Vivino User Reviews

Customer Experience

Positive experience53.7% of reviews
Neutral7.3% of reviews
Negative experience39.0% of reviews

~ Based on 1,124 written reviews from the US App Store.

What users say

Is Vivino Safe?

Vivino: твой эксперт по винам appears safe based on user ratings. AppsHunter Safety Score for Vivino is 96/100.

This assessment is based on 133,010 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.6% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 133,010 App Store ratings for Vivino.

Is Vivino Legit?

Vivino: твой эксперт по винам appears to be a legitimate app. AppsHunter Legitimacy Score for Vivino is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Incrível

Excelente

À son top

Excellent

Hit or miss

I’ve been using Vivino for years, with over 1000 wines scanned. One off it is good, for wine list scans it is horrible. This day and age, no excuse for being so bad at scanning lists.

Great app

Really handy app to remind you which wines you’ve tried and liked/didn’t like.

You don’t have to be a wine connoisseur to find this a really useful app

App change

Do not get this app!!! I loved this app for years, but recently they changed it and they took away the ratings of the grapes and how they lined up in grapes of the region and grapes of the world that was one of my favorite parts of this app don’t know why they took it away. And then to top it off now they’re deceitfully charging for the
App and if you are not the person that checks your subscriptions often they would have you locked in for a $50 year. This app is now a scam! And I have lost years of a wine library. Way to ruin a great app!
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Great tool

Brilliant to pick out good value wines from wine lists.
Good scoring system.

Très bien

J’utilise la version gratuite puisque je ne peux pas faire d’achat avec l’application. Donc même avec la version limité c’est très utile.

Response from developer

Nous apprécions votre retour positif et sommes ravis que la version gratuite réponde à vos besoins avec son utilité.

How to slowly ruin an app

What used to be a reliable and well engineered app is now unreliable (eg no
longer good at recognising labels, terrible at entering locations where you consumed wine) and takes many more clicks to do the routine tasks like entering a bottle you have drunk at a restaurant.
The designers seem confused about their aims - is it a platform to buy wine? Is it a review site? Is it to manage your wine collection?
And the introduction of AI is a truly spectacular fail - to be told I am drinking my first French cab sauvignon when there are hundreds of bottles of it in my Vivino records… and it seems now to get the grapes wrong in the wine descriptions quite often.
A shame.
Guess Cellar Tracker must be rejoicing.

PS the woeful (AI) reply to the review tells you everything you need to know about the company’s attitude to customers and actually fixing anything.
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New version is awful

The new version of the app is horrendous. The new team has made the app significantly more difficult to navigate requiring additional clicks and screens, moved features into locations that make no sense, removed a ton of useful information like taste profiles and grape types, pictures are now wonky. Really poor job.
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Response from developer

Thanks for being a loyal Vivino user. We hear your frustration about recent changes and your feedback goes directly to our product team. It genuinely shapes what we prioritise. If you want to share more, please reach us at vivino.com/contact

Lush

Loved this wine

Great for the price

Good NZ syrah 2021 on special at Woolworths for $22. Plum forward, subtle oak, unfined and unfiltered.

Annie and nick

The Josh is joshing it

Response from developer

Thanks for sharing your thoughts! We’re glad you enjoyed your experience.

No cellar

The new changes are a joke. Only 20 wines in your cellar is ridiculous. Not all happy with Vivino. Definitely going to switch to another app

Excelente

Excelente aplicación para compartir

Ajuda

Sabendo usar e distinguir as observações alheias, pode ser bem útil.

Response from developer

Agradecemos muito pelo seu comentário! É ótimo saber que você encontra valor ao usar as observações dos outros. Esperamos que continue aproveitando a nossa comunidade!

20 bottle limit…

After years of no limits. It was nice while it lasted. Bye now.

Response from developer

Sorry to hear Vivino isn't hitting the mark for you right now. We'd love to understand what went wrong — drop us a line at vivino.com/contact and we'll do our best to help.

How to slowly ruin an app

What used to be a reliable and well engineered app is now unreliable (eg no
longer good at recognising labels, terrible at entering locations where you consumed wine) and takes many more clicks to do the routine tasks like entering a bottle you have drunk at a restaurant.
The designers seem confused about their aims - is it a platform to buy wine? Is it a review site? Is it to manage your wine collection?
And the introduction of AI is a truly spectacular fail - to be told I am drinking my first French cab sauvignon when there are hundreds of bottles of it in my Vivino records… and it seems now to get the grapes wrong in the wine descriptions quite often.
A shame.
Guess Cellar Tracker must be rejoicing.
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Wine offering

I am not about to buy any wine from the U.S. so it is pointless to have so many U.S. wines offered.

Response from developer

We appreciate your feedback on the wine selection.

Used to be ecelllent

When I started with Vivino, they had great customer service. Now you can’t call in. I have charges for an order they couldn't fulfill, and the chatbot can’t resolve it. I’ve typed my fingers to the bone, interacting with the rect screen. It is terribly frustrating. They are evidently saving money by having me work harder. In any event, I’m still out $360. I'm out of Vivino, too.
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Reduced Features

Vivino keeps taking away features especially for premium users, it overpriced and not worth it