Customer service is non existent
DO NOT use this for your business. The customer service is an actual nightmare. The chat bot takes 30 minutes to connect you to a human, but that human will just end the conversation and tell you to wait for an email which takes two weeks with no resolution. And then the nightmare loop starts all over again.
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Ironic update
Saw the most recent update notice on the app store. Said no more bugs. Well, i cant even get past the fourth page of the business setup.
When it works.
Very good for the times WHEN it works. But it signs you out frequently, and too often refuses to recognize you when you sign back in. Also you cannot have it open on your laptop and your mobile simultaneously. Weird.
It's alright.
The program itself is fine but the app is pretty much locked in. You can't customize anything on it. Can't change view dates, no reports available. Just one income and expense view for the past year. Would be nice to be able to adjust it.
Great
Have used this app for years. Love the ease of creating invoices. Love my personal invoice design and ability to save clients and types of jobs and varying, per hour rates for my very complicated contract work needs!
