Disaster of an app
Lots of glitches, couldn’t finish processing. Learned after the fact that invoices have to be addressed to them. Avoid.
Promo Code REF9DN9W
Great app which works perfectly. For €5 bonus on first tax-free form validated you can use promo code REF9DN9W on the app.
偷用户包裹
法国仓库不是自持,是三方代管。仓库偷了我几万欧的商品,zapp明明知晓顾客在中国,故意说让顾客报警。不提供监控,对于仓库没有监管,丢了之后推卸责任不加强管理反而变本加厉偷,早点倒闭吧
Great app
So happy to have discovered this app, great way of saving money and time!
Very slow not even convenient
Currently I have been waiting over 12 weeks to receive the tax back. Zapptax cannot even confirm that they send my form to tax authorities or when it was sent. The shorter deadline is blatant lie and me and everyone else will confirm that it is more like 10-20 weeks or more. Getting a shop give you an invoice for zapptax adress is a nightmare if you are not fluent in French and can explain accountancy lingo.
Only plus is you get tiny bit more which personally I don’t think it is worth the headache or the wait.
My partner who used a more conventional method like Globalblue received his tax in 2 weeks. The difference in timescale is BIG. I will not use them again. If you decide to use them get ready for 3-5 months of waiting and customer service that copies and pastes the same message to you.
Only plus is you get tiny bit more which personally I don’t think it is worth the headache or the wait.
My partner who used a more conventional method like Globalblue received his tax in 2 weeks. The difference in timescale is BIG. I will not use them again. If you decide to use them get ready for 3-5 months of waiting and customer service that copies and pastes the same message to you.
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