This app provides comprehensive logistics and courier services across the Philippines and Southeast Asia. It offers free door-to-door delivery, 24-hour parcel tracking, and direct customer support via live chat. The service operates 365 days a year, aiming for high quality and competitive pricing.
What We Love
- π Friendly local staff
- π° Lower rates for sellers
- β Commendable customer service (rare instances)
- π Service point hotline available
Room to Improve
- π Extremely slow delivery times
- π Frequent failed delivery attempts (fake or real)
- π Lost or stolen parcels
- π Unprofessional and rude riders
- π Useless and unhelpful customer service
- π Understaffed operations
- π Inconsistent tracking information
- π Packages returned to sender without valid reason
- π Riders demanding pickup from hub despite paid delivery
- π Lack of accountability
- π App glitches and login issues (OTP delays)
- π Poor rider training and attitude
- π Riders not carrying necessary supplies (pouches)
- π Misleading delivery status updates
- π Packages left unattended
- π Inaccurate estimated freight prices
- π Inability to print own waybills
- π UI glitches preventing booking
