Xero Projects User Reviews

Customer Experience

Positive experience41.0% of reviews
Neutral12.8% of reviews
Negative experience46.2% of reviews

~ Based on 39 written reviews from the US App Store.

Is Xero Projects Safe?

Xero Projects appears safe based on user ratings. AppsHunter Safety Score for Xero Projects is 90/100.

This assessment is based on 161 user ratings, with an App Store average of 4.6/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 161 App Store ratings for Xero Projects.

Is Xero Projects Legit?

Xero Projects appears to be a legitimate app. AppsHunter Legitimacy Score for Xero Projects is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login

Still trouble logging in. Fix this please it’s doing my head in.

Bait and switch

If you’re a standard subscriber note that you will have to move to the ultimate plan to continue using Xero projects. For us this is an increase of £300 from £550 to £850 per year. This increase in costs is not obvious because it is hidden in the plan comparison between the old and new plans. It is sneaky and underhanded.
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Can’t perform basic analysis

This is NOT a project management tool, simply a time tracker and invoice generator.
It’s impossible to view invoices on the ledger to check if they have been assigned to a project or look at invoice date in Projects.
So actual financial analysis of a project is not possible. WTAF?

Annoying

Constantly asks for reviews and automatically changes date to today when you review a time entry on a different day.

Enjoying App but….

At times the daily entries get mixed up. Not a data entry issue.

Annoying and clunky

The app is a bit cumbersome… doesn’t remember what you’re working on or have any smart fields - basically have to enter all data again and again repeatedly.

That’s annoying but fine… until the ‘Review us! Review us!’ prompts keep popping up endlessly and getting in the way of doing all that data entry.

Just a very average product from a company that should know better. Sorry team, I expected more.
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Always lots of bugs

Latest one is the clock change hour
And anything previous to today the date revert back to today on reviewing time. So today I’ve done 54 hours. Wow

I use it all the time - it's great!

The projects app is perfect for the type of work I do (freelance copywriter). It’s super easy to open a new project on the fly, record your time, and save all your records for each client. I genuinely don’t know what I’d do without this app – perfectly integrates with your Xero account online as well!
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Projects

Very easy to use

iPhone app slows you down

I’ve been using the iPad app for some time before having to switch to my phone when my iPad developed some hardware issues.

The iPad app at least makes some attempt to help you get timesheets done more efficiently. The iPhone app however doesn’t seem to have an obvious way (that I have found) to help you enter repeat times/projects.

It fascinates me that a product company like this doesn’t cater buying the basics. In this case, failing to either do the user needs analysis or acknowledge the user needs and recognise that many people often book the same time, to the same code for weeks. It’s fairly straight forward to give users another way to input data, by changing how you ask the questions. E.g. i want to be able to say I worked on project x all week, my work day is 8 hours. Done. That’s just scratching the surface of how the ux can be improved. Unfortunately at the moment it’s not much more that a shiny UI.
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Xero me

Projects is fine but it is impossible to get onto Xero me I’ve tried everything

'Forced' bundle purchase

The two-step authentication process is absolute rubbish! It tells you to download a second app from the same developer just to get this one authenticated so they artificially boost the downloads of a second app that nobody wants!
You do have an option if you use a web browser on your computer but that option should be made clear on the mobile app as well.
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Could be better

It would be easier to log hours if it it was an app on my computer- I use OfficeTime to capture hours then transfer to Projects.

UX gaps

Slow convoluted time entry process. No grid view. No ability to copy entries. Have to enter project to search tasks.

Time entry is painful

1 day at a time is driving me and the rest of the team mad. Clicking into a day, entering time, saving then clicking the next day.

It would be far easier to enter time against the week.

Also please add charge per day not only per hour.

Sadly missed photos

The app is basic and functional but for pricing jobs and working with customers greatly needs the ability to add photos of both the initial visit when setting tasks/quotes and also recording work done during site visits.

Time keeping function poor

Happy with projects but wish the time keeping function was a lot better. Coming from Atto this is a big step backwards.

App good but projects needs work

Not easy to analyse jobs. No Profit and Loss by job available. Click through to reports doesn’t provide answers without considerable investigation and exports to Excel.

Looking forward to iOS 14 style projects and timer widgets.

Good app and looking forward to seeing it develop further.

Just missing one thing

Good app for time tracking. Start/finish times addition is great but would be helpful to have ‘breaks’ added to this for mandatory meal breaks. Otherwise staff either have to alter start/finish time or payroll have to manually adjust each timesheet