Walktober User Reviews

Name: Walktober
Rating: 4.64286 (14 reviews)

Walktober

Health Enhancement Systems

💪 Health & Fitness

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Issue to address

Fitbit steps not syncing

Imoviedude14

10 months ago

Love this App

Love to walk, and in Fall this app makes walking more fun with challenges. My favorite excercise app. Too bad is not active all year!

Haberdasher Tod

10 months ago

Pretty disappointed

I walked everyday for the challenge and my steps are not reflecting my total steps between my iPhone and watch . At first it added my steps because some parts of the day I charge one of my devices and walk with the other but steps are missing 💔

Jo888834

2 years ago

Response from developer

I'm sorry to hear you're having issues with your steps. Please reach out to our team by going to Menu > Options > Contact Us. Our team would be happy to troubleshoot!

Error message on login

I can use the desktop version, but the mobile app gives me the error message “This promotion is no longer active.”

I deleted the app, then reloaded it from the App Store, and received the same error message.

Kikie_11

2 years ago

Response from developer

Thanks for reporting this to us. Can you reach out to our customer care team for assistance? We can be reached by clicking the Help link on the login page of the app, or in the menu of the website. Thank you!

Easy to use

App is user friendly and makes it easy to see progress. I love the ability to log and use my watch to track my progress. The tips and recipes are an added bonus.

Sparklz4404

2 years ago

Response from developer

Thanks for your review!

Don’t download

App won’t sync automatically , you have to manually add steps in which can be very confusing on this app. Also when you press on leaderboards in the dropdown menu, it stays at the Home Screen and won’t load any other options.

Teddy_Bear98

2 years ago

Response from developer

We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober.

App not working

The app is not working properly. I did try to log in and contact support through app, but options are not working. Can’t see my profile, team, leaderboards, options, resources or recipes since the challenge has started.

williams.381

2 years ago

Response from developer

We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober.

Keep getting logged out

Keep getting logged out and having to reset password. My teams information is also not updating via the connected device.

Triads Tetris

2 years ago

Response from developer

We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober.

Glitches

Buggy app. Lots of crashes. Logs me out after each session, logging back in doesn’t always recognize my credentials. App worked so much better last year.

Objective34

2 years ago

Response from developer

I'm sorry for the trouble! We experienced an outage on Tuesday, October 1, which caused some of the issues you were describing. I'm happy to report this has been resolved and you can now access Walktober.

Terrible App

This app is so bad. Today starts the kickoff for my company’s walking competition and the app has been down MULTIPLE TIMES . How frustrating , it makes you not even want to participate.

Mache M.

2 years ago

App keeps crashing

Its hard to keep track of steps or your stats coz the app is always unavailable

noseble3d

2 years ago

Can’t even log in

What is the point for this useless app? Constant errors. Waste of my time. Totally useless

cheusi

2 years ago

Terrible app, very buggy

Went to re-open my app and I encountered an error where nothing would load. I logged out of the app and havent been able to log back in. Clicking “forgot my password” does absolutely nothing

420papa_g69696969

2 years ago

Response from developer

We experienced an outage on Tuesday, October 1, which caused the issues described. We are happy to report the issue has been resolved and you can now successfully log into the app.

Can’t log in or report a problem

I was in this morning but now it is telling me login failed. I tried to contact support through the app and that is also not working. I tried to reset my password and it won’t accept that either. Is the app down?

Professormama

2 years ago

Response from developer

We experienced an outage on Tuesday, October 1, which caused the issues described. We are happy to report the issue has been resolved and you can now successfully log into the app.

VoiceOver

The opening screen where you enter your email address and password are not accessible using voiceover. Voiceover software use for people living with blindness on Apple devices. Your text boxes are not labeled.

V.I. Vision

2 years ago

Response from developer

Thank you for reporting this to us! Our development team is looking into this - we hope to have an update released soon.

Offline?

The app is currently not working for me nor anyone on my team.

sefiwannaeat

3 years ago

Very buggy app

Keeps logging me out. Password reset is not easy (has to be done through organization’s webpage). App seems to be down at the moment. As is the website. Unable to contact support through the web version at the moment. Had written to them earlier about similar issues over the weekend. Got a response but it wasn’t very helpful. It’s a good idea re fitness and a community around it. But the app needs some real investment and fixes.

farsicat007

3 years ago

Response from developer

I'm sorry you experienced issues! We experienced an outage on the app on October 11 due to an ongoing Fitbit outage that has since been resolved, which is why ou kept getting logged out of the app. If you have any other concerns, please let us know how we can assist.

Reset password is a problem

You actually have to contact someone by email to request to reset password on the app. Weird. Waiting for a reply by email if they will allow me to reset it with app.

Marsh-melloo

3 years ago

Response from developer

Thanks for your review and feedback! We're working on improvements to our password reset experience, but know that passwords can always be reset on the website (click Log In, then Forgot Password).

Down?

The app seems to be down. Can someone help or confirm?

TX for now

3 years ago

App won’t sync with Fitbit

I can’t get my app to update my steps throughout the day even when I go to log and click sync..I’ve tried logging in, logging out, disconnecting/reconnecting my Fitbit, and it’s just not working. I’ve never had this issue in previous years. Can you help me?

LibrarianLes