Slow customer service
Customer service is slow. Emails take days to get a response for. Having an issue with payment processing for AMEX and after 7 days, and only after sending follow up emails do I get a response and unfortunately the response has no resolution.
Customer support
It’s a great app, but I’ve been needing customer support and all that Wave offers is an AI chat bot. It’s making things extremely difficult. Is there anyway I could get help?
App won’t even sign in
Stuck in the create account process. Deleted and wiped cookies and cache and still stuck. The website version works and I created my account. I just can’t log in on the mobile version and it keeps telling me to finish creating my account and then says we’re sorry there’s been an error. Deleted the app and gave up.
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Force you to pay
After using the app successfully and being satisfied with it, now it will not load my products and there is no human support available unless you subscribe to their plan. If you are looking for a free invoicing software, this is not it.
Clunky
Not a well designed mobile app (poor contrast). Not useful with starter plan.
Very satisfied
With many apps charging 100’s for the service this app can give you for free or other plans that are still cheaper! The app is easy to navigate, I only see this app getting better!
Useless app from a notably bad company
Dare not to use this app unless you pay their subscription and want risk being a customer of a company which lets its users down.
The app has literally no functionality as others have described in their reviews.
Many users, including ones who felt forced to pay Waves after they stripped basic features, and others who were already paying customers, have had big problems with Waves, including their critical payroll system.
Look at how many people regret using Waves after so many problems and frustrations on online forums (a simple online search will do) and think twice before joining them.
The app has literally no functionality as others have described in their reviews.
Many users, including ones who felt forced to pay Waves after they stripped basic features, and others who were already paying customers, have had big problems with Waves, including their critical payroll system.
Look at how many people regret using Waves after so many problems and frustrations on online forums (a simple online search will do) and think twice before joining them.
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❌❌❌❌❌❌❌❌❌❌Add please packing list
Sometimes we need to make a packing list and we can’t
Narrow
The choices of dashboard are too narrow. Only the desktop version gives you account balances
Unusable without a paid subscription
I was hoping to use this for basic bookkeeping but none of those features are available without a paid subscription.
Modern & Low cost
Modern and low cost I started with receipts eight dollars a month
Business Owner
Very easy to navigate, user friendly, does all the things needed for my small business and very affordable. Been using for over 3 years now.
Good app
Works great for creating estimates/invoices and accepting payments
Best app
I’ve tried several invoicing apps before, but most of them constantly pushed me to buy a subscription. Then I discovered Wave, and it has been a game changer for my business. It makes creating professional invoices and generating estimates quick and easy, all in one place.
If you’re a new business owner, freelancer, or startup, I highly recommend giving Wave a try. It’s simple to use, reliable, and has everything you need to manage invoices without unnecessary hassle. It’s honestly one of the best business apps I’ve ever discovered, and it has saved me both time and money.
If you’re a new business owner, freelancer, or startup, I highly recommend giving Wave a try. It’s simple to use, reliable, and has everything you need to manage invoices without unnecessary hassle. It’s honestly one of the best business apps I’ve ever discovered, and it has saved me both time and money.
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Do not buy
I paid my fee for a full year. Two days of trying to get my bank accounts to work and no help from support. I asked for a refund and they said no. They are a rip off do not subscribe!
A child’s toy
As a seasoned professional accountant, my opinion is that wave is not worth the money. Their SaaS is terrible and business practices are less than friendly. They were super petty over refunding my first month, even though I only used the software for a week and found their SaaS completely inadequate. I really should’ve known better. It’s a very low value offering.
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Very little for free
You have to pay for everything
❌❌❌❌❌❌❌❌❌❌Company name on invoice only capital
Please check mobile version
Company name on mobile version when you click show desktop version company name are capital letters
Because if that printing page impossible
Please fix
Company name on mobile version when you click show desktop version company name are capital letters
Because if that printing page impossible
Please fix
Easy to use
Dear Wave Team,
I would like to thank you for creating such a helpful invoicing app. Before using Wave, I tried several different apps, and they were very difficult to manage and use. Creating and sending invoices used to take a lot of time and effort.
Since I started using Wave, the process has become much easier and more professional. I really appreciate how simple and user-friendly your platform is for generating and sending invoices.
Wave is one of the best apps I have used, and I look forward to continuing to use it in the future.
Thank you again for providing such a great service.
I would like to thank you for creating such a helpful invoicing app. Before using Wave, I tried several different apps, and they were very difficult to manage and use. Creating and sending invoices used to take a lot of time and effort.
Since I started using Wave, the process has become much easier and more professional. I really appreciate how simple and user-friendly your platform is for generating and sending invoices.
Wave is one of the best apps I have used, and I look forward to continuing to use it in the future.
Thank you again for providing such a great service.
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Scam!
No customer service, beta on important functions; no option for invoicing for additional payment and the worst, after confirmation a client payment we did the job and when almost finished, Wave sent them back the full payment! Which they don’t want to pay now
