Grrr
Very not happy
Predatory Charging and Cancellation
This app intentionally targets people with attention deficit issues, markets itself as self improvement, provides limited and rather mundane material. It breaks cancellations into two innocuous components, so even if the user thinks they’ve cancelled (and receives a cancellation email) they will continue charging exorbitant fees on a monthly basis. Additionally, once you’ve started the cancellation process, you can no longer log onto the app to continue it — meaning it’s even harder to complete cancellation without literally reaching out to customer support. Additionally, mystery purchases have appeared on my account from the period AFTER I had cancelled and lost the ability to log in. This is such a scam! I recommend suspension from the App Store until they fix their subscription issues.
Response from developer
Dear Zoe, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with the app did not meet your expectations, and we understand how frustrating this situation must feel. Our goal is always to ensure that users remain in full control of their subscription, and we regret that this was not your experience. We would really appreciate the opportunity to look into this matter further and assist you directly. Please reach out to us at app.support@wisey.app, so our team can review your account and help resolve any concerns you may have.
Waste of time and money
NOT FOR ADHD Be prepared for a money grab
Response from developer
Dear Customer, thank you for taking the time to share your feedback. We appreciate this feedback and understand how frustrating it is. We can assure you that we are working to improve the customer experience so that you can fully enjoy the app. Please reach out to us at app.support@wisey.app , so we can look into this matter and assist further.
