Too unreliable
The watch in principle works well. But several times now, despite charging the watch overnight, it is not able to update my child’s location on the app, adding my wife to the app as a parent/guardian is not really working, and restrictions on contacting my child after school remained in place despite turning off any school schedule time restrictions on the app. Too many times no my child has to come home or wait without being able to contact us and not because the battery had died.
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Still unbelievably terrible
Despite all the negative reviews, this app still is one of the worst I have ever used.
Still abysmal. Location will not update even after three hours. Notification badges on the app (home screen or in the app (for each watch) do not clear even after reading the messages.
The app and watches are just so unreliable. I would never recommend either one to anyone.
Some suggested improvements seem to have been made, but there are still lots of issues similar to what others have posted, such as out-of-date locations. Sometimes I will receive a notification that a watch has moved out of a safety zone, but when I go to the map, it shows the watch in the original location. It can take quite a few refreshes or several minutes before the location catches up.
Also, the app badge icon (red bubble) does not clear after reviewing messages and notifications. This obviously complicates knowing whether or not there are new messages or notifications.
Note: one issue we had was when Wi-Fi is on, it really messes up watch location tracking and texting. Owners might want to ensure that watch Wi-Fi is not set to on.
*Suggested improvement: add a new user type for caregivers, such as aunts and uncles, grandparents, nannies, who can see the location, but do not have full access to make changes to watch Settings.
*Another suggested improvement: allow different alert sounds for messages versus notifications, and let these be different than the phone’s built-in system notification sound. The same alert sound for everything makes it difficult to know when I need to pay attention to the app/watch and in the end, the watch wearers, who are the point of even having this watch and app.
Still abysmal. Location will not update even after three hours. Notification badges on the app (home screen or in the app (for each watch) do not clear even after reading the messages.
The app and watches are just so unreliable. I would never recommend either one to anyone.
Some suggested improvements seem to have been made, but there are still lots of issues similar to what others have posted, such as out-of-date locations. Sometimes I will receive a notification that a watch has moved out of a safety zone, but when I go to the map, it shows the watch in the original location. It can take quite a few refreshes or several minutes before the location catches up.
Also, the app badge icon (red bubble) does not clear after reviewing messages and notifications. This obviously complicates knowing whether or not there are new messages or notifications.
Note: one issue we had was when Wi-Fi is on, it really messes up watch location tracking and texting. Owners might want to ensure that watch Wi-Fi is not set to on.
*Suggested improvement: add a new user type for caregivers, such as aunts and uncles, grandparents, nannies, who can see the location, but do not have full access to make changes to watch Settings.
*Another suggested improvement: allow different alert sounds for messages versus notifications, and let these be different than the phone’s built-in system notification sound. The same alert sound for everything makes it difficult to know when I need to pay attention to the app/watch and in the end, the watch wearers, who are the point of even having this watch and app.
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Working, but has been patchy
Reception on identical network to my mobile is patchy.
No notification controls
Woke up to 8 notifications that my kid’s watch is in a low signal area. No way to control these notifications. App UX is just really poor anyway - someone’s not thought about the information architecture. It’s already hard to find stuff.
Terrible
It doesn’t allow me to add my phone number.
