Apple Pay not workinng
Please fix it. Apple Pay continuously not working. Super buggy app. Perhaps the worst interface and most bugs out of all food delivery apps I have used
Awesome Service!!
Wolt consistently delivers the best customer experience!!! Excellent drivers & communications! Very highly recommend!!!!
Title: Order never received and support refused to provide delivery evidence
My order was marked delivered, but neither I nor my hotel reception received it. There was no photo, call, message, or proof of handoff. Support initially said they would investigate, then claimed my request was “not legitimate” because of unspecified account activity and closed the conversation. This was a new account opened the day before. Wolt refused to provide any evidence that the order was actually delivered.
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App with full of bugs and glitches!! With worst tech support ever
Hi, im from Georgia (country) using wolt more than 1yr, i use wolt for sending less than 1kg packages, ecommerce, business, spending more thank 500$ for package delivery monthly, i was reporting crtitical bugs more than 3 month, support ignoring and acting like chat bot they promising fix it but every update comes with more bugs
1) sometimes delivery guy not see my number to call me more than half they dont see my number, support acting like chat bot and say i was forget input my number!! It was unreal that field is Required.
2) google plus codes not working, to copy and paste from google for exact locations.
3) when i try adjust pin and confirm there was come new window with title “Where we are delivering?” With some options but these options not working when i click on them nothing happens.
4) missing information on Package delivery page. When you watching delivery guy and click on info pickup and drop off. There was missing lot of info
5) and more
1) sometimes delivery guy not see my number to call me more than half they dont see my number, support acting like chat bot and say i was forget input my number!! It was unreal that field is Required.
2) google plus codes not working, to copy and paste from google for exact locations.
3) when i try adjust pin and confirm there was come new window with title “Where we are delivering?” With some options but these options not working when i click on them nothing happens.
4) missing information on Package delivery page. When you watching delivery guy and click on info pickup and drop off. There was missing lot of info
5) and more
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配送速度差到不行
太差了，每次都超时好久，客服除了道歉根本不了解其他任何东西
Never had so many issues with a delivery company
These guys need to learn from the proper companies in the US and UK - it’s not that hard to run a delivery company. Use codes to avoid mixups etc. Complete amateurs.
Banned me because
The courier didn’t deliver anything and they then banned me.. scam
ma ndrojn porosin
gjith kur kam porosit kurrrr smka ardh porosia jem gjith e dikujt phubre
Terrible service and lateness
Order was over an hour late. Restaurant didn’t have tracking, didn’t respond to calls, and the support agent didn’t reply for 4 hours.
Bravo
10/10
Disgusting
And delusional
Wolt Georgia Tbilisi
Absolutely unacceptable experience. I waited over an hour for an order, only to see that no courier had been assigned and the delivery time was pushed back by another full hour. Since Wolt failed to fulfill their end of the service agreement, I asked support to cancel the order and issue a refund. They flat-out refused, offering only automated, copy-paste apologies. Refusing to refund a customer when you are entirely incapable of delivering the service on time is a direct violation of basic consumer rights. I do not recommend using a platform that penalizes the customer for its own logistical failures.
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Very Disappointing Experience
I rarely leave negative reviews, but this experience deserves to be shared.
I placed an order through Wolt for over ₪160 worth of over-the-counter pharmacy products and medical supplies because I needed them and wanted the convenience of delivery.
Ironically, the problems began with this very same order. Instead of receiving my pharmacy order, Wolt mistakenly delivered another customer’s order to our home. We immediately contacted Wolt and, with their assistance, made sure it was collected and returned to its rightful owner.
Unfortunately, when it came time for our pharmacy order to be delivered, it was mistakenly delivered to another customer instead.
The courier failed to report the mistake to Wolt, so for hours no one could tell me what had happened to my order. I spent a considerable amount of time trying to track it down, repeatedly contacting customer support, only to eventually learn that it had been delivered to the wrong customer and was never recovered.
Not only did I miss receiving the pharmacy products and supplies when I needed them, but I also had to make another trip to the pharmacy to purchase everything again. That completely defeated the purpose of paying for a delivery service.
