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Walk User Reviews

Walk-Up
Walk-Up
xGluted Technologies
⚽ Sports
🎵 Music

Customer Experience

Positive experience26.7% of reviews
Neutral16.7% of reviews
Negative experience56.7% of reviews

~ Based on 30 written reviews from the US App Store.

Is Walk Safe?

Not enough ratings yet to assess Walk.

Is Walk Legit?

Walk-Up appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Walk is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

It has potential, but a lot of headaches

The main reason I went with this app initially was because it advertises that you can use your premium Spotify account… this is FALSE. I’ve used this app for spring and summer seasons, it’s been mediocre at best. The Spotify integration will never work so don’t get your hopes up. In frustration I ended up subscribing to Apple Music, but I think it’s ridiculous that I need to pay $10 a month for Apple Music when I don’t use it for anything else because I already pay for a premium Spotify I figured out I could cancel the Apple Music subscription and still use this for the most part, but certain songs have crazy licensing restrictions, so some of the biggest hits you’ll have issues using them in the app if you’re not paying for Apple Music.

On game day, I would say it works about 85% of the time. For the record, I’m using it on an iPhone 17 Pro Max and our home stadium has exceptional cellular coverage. For some reason when you hit play, nothing will happen or there will be a huge delay.

Also, once you save a song under a player‘s name, it can never be deleted. And when you were trying to test when to start a song, the only option is 100% volume at full blast, so be ready for that.

I gave it an honest try for two seasons, I’m gonna start looking for a new app because the headaches are not worth it. I’m now into fall ball and I have gone back-and-forth with AI trying to troubleshoot why one specific song will not play or one of my girls. We are on its fifth idea, I have cleared caches, I have reset apps, I have deleted and re-downloaded the track, I have off-line memory, we have reset licenses… Nothing works. I sent a request into the developer about a week ago and have heard nothing back.

When it is working, it sounds great. It’s too bad they can’t get it to work all the time.
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AG5357AG5357

Response from developer

Hey Mihouse! Thank you for your patience! We were finally able to fix the Spotify issue after working with their team constantly for the last week. The update version 1.0.8 should be good to go. Email us at support@trywalkup.com if you need anything - we are here to help! **We would love a new review if you have the time! Thanks!**

Wanted to try

Not sure if there is a try before you buy. I wasn’t the manager but do the songs. Picked player and have to join a team to test it. Not sure what the manager feature has or if it’s possible to test before paying the $20 annual. Tried to delete the account and can’t. Wanted to try cause there isn’t many that integrate Spotify.
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9083467990834679

Response from developer

Hello! Hope you are well. Honestly, I am confused about this review and rating as is doesn't seem to warrant a 3 star (seems to be more of a question). 1. There already is a free trial built into the app with no requirement to subscribe. This is clearly stated in the app. 2. You can also use the app for free as a Team Manager as the app sits today. Especially if you are just demoing it. 3. Co-Managers already do not pay for the app. You just simply needed your team's WalkUp Manager to send you the code from their side to securely join their team. You would have had full access to the app. These instructions are clearly stated in the app. 4. Yes our app fully integrates with Spotify. 5. We have feedback buttons in the app and a support@trywalkup.com email also clearly featured if you had/have questions.

Editing problem

How come you have to delete a player and add them back for any changes to take effect

For example when I edit the name so it pronounces right it doesn’t say what I edited it to it still says the same thing it used to be.

It also doesn’t let me change the song unless I delete the player and add them back in
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camileenicolecamileenicole

Response from developer

Hey! Thanks for the feedback. Please use the “Report a Bad Announcement” button and it was purge that cached AI announcement and create a fresh one for you. Please email us at support@trywalkup.com so we can walk you through this.

Not easy to navigate

I downloaded this app excited to create a walk up playlist for my sons baseball team. The app is not very user friendly. I wish there was better selections for the AI announcer. Every time I try to add a song for Apple Music to a player I’ll click ‘save’ and it kicks me right back to select a song again. I’ve uninstalled the app, deleted my team, checked my settings and still no luck.
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CFreerkCFreerk

Response from developer

Hey thanks for the feedback. Sorry to hear something is going on with your app. Can you email us at support@trywalkup.com so we can help further investigate this? We have test this several times on our end and it’s working fine for Team Managers to add songs for players manually.

Glitchy

I was excited for an app where I could use Spotify, but it is so glitchy. The number of times I am required to ‘reconnect’ is ridiculous. Additionally, about every 4th time I push play, it only does the announcement and either won’t play the music or plays just a quick couple of seconds, regardless of the settings I saved.
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Sad softball momSad softball mom

Response from developer

We apologize for this. This is a Spotify limitation unfortunately. We are constantly working with their team to improve their integration method. Shoot us an email at support@trywalkup.com so we can try and help out here.

Works great!!

Worked great for what I needs from my teams, its loading a bit slow but Its working great
gjacjigjacji

Response from developer

This is amazing. Thank you.

