Doesn’t get the full picture
Though this is supposed to sync with Whoop, it clearly doesn’t get my full activity profile which throws off all the other metrics
Withings Scan did not disappoint!
Impressed by the delivery, the quality of the product, amazing ease of installation and connectivity!,
I like the scale but won’t pair with my app! That sucks!
It won’t pair with my scale!! This sucks! I’ve tried so many times!!
what a mess
this app is going backwards
the ai assistant has no idea what features are available
the ai assistant has no idea what features are available
So far so good
Just received today
Watch loses time
Keeps getting later despite being fully charged
Not intuitive. Scale doesn’t sync.
I get my weight but not my bf%, I get air quality which I don’t want, resetted multiple times and still not fixed. Not intuitive at all.
Accurate
Way too set up
Bugs
So many years have passed and Withings has not been able to fix and smooth out the user experience. Bluetooth issues, WiFi issues, reset issues, hours spent troubleshooting.
Sync and dashboard problem.
Same as other review the Sync take forever now and required to refresh multiple time or reopen the app to get maybe the result. Last time it took more than 24h and I’m a network engineer so definitely not my wifi (at did check btw).
I used to love the UI and well design dashboard for the progress of your weight, bmi and heart all together. Now it is just a poor graph hard to read that you missed to have all aligned weight, fat, bmi, etc. Anyway been with Withings since more than 12y, had happiness with the old app which was well design. Now it been a while they lost my confidence and I’m looking for something else that have a truly good UI experience before investing in a new scale.
I used to love the UI and well design dashboard for the progress of your weight, bmi and heart all together. Now it is just a poor graph hard to read that you missed to have all aligned weight, fat, bmi, etc. Anyway been with Withings since more than 12y, had happiness with the old app which was well design. Now it been a while they lost my confidence and I’m looking for something else that have a truly good UI experience before investing in a new scale.
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Riddled with bugs
This app is such a disincentive. If you look at the data it tells me that it’s going in one direction and that I am gaining muscle more than I am losing fat… But on the main page it tells me that I am doing poorly by gaining fat and losing muscle. which is absolute rubbish. Make up your mind.
This bug has been like it since I installed the app and I was hoping that after an update that they might have ironed out a few of the other bugs as well but it seems like they don’t really care. There’s not even a proper process in which two send off data so they can figure out how to fix it. Like I said they just do not care once they have your money.
This bug has been like it since I installed the app and I was hoping that after an update that they might have ironed out a few of the other bugs as well but it seems like they don’t really care. There’s not even a proper process in which two send off data so they can figure out how to fix it. Like I said they just do not care once they have your money.
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Scam
This app does not functionally pair with any of their older devices
Worst
The app get totally hung up trying to confirm my details, can’t get past to do anything!
Stealing my health data!
I just opened the Withings App and see that this company is stealing my nutritional info, heart rate, blood pressure and MORE WITHOUT my knowledge, consent, or ANY means to change these PRIVACY settings. Withings PRIVACY setting WILL NOT allow me to restrict Withings access to MY personal health information which is NOT related to my weight whatsoever!!!!
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Needs improvements
PLEASE STOP ASKING FOR MY CYCLE DATA.
The date and time at the top of the most recent workout is incorrect when you just finish a workout.
Please add skipping rope to the activities.
The date and time at the top of the most recent workout is incorrect when you just finish a workout.
Please add skipping rope to the activities.
Premium price, unreliable product & support
I spent $500+ on a Body Scan expecting accurate, reliable health data. Instead, back-to-back measurements have varied by over half a pound in weight and nearly a full percentage point in body fat, while body composition and heart measurements frequently fail.
Support then put me through an absurd troubleshooting process involving repeated measurements, settings checks, positioning instructions, and detailed documentation. After completing everything, Withings told me in writing that the scale had a hardware issue and “must be replaced.” Days later, the same representative claimed they could no longer detect a hardware defect and wouldn’t replace it.
They then initiated a refund instead of the exchange I requested, creating additional issues because I purchased it with FSA funds.
For a company charging $500+ for a “premium” health device, both the product reliability and customer service have been remarkably poor. The scale is inconsistent, but somehow the support has been even more inconsistent.
Support then put me through an absurd troubleshooting process involving repeated measurements, settings checks, positioning instructions, and detailed documentation. After completing everything, Withings told me in writing that the scale had a hardware issue and “must be replaced.” Days later, the same representative claimed they could no longer detect a hardware defect and wouldn’t replace it.
They then initiated a refund instead of the exchange I requested, creating additional issues because I purchased it with FSA funds.
For a company charging $500+ for a “premium” health device, both the product reliability and customer service have been remarkably poor. The scale is inconsistent, but somehow the support has been even more inconsistent.
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Poor Customer Service
The customer service supporting is horrible; not the people themselves trying to answer you, just the bare bones resources the company has committed that creates a reliance on AI, and creates massive wait times for resolutions if they ever actually resolve the issue.
I have 6 mos left on a subscription I cannot access because I lost access to the original email account and the link they provided for me to utilize did not work and upon escalating my problem and stating a new link would be provided, they closed the ticket and sent nothing
I have 6 mos left on a subscription I cannot access because I lost access to the original email account and the link they provided for me to utilize did not work and upon escalating my problem and stating a new link would be provided, they closed the ticket and sent nothing
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Conflicting Modals
Upon opening the app I see a modal briefly for entering a TOTP (I believe) and then another modal replaces that one for me to update my information. Unfortunately that new modal doesn’t seem to ever complete because I don’t believe I am logged in. Force quitting and reopening results in the same experience. This is dead in the water and useless as is.
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Your new AI tool is a real pain
Turn off the AI tool it get on the way
Look good but lack of basic functionality
Missing basic functions, even does show the history on home screen. Pretty bad for that price