What I find most disappointing is the contrast. When we mistakenly received someone else’s order, we immediately did the honest thing and ensured it was returned. When our order was delivered to the wrong customer, it simply disappeared. The recipient apparently kept it, the courier failed to report the mistake, and we were left without the items we needed and without any explanation until much later.
To be fair, I want to acknowledge that the customer service representative who handled my case was courteous, professional, genuinely apologetic, and escalated my complaint to her manager. I appreciate her efforts and do not blame her personally.
However, Wolt’s final resolution was a full refund together with ₪35 in Wolt credits, which I was advised was the maximum compensation they could offer.
While I appreciate the refund, I do not believe it adequately reflects the time, inconvenience, frustration, unnecessary second trip to the pharmacy, and loss of confidence caused by an error that was entirely beyond my control.
I sincerely hope Wolt reviews its courier procedures—particularly for pharmacy deliveries—and its customer compensation policies so that other customers are not left without the products they need because an order was delivered to the wrong person and never recovered.
I placed an order through Wolt for over ₪160 worth of over-the-counter pharmacy products and medical supplies because I needed them and wanted the convenience of delivery.
Ironically, the problems began with this very same order. Instead of receiving my pharmacy order, Wolt mistakenly delivered another customer’s order to our home. We immediately contacted Wolt and, with their assistance, made sure it was collected and returned to its rightful owner.
Unfortunately, when it came time for our pharmacy order to be delivered, it was mistakenly delivered to another customer instead.
The courier failed to report the mistake to Wolt, so for hours no one could tell me what had happened to my order. I spent a considerable amount of time trying to track it down, repeatedly contacting customer support, only to eventually learn that it had been delivered to the wrong customer and was never recovered.
Not only did I miss receiving the pharmacy products and supplies when I needed them, but I also had to make another trip to the pharmacy to purchase everything again. That completely defeated the purpose of paying for a delivery service.
What I find most disappointing is the contrast. When we mistakenly received someone else’s order, we immediately did the honest thing and ensured it was returned. When our order was delivered to the wrong customer, it simply disappeared. The recipient apparently kept it, the courier failed to report the mistake, and we were left without the items we needed and without any explanation until much later.
To be fair, I want to acknowledge that the customer service representative who handled my case was courteous, professional, genuinely apologetic, and escalated my complaint to her manager. I appreciate her efforts and do not blame her personally.
However, Wolt’s final resolution was a full refund together with ₪35 in Wolt credits, which I was advised was the maximum compensation they could offer.
While I appreciate the refund, I do not believe it adequately reflects the time, inconvenience, frustration, unnecessary second trip to the pharmacy, and loss of confidence caused by an error that was entirely beyond my control.
I sincerely hope Wolt reviews its courier procedures—particularly for pharmacy deliveries—and its customer compensation policies so that other customers are not left without the products they need because an order was delivered to the wrong person and never recovered.
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Indoeli
Indoelebi wesit agar unda mushaobdnen Exla momitanes da ar minda rom momitanon tan glovos chantit
Terrible service! They banned my account for no reason, and I'm switching to the Foodie app. 😡
Terrible service! They banned my account for no reason, and I'm switching to the Foodie app. 😡
Driver delivery theft is a huge problem
I usually enjoy this app, but in recent years it has gone MASSIVELY downhill. I’ve had drivers stealing from about a third of my orders, and customer service did NOTHING to resolve it. After the fifth time it happened in just a month, I have since given up on the app and encourage others to do the same.
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Smeca jedna
Dostavljac mi ne vrati tocan iznos i onda se zalim i sta smeca naprave? Bannaju me da nemogu placat gotovinom! Bravo za wolt i bravo za vas support !!!
Absolutely unprofessional
This app and the team that works here is so rude and unprofessional. They do not have any intention to deliver, they do not take responsibility for anything and blame every mistake of their’s on customer.
bad
bad
Service has become unreliable
Over the last year, the service has become more expensive and way more unreliable at the same time 👎
I will be looking for an alternative.
I will be looking for an alternative.