Spotify Not Connecting

Just downloaded the app and excited to use it but when attempting to connect to Spotify it moves toward “Authorizing” but then an “X” appears and I am returned to the app with no connection.
PA101NJPA101NJ

Share with Team

Decent but still do not know how to add access to teammates. And no one replies to contact request!
Jen baseball momJen baseball mom

Response from developer

Hey Jen - Do you mind emailing us at support@trywalkup.com? We want to ensure we fully understand your concern. Team Manager accounts are able to send the secret code to all their players. Once they accept that code on the player side, they are connected with your team. This is working fine in the app so we want to ensure we understand. We also do not know what "contact request" means.

Zero volume control

So the app has been kind of easy to navigate so no complaints there but the volume control is non existent. Even after turning my phone and speaker volume down it still blares the music. It’s way too loud. When I manage to turn it down, it blares back up at fade out of the song. Is there anyway to fix this?? Everything else is fine, but there needs to be better volume control.
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Emmy8899Emmy8899

Response from developer

UPDATE: This has been fixed and submitted in Version 1.0.13. All users can now control the start volume of the walk up song and announcer. ----- We will get this fixed. Thank you for the feedback. Let’s get a better volume control added. Shoot us an email and we will make this right at support@trywalkup.com. Thank you for the rating!

Great has potential

Love the app but small glitches in the code can be fixed so there is consistency with the announcement and volume of music.
Atiya SirajAtiya Siraj

Can’t Add Spotify Music

Trying to add walk up songs via Spotify on iPad. Preview is the only option, can’t Save song to individual players, or innings.
TK Video ProductionsTK Video Productions

Gibberish at end of announcement

Seems to be a bug at the end of announcement there is some gibberish
greendayfanatic89greendayfanatic89

Response from developer

Hey Greenday! Hope you are well. This gibberish issue has been improved with the new 1.0.12 version. Please let us know if this fixed your issue at support@trywalkup.com.

Love it

Excellent app! So clever
TexasGigi17TexasGigi17

So far so good, but one bug

Downloaded for my tee ball team’s last game. Works awesome and the AI announcers are great, but I can’t get the song start point to change even though it’s a setting. Don’t know if I need to upgrade, but not sure why I’d need to if it’s right there in the free version.
BMO2010BMO2010

Response from developer

Thank you for this feedback. We identified the bug and this has been fixed in version 1.0.10. Please try the app again and let us know if you are still having issues. Thanks!

AWFUL! Scammers!! Want money back!!!

Don’t have basic management ability for songs: add, edit, and delete. You can only add. Frustrating! Contact form doesn’t work - scam artists!! App made by AI probably just like their website. Trash app.
ProductCaptProductCapt

Response from developer

Yikes. This is an aggressive take. We are definitely not scam artists. Honestly don’t know how this warrants us being called scammers. Please reach out to us at support@trywalkup.com. I promise we will immediately reply. We would love to make this right with you.

Horrible

This app lags and it’s functionally seems like a 5 year old created it. It doesn’t play songs after the announcer and just stops. I was trying to find an app at a better price point but after trying to use this garbage I am just going back to BallparkDJ.
TheBear2388TheBear2388

Response from developer

Hey Bear - Thanks for the feedback. We were able to fix those bugs and available for updating to version 1.0.8. Thankfully we have aged and we are finally 6 year olds building apps!

Not ready for prime time

This was frustrating. It disconnects from Spotify every 20-30 seconds. It also adds non-sensical words at the end of some players names. Didn’t work for us!
AmylynnvwAmylynnvw

Response from developer

Hey Amy! Thank you for your patience! We were finally able to fix the Spotify issue after working with their team constantly for the last week. The update version 1.0.8 should be good to go. Email us at support@trywalkup.com if you need anything - we are here to help! **We would love a new review if you have the time! Thanks!**

Won’t connect to Spotify

I’ve tried deleting and restarting multiple times, it will not stay connected to Spotify. Also, once you save a song on a player you can never edit it?? I’ve had to keep deleting players because I forget to clip it down to 10 seconds from the default 30 seconds.

Too bad, I was excited it looks like it has potential but deleting and trying another app
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milhouse57milhouse57

Disconnects

Everytime I press play on the the batter do up , it does the intro , then disconnects from Spotify and won’t play the song anymore . Keeps connecting and disconnecting from Spotify for no reason
Jimmy GaribayJimmy Garibay

Songs don’t save!!

Frustrating, none of my songs save after hitting save. Seems like everyone else using this app has the same problems, should have been fixed
Dmogan24Dmogan24

Response from developer

Dmogan24 - There was an issue two weeks ago on Spotify’s end with their SDK package and we got it fixed. Can you clarify what account you are using (Team Manager or Player) and is this for Apple Music or Spotify? We have extensively tested this new release since the Spotify issue and no one has mentioned it is not saving songs. Please reach out to us at support@trywalkup.com and we will get this fixed for you. Also ensure you are reading the steps to adding songs, you still have to have access to Apple Music and Spotify on your phone to add songs. This is not specific to our app but any walk up song app. Let us know if this helps.