Walk User Reviews

Walk-Up
Walk-Up
xGluted Technologies

Customer Experience

Positive experience28.6% of reviews
Neutral14.3% of reviews
Negative experience57.1% of reviews

~ Based on 28 written reviews from the US App Store.

Is Walk Safe?

Not enough ratings yet to assess Walk.

Is Walk Legit?

Walk-Up appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Walk is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Editing problem

How come you have to delete a player and add them back for any changes to take effect

For example when I edit the name so it pronounces right it doesn’t say what I edited it to it still says the same thing it used to be.

It also doesn’t let me change the song unless I delete the player and add them back in
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Response from developer

Hey! Thanks for the feedback. Please use the “Report a Bad Announcement” button and it was purge that cached AI announcement and create a fresh one for you. Please email us at support@trywalkup.com so we can walk you through this.

Not easy to navigate

I downloaded this app excited to create a walk up playlist for my sons baseball team. The app is not very user friendly. I wish there was better selections for the AI announcer. Every time I try to add a song for Apple Music to a player I’ll click ‘save’ and it kicks me right back to select a song again. I’ve uninstalled the app, deleted my team, checked my settings and still no luck.
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Response from developer

Hey thanks for the feedback. Sorry to hear something is going on with your app. Can you email us at support@trywalkup.com so we can help further investigate this? We have test this several times on our end and it’s working fine for Team Managers to add songs for players manually.

Glitchy

I was excited for an app where I could use Spotify, but it is so glitchy. The number of times I am required to ‘reconnect’ is ridiculous. Additionally, about every 4th time I push play, it only does the announcement and either won’t play the music or plays just a quick couple of seconds, regardless of the settings I saved.
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Response from developer

We apologize for this. This is a Spotify limitation unfortunately. We are constantly working with their team to improve their integration method. Shoot us an email at support@trywalkup.com so we can try and help out here.

Works great!!

Worked great for what I needs from my teams, its loading a bit slow but Its working great

Response from developer

This is amazing. Thank you.

Spotify Not Connecting

Just downloaded the app and excited to use it but when attempting to connect to Spotify it moves toward “Authorizing” but then an “X” appears and I am returned to the app with no connection.

Response from developer

Hey! This almost always means you don’t have Spotify Premium setup on your phone OR don’t have active WiFi or cellular service. Please email us at support@trywalkup.com to help us troubleshoot this.

Share with Team

Decent but still do not know how to add access to teammates. And no one replies to contact request!

Response from developer

Hey Jen - Do you mind emailing us at support@trywalkup.com? We want to ensure we fully understand your concern. Team Manager accounts are able to send the secret code to all their players. Once they accept that code on the player side, they are connected with your team. This is working fine in the app so we want to ensure we understand. We also do not know what "contact request" means.

Zero volume control

So the app has been kind of easy to navigate so no complaints there but the volume control is non existent. Even after turning my phone and speaker volume down it still blares the music. It’s way too loud. When I manage to turn it down, it blares back up at fade out of the song. Is there anyway to fix this?? Everything else is fine, but there needs to be better volume control.
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Response from developer

UPDATE: This has been fixed and submitted in Version 1.0.13. All users can now control the start volume of the walk up song and announcer. ----- We will get this fixed. Thank you for the feedback. Let’s get a better volume control added. Shoot us an email and we will make this right at support@trywalkup.com. Thank you for the rating!

Great has potential

Love the app but small glitches in the code can be fixed so there is consistency with the announcement and volume of music.

Response from developer

Thank you Atiya! We appreciate the review! We would love to work with you closer to see what we can fix on the consistency side to make the app even better for you. Email us at support@trywalkup.com

Can’t Add Spotify Music

Trying to add walk up songs via Spotify on iPad. Preview is the only option, can’t Save song to individual players, or innings.

Gibberish at end of announcement

Seems to be a bug at the end of announcement there is some gibberish

Response from developer

Hey Greenday! Hope you are well. This gibberish issue has been improved with the new 1.0.12 version. Please let us know if this fixed your issue at support@trywalkup.com.

Love it

Excellent app! So clever

So far so good, but one bug

Downloaded for my tee ball team’s last game. Works awesome and the AI announcers are great, but I can’t get the song start point to change even though it’s a setting. Don’t know if I need to upgrade, but not sure why I’d need to if it’s right there in the free version.

