Terrible
I wish it didn’t force me to change to the new app. I have no problem with businesses updating apps, however this one is completely asinine! For someone that has multiple accounts (business, personal, etc.) I can’t link any of them. I can’t even log into any of my other accounts. It’s just the one. I’m so disappointed, and after 25 years of membership, I’m leaving. Honestly, it’s more than just the app, customer service is terrible, and this credit union is just going downhill fast. We are taking our business elsewhere.
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NNerderyQueen
Downgrade
Lost a lot of the functionality I use for paycheck budgeting:
-Now it autobudgets for one month, I want to pick a specific window with two dates (paycheck to paycheck) to track my spending for each paycheck
-Categorization of budget categories: There are obvious categories available (just like before) but it takes more clicks to do this and, again, it lumps it into the whole month.
-App feels clunkier and harder to use than before. Less buttons isn't necessarily easier... If it isn't broken, why fix it.
Signed, a 29 year old who used to love your old banking app.
-Now it autobudgets for one month, I want to pick a specific window with two dates (paycheck to paycheck) to track my spending for each paycheck
-Categorization of budget categories: There are obvious categories available (just like before) but it takes more clicks to do this and, again, it lumps it into the whole month.
-App feels clunkier and harder to use than before. Less buttons isn't necessarily easier... If it isn't broken, why fix it.
Signed, a 29 year old who used to love your old banking app.
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Bblandbland22
Last app was superior
Why is the Mobil deposit taking 5 business days to deposit my money? The old app was never like this. And the business app is even worse. Been banking through WSECU for over 10 years and so has all my family, time to switch banks soon.
Dd.niemi
Can’t deposit check on mobile app
Long time customer but changing credit unions. New mobile app won’t allow me to deposit checks (local branch isn’t an option since I live out of the area). I’ve been working with WSECU for the last three weeks and no resolution. Apparently this is a wide spread problem for Apple users.
LLake0070
Got rid of key features
As a sole business owner, being able to have all accounts under one login was extremely helpful. Now they have two different apps and you can no longer connect your business and personal accounts. I don’t under stand why companies are coming up with solutions for problems that don’t even exist.
GGemwoj
