Booking
We know this replaces Ring and Ride App, I always face an issue when booking in particular return trip. Which in previous version of Ring & Ride, we been able to set up the entire return journey date, time and location. Then the app was starting the search for availability, it was clear to show the depart and return availability. However, with this newly updated version I couldn’t set return journey in same time I have to search for each journey individually. Which is confusing, so many time I booked departure journey afterwards tried to find return, and when I couldn’t get return I have to cancel depart journey. I hope the developers can improve the App further. Regards.
Service User
Service User
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Please fix
I’ve lost count of the amount of times I’ve had to delete the app and reinstall it because of it not loading when I’ve tapped on it. Disappointed. Please fix this issue.
Accessibility and GPS issues
The apps GPS positioning is terrible, does not work well with assistive screen readers like VoiceOver, crashes, and has delayed notifications. Needs a big overhaul.
Bus on demand
A great service idea but the app could do with being updated. It told me they were busy and no bus available but I retried immediately and booked a seat for pick up in 10 minutes the driver told me he was not very busy at all. The service needs advertising more as i know many would be users have never heard of it
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To much info
Why when creating an account why do you want my credit card details before creating an account. If I want to buy anything I’d use Apple Pay no need for you to store anything. Deleted the app at this point. Would give zero stars if I could.
No use to me
Received an email about this service, and thought great! Until I downloaded it and realised I can’t use it as it’s only available in Coventry 🙄
Rarely arriving on time
booked the trip to campus in advance… but delayed 10-15min
It’s ok..
Don’t get me wrong it’s a great idea. But the execution of it is shocking; sometimes the buses show up anywhere from 30 minutes to over an hour late which is really unacceptable in my opinion.
Only for Coventry
You can’t use this app unless your in Coventry it’s pretty much useless
Good app but service not reliable
The app is great and when you can get a bus it works brilliantly. The issue is that often, particularly at times when you’re likely to want to use it, ie peak times, there are no buses available. You can’t rely on it to get to work sadly, otherwise I would use it regularly.
Disappointed
I tried to set my “home” up and apparently it’s “out of zone” when it’s clearly part of the west midlands and when I tried to work around the problem and just set the destination and hope it shows me the way from there, it refused to show me any available bus routes because my area is apparently “out of zone”. What exactly is considered “the zone”.
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Coventry Only,
Upon first appearance the app seems wonderful, however it only operates throughout Coventry.
Coventry only
This does not work throughout the West Midlands so the app name is misleading. Also defaults to USA for mobile setup.
Excellent service
I regularly use this service to travel from home (Leamington Spa) to Warwick University and back. It’s reliable and fast and when I see the crowded regular buses, I feel very grateful that it exists.
Review
Wonderful Service
lovely driver and easy process!
very easy!
