So so banking app with performative bankers
As a homeless person, opening a new bank account was beset with difficulties. The tellers at WECU literally sneered at me and turned up their noses, but the banker who opened my accounts was very helpful… right up until the credit union had my money. I’ve had cause to reach out twice with questions since then, and WECU hasn’t condescended to even acknowledge receipt, much less provide clarity or answers. It’s nice to have a local bank in case I need to visit a branch (upon which I will be sneered at by the same credit union that advertises its community support of the homeless), but in reality WECU is really no different than any corporate bank in how it treats customers. The app is ok, but certainly nothing special. “Early pay” is a joke as WECU holds your funds for almost a full business day to guarantee your money works for them before allowing you to access it. Their points system is next to worthless, relying mostly on increased debt to WECU to offer rewards. But the type of accounts they offer do provide better returns than most banks provide. This isn’t your mom’s credit union. Community service is largely performative. If you have accounts with any bank that has local branches, there is no compelling reason to choose WECU. I’m happy enough as a customer as ALL banks treat poor people like dirt, but I expected more from WECU based on their own PR.
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mobile deposit glitch
This app is great except for when it comes to mobile deposits — it often crashes during a mobile deposit. I’ve had it happen on multiple occasions, the app will crash which then logs you out. After logging back in and attempting the deposit again the same thing will happen. The only work around I’ve found is trying again another day. When it works it works but when it doesn’t, it really doesn’t.
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Fluently functioning app
Easy to you. Hardly ever has any outage.
Russian roulette
If you need to check your bank account it’s Russian roulette if you’ll actually get a phone call to get your verification code if you accidently disable the text option
Best bank
The service is very professional
Great place
People are very nice, and willing to help me very well
Easy to use
Real easy to track money movements and pay people with Zelle
really loving WECU
No issues with the app, and this credit union is fantastic. Imagine if your mom worked at the credit union. It feels like that.
Above the Rest
This is the best banking app I’ve ever used, period. Other financial institutions need to step it up.
glitchy update
preferred old version. keep it simple, people.
Кредитная карта .
На кредитной карте всегда есть деньги , но каждую вторую транзакцию они блокируют , по итогу приходится носить с собой всегда 2 карты , по тому что расчитывать на эту карту нельзя . Такое было уже раз 30 ….
Disappointed
I don’t wanna bold new offers tab. I want my financial institution to be just that and nothing else I want to make a change to my accounts, I will go in and talk to one of the branch employees. I want my banking app to be simple and straightforward. And I want you to stop changing it so that I have to spend hours hunting down the buttons that I always use. Please stop adding to the distractions.
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Hard to use
Why do I have to keep accepting terms and conditions over and over to use the same function? Its 2025 and it takes almost a week to move funds to a different account when they finally show in the different account.
Unbelievable
I have been with Wecu for numerous of years this credit union is the best. When they introduced the app it has made banking, and banking online a lot easier. The app is easy to use.
Practically Perfect in every way
Everything you need at the flick of a finger and a spoon full of member support to help the credit card debt to go down.
Good app very handy but…
Please make the sign out button more accessible instead of being hidden behind layers of multiple clicks in non obvious areas.
So slow!
This app is much slower than other banking or financial services apps.
Security Appreciated
Very useful app. Making it more secure is always good, thank you. Please also keep the focus on an intuitive user interface - simplicity is good design.
Please update this app
It takes 3 minutes to load and even open the app..
buffering for everything.. for minutes on end please fix this app.
buffering for everything.. for minutes on end please fix this app.
Love WECU app
User friendly and the real time notifications are nice.
