Most features from the old app are gone.
I would rate this app 0 stars if I could. You no longer know how much you have in both of your checking and savings without having to do math. If you have pending transactions, your current balance doesn’t reflect that. The app is automatically in dark mode for some reason? And I can’t change it either. Mobile deposit is also gone. Also, I can no longer create new savings accounts. There are probably more problems that I haven’t uncovered yet, but this app is garbage and I’m mad that they forced us to change it. I miss the old app.
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Loss of functionality
Can’t easily switch between accounts. Have to fully sign out of one (clear all the established authentication) and into the other (establish authentication items) every time.
Mobile deposit needs help
So frustrating, every time I try to do mobile deposit with a check I have to retry over and over and over again before it works at all, if it even does. Other bank apps I use have zero problems with mobile deposits.
Non functioning
Will not open
Updated app
Overall I like the updated app - once I figured out how to navigate it. My main concern is that now my WSECU account will not interface with my budgeting app Rocket Money and I do not like that. I called WSECU when it launched and was told they are working on it but it’s been months and it still won’t interface. So less stars due to that. Thank you.
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New app is a downgrade
- no ability to fix what arbitrary budget category is assigned to a charge, making budget function useless
- required 4 digit login pin, even if you have face id enabled
- no account totals anymore
- bill pay area has undismissable banner that takes up 1/3 of my screen
there’s not really any positives vs the OG app
- required 4 digit login pin, even if you have face id enabled
- no account totals anymore
- bill pay area has undismissable banner that takes up 1/3 of my screen
there’s not really any positives vs the OG app
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mobile deposit
im honestly so annoyed yall do this everytime, im trying to do a mobile deposit and it keeps saying it’s unavailable to do it, this app sucks so much, always down.
Does what I needs to do
Love the app but PLEASE for the love of god make the sign in faster. Compared to other apps wsecu takes an insane amount of time to sign in so I can turn on or off a card
Stuck in loading
Unable to access my account dashboards and tabs.
Stuck in loading
Stuck in loading
Unhelpful!! Customer support needs work
When the phone operators are busy you should have a way to chat or to message. Your member support does NOT work on app!
App keeps logging me out
I see others have reported this bug. App keeps logging me out for no apparent reason.
Log in
Unable to log in. Keeps kicking me out
Best Banking App I’ve Used
Account information clearly laid out. Easy to see maturity dates of CDs. Excellent alerts for transactions. Easy to keep track of current and pending transactions.
Very responsive I always get a response even if I don’t like it.
I do not need to get a hold of them very often but when I do, I always get a good timely response and it’s usually a good response in my favor to my benefit and of course I like that. Thank you for the fine service.
Now that’s how it’s supposed to work!
This app has done nothing but great things in making it easier to manage finances especially if I’m on the road !
bugs
Lately when I deposit a check it keeps rejecting it saying “no endorsement present” or something. I have 3 different endorsed checks and it’s the same error. I haven’t had issues like this before... on top of that the “member support” tab just loads a white screen in the app. super frustrating!
Keeps Crashing
This app keeps crashing, The CU knows about it, are they even fixing the problem? Who knows
Frequent sign outs
The app signs me out very frequently (as in, 30 seconds after I just signed in) on a regular basis. It’s almost not worth using because of that.
This app keeps crashing
For the last couple of months this app randomly crashes on my iphone, after login. Have also tried deleting and reinstalling the app, crashes still happen. Please fix the app
Mobile Deposits
Team really needs to figure out a better mobile deposit system. Sometimes it takes over 30 tries for it to correctly recognize and accept the photos I take of checks. So terrible that it’s blood-boiling.
