VRT Booking

VRT Booking

Valley Regional Transit

95 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • September 30, 2020
  • July 16, 2026

Features

VRT Booking screenshot #1 for iPhone
VRT Booking screenshot #2 for iPhone
VRT Booking screenshot #3 for iPhone
VRT Booking screenshot #4 for iPhone
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About

This app replaces a fixed bus route system with flexible, on-demand rides. Book trips between transit stops or virtual locations without a set schedule. Payment options include in-app purchases or cash on board.

On-demand ride booking
Flexible transit options
Expanded service area
Book between transit stops
Virtual bus stop integration
Mobile pass purchasing
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+1

What's New in VRT Booking

4.27.16

July 16, 2026

Performance improvements and bug fixes

User reviews

Don’t Use

This is the worst service imaginable. You can’t ever book and if you call for support they will tell you you have to suck it up because they don’t have answers or solutions for you. Just buy an Uber One subscription and save yourself the trouble. VRT is unreliable, unresponsive, and they don’t care.
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VRT

Pick-up designations need to be more convenient. Nearest is 4 blocks up hill from my home. I use a walker. Not convenient for me.

Terrible

The least reliable transportation service in the world. Every time you book a bud they say ‘demand is too high’, and if you’re lucky enough after an hour or so, you might get a bud coming to you but best believe you will be waiting more than an hour for that as well. You’re better off walking to your destination
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Horrible and extremely unreliable

The price to ride on this bus is extremely cheap and affordable, which is about the only pro this service has going for it. This app only works half of the time. 9 times out of 10 you won’t be able to get a bus at all. You can try to request a bus for hours without getting anything. It certainly isn’t “on demand”. However though that is extremely annoying I do understand that this isn’t Uber and that I’m not entitled to having a bus come whenever I please.

That being said I do believe I shouldn’t be lied to either. I got a bus pretty early this morning it told me It would be here in ten minutes, mind you it was raining today so I got to the stop with a couple minutes remaining and stood in the rain. All the sudden the estimated arrival time jumped from 3 minutes to 20 minutes- double the time that I had set to wait. I looked at the map assuming there might’ve been other pick ups and drop offs but nothing showed, and the bus driver was just going off into seemingly random directions. I ended up waiting the 20 minutes and soon I was told my bus had arrived, where? I looked around I knew I was at the correct spot as I had been picked up from this location numerous times, however there was no bus. I looked up and down the street and at the app, the app said it was right in front of me, which it simply couldn’t be unless it were invisible. A couple of minutes later I get a notification telling me that I missed my bus and that the driver had waited for me. And as I started to walk home I saw the bus exit the neighborhood next to where the bus stop was located. I could not be more annoyed with this app. It had unreliable time stamps, unreliable drivers, and no consistency when it comes to bus stops. The app showed that I was I the right spot and yet the bud never showed. Extremely disappointing.

No, I never ended up getting a bus, I just walked home and accepted it. Now I know that the estimated arrival time is an assumption of how long it may take. I understand that the bus may be 5-10 minutes late or 5 minutes early depending on many circumstances. However I can’t of a single excuse for making me wait 7 minutes then adding on an extra 20. Running a little late is acceptable but this driver wasn’t even trying to be on time.

I wouldn’t recommend using this service for anything remotely time sensitive, may it be college classes, work, important meetings or interviews as you will always be at risk of being extremely late or not being able to attend due to how unreliable this service is. Sometimes this service works like a charm and everything goes perfectly, other times- most of the time it will toss you into the mud.
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Never works

System is always busy need to just get regular bus routes from Nampo to Caldwell

Developer apps

FAQ

What is VRT Booking?

VRT Booking is an on-demand transit service that replaces traditional fixed bus routes. It allows users to schedule rides between any two Valley Regional Transit bus stops or virtual stops for greater flexibility.

How do I pay for rides with VRT Booking?

You can purchase passes through the Valley Connect mobile app or with cash when boarding the bus. More detailed fare information is available on the Valley Regional Transit website.

What are the operating hours for VRT Booking?

VRT OnDemand operates Monday through Friday. For specific service times and to request a ride, you can use the mobile app or call the Help Desk.

How accurate are the estimated drop-off times for VRT Booking?

The drop-off window is an estimate. As a ride-sharing service, actual drop-off times may vary due to demand. It's recommended to plan your trip to arrive early if you have a strict deadline.

Is VRT Booking available on all devices?

Currently, VRT Booking is supported on iPhone and iPod devices. Check the app store for the latest compatibility information.

How often is VRT Booking updated?

The latest version of VRT Booking is 4.26.10, last updated on March 11, 2026. Updates typically include improvements to service and app functionality.

What is the user rating for VRT Booking?

VRT Booking has a strong user rating of 4.5 stars based on 93 ratings. This indicates a generally positive user experience with the service.

Can I book a ride outside of the Valley Regional Transit service area using VRT Booking?

VRT Booking is designed to provide transit within the expanded service area of Valley Regional Transit. Rides can be booked between existing Valley Regional Transit bus stops or virtual bus stops.