Response from developer

Thank you for this feedback. We identified the bug and this has been fixed in version 1.0.10. Please try the app again and let us know if you are still having issues. Thanks!

AWFUL! Scammers!! Want money back!!!

Don’t have basic management ability for songs: add, edit, and delete. You can only add. Frustrating! Contact form doesn’t work - scam artists!! App made by AI probably just like their website. Trash app.

Response from developer

Yikes. This is an aggressive take. We are definitely not scam artists. Honestly don’t know how this warrants us being called scammers. Please reach out to us at support@trywalkup.com. I promise we will immediately reply. We would love to make this right with you.

Horrible

This app lags and it’s functionally seems like a 5 year old created it. It doesn’t play songs after the announcer and just stops. I was trying to find an app at a better price point but after trying to use this garbage I am just going back to BallparkDJ.

Response from developer

Hey Bear - Thanks for the feedback. We were able to fix those bugs and available for updating to version 1.0.8. Thankfully we have aged and we are finally 6 year olds building apps!

Not ready for prime time

This was frustrating. It disconnects from Spotify every 20-30 seconds. It also adds non-sensical words at the end of some players names. Didn’t work for us!

Response from developer

Hey Amy! Thank you for your patience! We were finally able to fix the Spotify issue after working with their team constantly for the last week. The update version 1.0.8 should be good to go. Email us at support@trywalkup.com if you need anything - we are here to help! **We would love a new review if you have the time! Thanks!**

Won’t connect to Spotify

I’ve tried deleting and restarting multiple times, it will not stay connected to Spotify. Also, once you save a song on a player you can never edit it?? I’ve had to keep deleting players because I forget to clip it down to 10 seconds from the default 30 seconds.

Too bad, I was excited it looks like it has potential but deleting and trying another app
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Response from developer

Hey Mihouse! Thank you for your patience! We were finally able to fix the Spotify issue after working with their team constantly for the last week. The update version 1.0.8 should be good to go. Email us at support@trywalkup.com if you need anything - we are here to help! **We would love a new review if you have the time! Thanks!**

Disconnects

Everytime I press play on the the batter do up , it does the intro , then disconnects from Spotify and won’t play the song anymore . Keeps connecting and disconnecting from Spotify for no reason

Response from developer

Hey Jimmy! Thank you for your patience! We were finally able to fix the Spotify issue after working with their team constantly for the last week. The update version 1.0.8 should be good to go. Email us at support@trywalkup.com if you need anything - we are here to help! **We would love a new review if you have the time! Thanks!**

Songs don’t save!!

Frustrating, none of my songs save after hitting save. Seems like everyone else using this app has the same problems, should have been fixed

Response from developer

Dmogan24 - There was an issue two weeks ago on Spotify’s end with their SDK package and we got it fixed. Can you clarify what account you are using (Team Manager or Player) and is this for Apple Music or Spotify? We have extensively tested this new release since the Spotify issue and no one has mentioned it is not saving songs. Please reach out to us at support@trywalkup.com and we will get this fixed for you. Also ensure you are reading the steps to adding songs, you still have to have access to Apple Music and Spotify on your phone to add songs. This is not specific to our app but any walk up song app. Let us know if this helps.

It’s working well!

I’m using this for a company team that I’m on. While it wasn’t saving songs at first, the update did the trick! It’s easy to use and add players and a few songs for each.

Response from developer

Hey Bellibone! Thank you for your patience! We were finally able to fix the Spotify issue after working with their team constantly for the last week. The update version 1.0.8 should be good to go. Email us at support@trywalkup.com if you need anything - we are here to help!

Has potential to be awesome but…

When I saw this app supported connection to Spotify I was so excited- I already pay for premium and I do not want to pay for Apple Music on top of that just for walk up songs. However, it doesn’t work. I keep reconnecting to Spotify, find the song, set the timing, hit save and… nothing. Close both apps, start again. I’ve tried several times and it just doesn’t work. I’m bummed, I thought I finally found the golden walk up app lol
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Response from developer

UPDATE: The latest version released fixes these issues. Thanks again for the feedback. Please let us know what you think. Hey Coach! Apologies here! We were made aware over the weekend that the Spotify SDK (integration) was having some bug issues. We worked yesterday to get these corrected with their package and have submitted the bug fixes to Apple for approval. Please email us at support@trywalkup.com and we will keep you posted on when the new version is approved. Thanks!