Wix User Reviews

Customer Experience

Positive experience19.4% of reviews
Neutral11.9% of reviews
Negative experience68.8% of reviews

~ Based on 1,389 written reviews from the US App Store.

What users say

Is Wix Safe?

Wix - Website Builder appears safe based on user ratings. AppsHunter Safety Score for Wix is 92/100.

This assessment is based on 16,841 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
2.9% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 16,841 App Store ratings for Wix.

Is Wix Legit?

Wix - Website Builder appears to be a legitimate app. AppsHunter Legitimacy Score for Wix is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nope

Use Wix on the web browser because this app is pointless.

App issues now

Ironically, since their last update four days ago, the app no longer works properly. I’m trying to invoice a client through my phone and I add a service to the invoice, I go back later that day to edit the invoice before I send it to the customer and when I click into the item I want to edit, for example, change the quantity from one to three, the “Save” button is no longer showing. Not sure what they did, but edits are no longer available through the app. Very annoyed as I can no longer invoice and bill my clients on the go. Now I need to wait until I get home to my desktop.
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Invoicing Issue

The way the invoice is currently structured on the mobile app, the “add to invoice” button disappears once you “add item” to product services. This is a major invoicing issue that I hope you will solve soon.

Scam

It’s just way of scamming step by step and don’t even publish website

Garbage

Buggy. Can’t add pics.

App doesn’t load

The app doesn’t load anything I’m stuck on the loading screen for so long and when it does it stays blank doesn’t show any info

Fraud!

You said I was buying a domain. You didn’t say that I had to pay hundreds of dollars a year for a site I don’t need to be able to use it.

Insane

I spent 3 hours designing an app in Spaces through the Wix app(because these people don’t let you do anything in one app) just for it to not save the site I’ve been working on. If I could sue for wasted time, I would. After hours of frustration with an already terrible app and then they go deleting what I’ve worked on, I’m never using a Wix product again
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Bunch of thieves

Stay far away from these guys. They take peoples money and then don’t provide a service. You fall on hard times and cancel the website and their responses is “ Oh, you have 2.5 years left on the play and paid $800 hmm. To bad, our money”.

And I actually thought that I might come back to them never gonna happen. Horrible!
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Doesn’t load

The app almost never loads and if it does, it takes a very long time. Terrible app to use.

Many bugs

I like that this is an app on the phone, and I like that I can add blog posts and update products.

However the edit website does not work, it immediately goes to a blank white screen and you can’t do anything and have to restart the app. And it’s stupid that you cannot make links on the product pages itself, you have to go to the main desktop editor to turn those text links into actual clickable links.
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Barely works

I have this app on both iOS and Android android, if you want to see your blog analytics you will instead be greeted with errors. App not much use. Over 1 year same errors. WIX get it sorted.

Horrible time suck

This app is the worst at uploading pictures, it crashes and I tried about 5 times then gave up. They need to fix this. And I have a great internet connection. I hate this app

App is literally not usable

It’s lagging so badly it’s impossible to use. Buttons don’t work. Everything is horrible

Do not use !!!

This is a bad site , they mess your website up , poor support help!

Screen flashes are annoying!

Every time I open the app, the screen flashes white for a split second and then the app opens. I noticed in the Spaces by Wix. It’s doing this too. I don’t know whether they are updating the app to keep it synced to the latest updates with Apple iPhone but I am sick of being blinded by the damn screen flash!

NOT ONLY THAT…
When responding to some clients they aren’t even seeing the replies through the smart chat!
This is losing us customers because they think we are ignoring them!
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Frustrating

App chooses when it wants to work, which is barely ever. I try to restart it and it never loads any pages, stays on opening page for hours……Update months later….. I never leave review but I literally had to come back and make sure I left a review because this app is so inconvenient and slow and again very frustrating. I tell my boss to switch over to a new booking site all the time but unfortunately I have to use this app. I have no idea how they have so many 5 starts gots to be fake. Everyone I’ve mentioned this app too has nothing but complaints.
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Doesn’t work

App doesn’t even open

App won't open

I haven't been able to open the app on my phone for the past few weeks. I even deleted it from my phone and reinstalled it and I still can't open it. Not sure if anyone else is having the same problem. The app is usually pretty good. I've been using it for about seven years.

Seit dem letzten Update deutlich schlechter!

Seit dem Update wird in der Push-Benachrichtigung leider nicht mehr angezeigt, woher der Webseitenbesucher kommt. Stattdessen steht bei jeder Benachrichtigung lediglich doppelt sinngemäß „Sie haben einen neuen Besucher“.

Das ist für mich total kontraproduktiv. Gerade die Information, woher der Besucher kommt, ist der entscheidende Mehrwert der Benachrichtigung. Jetzt muss ich jedes Mal erst die App öffnen und nachsehen.

Bitte bringt die vorherige Anzeige der Besucherquelle in den Push-Benachrichtigungen wieder zurück. Warum eine vorher nützliche Information entfernt wurde, ist für mich nicht nachvollziehbar.
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