🐛 Calls dropping
  • 🐛 Login issues
  • 🐛 Account creation problems
  • 🐛 Poor call quality
  • 🐛 Cannot hear inmate
  • 🐛 Mutes inmate
  • 🐛 Calls not coming through
  • 🐛 App logs out frequently
  • 🐛 Emails not received
  • 🐛 Pictures not received
  • 🐛 Outrageous prices
  • 🐛 Predatory pricing
  • 🐛 Service fee for adding money
  • 🐛 Can't get through to customer service
  • 🐛 Customer service unhelpful
  • 🐛 Video visits won't connect
  • 🐛 No other choice but to use app
  • 🐛 App glitches too much
  • 🐛 Charged for unused minutes
  • 🐛 App kicks user out
  • 🐛 Faulty app/website
  • 🐛 Verification emails not working
  • 🐛 Text messages not received
  • 🐛 Hold times are ridiculous
  • 🐛 No email support
  • 🐛 Unacceptable lack of information
  • 🐛 No FAQ page
  • 🐛 Deliberate dark patterns
  • 🐛 Shoddy design
  • 🐛 App freezes
  • 🐛 Restart phone needed
  • 🐛 Inmate cannot use specific funds
  • 🐛 No way to check balances
  • 🐛 Visits not logged correctly
  • 🐛 Long hold times for visits
  • 🐛 Text messages not delivered
  • 🐛 App logs out and deletes emails
  • 🐛 Video calls poor quality
  • 🐛 Inmate's chirp screen black
  • 🐛 Calls coming through as normal phone calls
  • 🐛 Mutes inmate mid-call
  • 🐛 Calls cut off early
  • 🐛 Connection fee for dropped calls
  • 🐛 App crashing after loading money
  • 🐛 Unreadable text/small wording
  • 🐛 Cannot zoom in
  • 🐛 Customer service not competent
  • 🐛 Reloading app doesn't fix issues
  • 🐛 No way to transfer funds if inmate moves
  • 🐛 Refund issues
  • 🐛 Fees processed and not refunded
  • 🐛 Error message: failed to reach contact
  • 🐛 System never logs visits correctly
  • 🐛 Drive hours for unlogged visits
Kiwichat#3

Kiwichat by KIWICHAT INC.

Chat with people in prison
Worth Considering
🌐 Social Networking
3.0(17 ratings)
FreeIn-App Purchases
Kiwichat screenshot 1
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Connect with individuals in correctional facilities through instant messaging. This free application facilitates communication, helping to maintain relationships with incarcerated loved ones. It offers a simple interface for easy texting.

More apps like VisiTel

4
VIPChat App
VIPChat App
VIPChat App
Chat with Friends & Family
Free

Connect instantly with friends and family through text, photos, videos, and voice messages. This free messaging app offers a clean, simple interface with push notifications to ensure you never miss an important conversation.

Instant text messagingPhoto and video sharingVoice messages
🌐 Social Networking
(4)
free
5
ProdigyLink
ProdigyLink
ProdigyLink
by Prodigy Solutions, Inc.
Free

Facilitates communication between incarcerated individuals and their loved ones through photo sharing and secure e-messaging. Aims to reduce recidivism and promote wellbeing by fostering meaningful connections.

Photo sharingSecure e-messaging24/7 access to communication
🌐 Social Networking
(13)
free
6
HomeWAV
HomeWAV
HomeWAV
by HomeWAV
Free

Connect with incarcerated loved ones through phone calls, video calls, and messaging. Manage funds, schedule visits, and receive notifications when they are available. This app facilitates communication and connection with inmates.

Create free accountAdd and manage inmate contactsManage funds and payment information
🌐 Social Networking
(11K)
free with in-app purchases
7
Inmate Canteen
Inmate Canteen
Inmate Canteen
by TWVending Inc.
Free

Connect with incarcerated individuals through a dedicated communication platform. Send messages, make video calls, and conduct voice calls to stay in touch with loved ones.

Message inmatesVideo callsVoice calls
🌐 Social Networking
(85)
free
8
TextBehind
TextBehind
TextBehind
by TextBehind, Inc
Free

Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.

Text messages with photosCustom greeting cardsElectronic money orders
🌐 Social Networking
(467)
free
9
Get Now - Video Visit
Get Now - Video Visit
Get Now - Video Visit
GTL Messaging & Visits
Free

Connect with incarcerated loved ones through a secure and intuitive messaging platform. Easily find facilities and contacts, manage conversations, and receive instant notifications to maintain meaningful relationships.

Secure messaging technologySearch correctional facilitiesLocate and manage contacts
🌐 Social Networking
(209)
free with in-app purchases
10
myViaPath Visits
myViaPath Visits
myViaPath Visits
Video visits on the go!
Free

Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.

Remote video callsOn-demand visits (Visit Now)Pay per minute
🌐 Social Networking
(246)
free with in-app purchases