Wisey User Reviews

Name: Wisey: Deep Focus
Rating: 4.07407 (135 reviews)

Wisey: Deep Focus

KOFLIMIN LIMITED

📊 Productivity

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Scam

They keep charging even when you’ve cancelled
Terrible app

Dotr butler

4 months ago

Beware

This company will try to get you to sign up for free trial and then have auto renewals with no notices. I even tried to call and cancel prior to my renewal and they still would not refund the pending charge. I believe any reputable company would refund a subscription that has not even started in the renewal. But they would not.

RLPGS

5 months ago

Scam!!!

They keep taking money from my account without my consent!

Luka S 2

5 months ago

Reported to FTC - Koflimin

After investigating with my bank, I found this company is a scam. It’s hard to understand that people have no problem targeting neurodivergence to make a buck.

Please quickly Google the parent company, Koflimin. You will see that it has been identified as fraudulent and predatory.

Emster2018

5 months ago

Scam

I signed up this app with 30 days money back warranty. After the first day, I released that this app is full of useless AI made videos and content. I asked my money back. In 5 day I chatted with 4 different representatives. At the very end, I have been told that it is not refundable against what I signed up for. I am going to report this scammers to my credit card company. Stay away from them!!!

Serkanovic_

6 months ago

Response from developer

Dear Customer, thank you for sharing your experience. We understand this situation is upsetting, and we appreciate you speaking up. We aim for transparency with all subscription terms, including trial and refund policies, and we’d be happy to clarify anything you’re seeing. Please reach out to app.support@wisey.app so our team can review your account and help.

Scammers

Absolute disaster I had some mental health issues. I clicked on this app and all of a sudden I got charged hundreds of dollars was a nightmare trying to cancel. They had no phone number. They wanted me to do everything through email online chat. What a disaster don’t get sucked into this.

Gaffer2019

7 months ago

Response from developer

Dear Customer, I’m really sorry this situation was so stressful, especially while managing personal challenges. I understand how upsetting unexpected charges and complicated cancellation steps can feel. If you’d like to review your account or share more details, please reach out at app.support@wisey.app.

Ponsey scheme

They trap you buy a short period of free days then 99$ for every 3 months non refundable. Total scam don’t give them your money.

Disappointed1234!@#$

8 months ago

Response from developer

Dear Customer, Thank you for sharing your feedback! We’re truly sorry to hear about your experience, and we want to extend our sincerest apologies for all the matters that you have faced. Please contact our support team directly at app.support@wisey.app. We’ll be more than happy to review your case and assist you with a solution. We look forward to hearing from you!

Scam and won’t refund

I was unable to use the app that I forgot about it. I was charged $59.99 for a monthly subscription and the refused to refund me.

Razzle_Dazzle82

9 months ago

Response from developer

Dear Customer, Thank you for sharing your feedback. We understand the concern over this. Our developers will analyze the situation that you informed us about and try to find out what can be done to resolve it. If you experience technical matters, please contact our customer support team, who is standing by and ready to assist you!

SPAM! THEY WILL CHARGE YOU CONSTANTLY

This app (even though I’ve canceled my account) keeps charging me randomly at amounts from $1.99, $49.99, and $99.99– I’ve emailed the help center several times and cannot get anyone to answer or help. Do NOT purchase

B1990 jan

9 months ago

Response from developer

Dear Customer, thank you for your review. We're sorry to hear that you feel this way. Please know that Wisey is a legitimate service used by many customers for access to wellness content, and all payments are processed securely with authorized payment details. Regardless, we hope you decide to give our app one more try and we wish you all the best. Please reach out to us at app.support@wisey.app, so we can look into this matter and assist further.

Updated review after communicating with customer service

Update: they got back in touch with me after a negative review and refunded the charge.

old comment: They don’t allow you to cancel and will charge 100 bucks quietly for renewal

Ask2025va

9 months ago

Response from developer

Dear Customer, I’m really sorry you were left feeling this way. That’s not the experience I want for you. If you’re open to it, please email app.support@wisey.app, and I’ll make sure your voice is truly heard.

Total scam money scam!!!!

Watch the one dollar charges will come out of your account constantly!! Total beware

tennuck

9 months ago

Response from developer

Dear Customer, Thank you for your review! We hear your frustration, and it sounds like this experience has been really stressful. It’s never fun feeling surprised by charges, and we appreciate you sharing your thoughts so openly. Your feedback helps highlight areas that matter most to our users—thank you for taking the time to let us know. If you’d like to discuss this further, you can reach out to us at app.support@wisey.app.

Scam - do not even take a trial

They don’t allow you to cancel and will charge 100 bucks quietly for renewal

Ask2025va

10 months ago

Response from developer

Buggy

iOS 18.6.2 1) The focus noise just stops randomly when a timer is in use - the timer info just disappears as if it was never set. 2) there’s no audible indicator to the end of a pomodoro focus or break phase 3) the app blocker stayed on even though I’d stopped the app and closed it. Had to disable in Screen Time settings.

zebdaniel2007

10 months ago

Response from developer

Dear Customer, thank you for taking the time to share your feedback. We apologise for the inconvenience with the technical matter you ran into. We apologise for what you have reported and want to help. Please reach out to us at app.support@wisey.app, so we can look into this matter and assist further.

