Very Poor customer service
Wave leaves you alone without any customer service support. No live agent to solve your problem. I cannot reconnect my Walmart master card to wave. After submitting 3 support request and waiting for more than 3 weeks, still nobody is looking into my request.
Just generic answer and an AI agent who can do nothing for you. Gemini knows much more than Wave AI agent.
Now all my accounting messed up and I am stuck in frustrated situation and do not know what to do.
Bottom line:
If you are looking for headache and challenge go for Wave Accounting.
Just generic answer and an AI agent who can do nothing for you. Gemini knows much more than Wave AI agent.
Now all my accounting messed up and I am stuck in frustrated situation and do not know what to do.
Bottom line:
If you are looking for headache and challenge go for Wave Accounting.
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KKNS1237
Customer service is non existent
DO NOT use this for your business. The customer service is an actual nightmare. The chat bot takes 30 minutes to connect you to a human, but that human will just end the conversation and tell you to wait for an email which takes two weeks with no resolution. And then the nightmare loop starts all over again.
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11fthydnmic474689fhd
Ironic update
Saw the most recent update notice on the app store. Said no more bugs. Well, i cant even get past the fourth page of the business setup.
APApothecary > Pharmacy
When it works.
Very good for the times WHEN it works. But it signs you out frequently, and too often refuses to recognize you when you sign back in. Also you cannot have it open on your laptop and your mobile simultaneously. Weird.
PPoodle.girl4455
It's alright.
The program itself is fine but the app is pretty much locked in. You can't customize anything on it. Can't change view dates, no reports available. Just one income and expense view for the past year. Would be nice to be able to adjust it.
JJSM@1975