Hidden additional subscription!

I enjoyed wisely while using it. However, due to family matters, I was forced to cancel temporarily. After cancelling, I realized that $45 continued to come out of my account and had been the last 3 months. I reached out to them, reminding them that I had cancelled and I still saw the money coming out, requesting a refund for the $45 that had just showed pending that morning.

Their response was to offer the ebook (this is what the $45 was for which I had no knowledge of) for the remaining month. I was unaware of this separate subscription and let them know of this, I thought it was just the regular subscription for the app itself. That being explained, I requested the refund and told them I appreciate the offer but that I would like the refund. The response was that everything was non-refundable! They did tell me they understood this can be frustrating and validated my feelings… 🙄

CincyHez

a year ago

Response from developer

Dear Cincy, thank you for sharing your experience. We’re glad to hear you enjoyed Wisey while using it. We strive for transparency with all our subscriptions, including the eBook, to keep things straightforward. We truly value your feedback and encourage you to reach out at app.support@wisey.app so we can assist you with any questions or clarification about your subscriptions. Hope you give the app another try.

NO REFUNDS

When signing up for the app, it says you can get a refund within 30 days. What it doesn't say is that you have to provide two solid weeks of screenshots to get the refund. DO NOT GET

negative reviews erased

a year ago

Response from developer

Dear Customer, thank you for using the app and for sharing your opinion with us. We are sorry to hear that you did not enjoy your experience with our product. Rest assured, our refund policy is always available for review at any time. We hope we can regain your confidence in our product, and we’d appreciate the opportunity to look into your situation further—please email us at app.support@wisey.app. We are listening and working hard to create positive change.

SCAM

Instead of the one-time purchase of $10, they used to small print to automatically sign me up for a $60/month useless app! To get a refund, you have to use the app for consecutive 15+ days but not less than 30 - WITH ADHD!! I found this on tiktok shop. I thought it was ADHD worksheets. They legit are preying on people with ADHD. DO NOT GET THIS APP!!

Popcornjennybean

a year ago

Response from developer

Dear Customer! Thank you for sharing your feedback. We're truly sorry to hear that your experience didn't align with your expectations. Please do not hesitate to contact our customer support at the email address app.support@wisey.app (mailto:app.support@wisey.app), and we will immediately look into this situation. We look forward to hearing from you soon.

Refuse refunds for months not used

You cannot cancel the subscription in the app. You must email them and you must email them 24 hours in advance even if you never use the app and you already deleted it. The app was set to renew on May 22. They charged me May 22 I emailed them on May 22 and they still refuse to give me a refund even though the app was never used. I gave them one star because at least they responded to my request for a refund even if they denied it.

tjputvin

a year ago

Response from developer

Dear Customer, thank you for letting us know about your experience. We understand your emotions here and would like to provide additional support. Our team would like to investigate this for you. Would you mind reaching out to us at the support email address app.support@wisey.app so we can take a closer look? We look forward to hearing from you at your earliest convenience.

Definitely a SCAM

I found this ‘app’ to COMPLETELY USELESS… This app is definitely a scam. No instructions. No e-book. Just a screen with various options to listen to- music, thundershowers, etc. if u want to ‘deep focus’ or ‘light focus”, etc.
The app makes no sense and there are no tutorials. They also make it difficult to cancel and/or ask for refunds. They claim u can get a refund if you’re not satisfied with the product, but then give a los of things to do in order to cancel, with one of the stipulations requiring you to use the app for 14 days straight, then u submit a request and they review it and will decide if you are worthy of a refund or not. Not the type of company or people, I’d like to deal with. Total garbage.

KebvKev

a year ago

Response from developer

Dear Customer, we are sad that you are not satisfied with the app, but thank you for the feedback. We work hard to meet our users' expectations, and every review helps us to improve the product. We kindly ask you to email us at our support email address app.support@wisey.app. We hope you choose to reach out to us so that we can investigate this query and hopefully provide a means to take care of you for the inconvenience.

Lying Grifters

Do not waste your money. When I bought it it said there was a thirty day refund policy. This is a group of groomers and grifters. DON’T BUY IT.

Rogue Iron Giant

a year ago

Response from developer

Dear Customer, Thank you for reaching out, and apologies for the inconvenience. Our team would like to investigate this for you. Would you mind contacting us at app.support@wisey.app so we can take a closer look? We are standing by and hope to help you soon!

Bad vibe

Paywalled from the start and no SSO support

J.rolled

a year ago

Response from developer

Dear Customer, thank you for taking the time to give us feedback; it means a lot to us. We are sorry to hear that you did not enjoy your experience with our product. Please email us at app.support@wisey.app for further investigation. We look forward to hearing from you soon.