vatfree.com

vatfree.com

by VATfree NL B.V.

887 ratings
49 reviews
Free

Details

  • Released
  • Updated
  • October 31, 2016
  • July 7, 2026
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About

This app helps international travelers claim Value Added Tax (VAT) refunds on their purchases within the European Union. It simplifies the process, aims to secure the highest possible refund, and ensures you receive money you're entitled to.

Claim VAT refunds on EU shopping
Maximize refund amount
Simplified refund process
Online shopping VAT refund
Tax-free shopping guide
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What users say

See all reviews

What's New in vatfree.com

5.0.5

July 7, 2026

Fixes a bug with enabling push notifications.

User reviews

App Open

The app doesn't even open, it auto closes when trying to use it. The website doesn't even have all the options for submitting that the app does.

Herşey çok kolay

Global Blue’daki postalama veya kiosk gitme zorunluluğunu kaldırıldığı için süper bir uygulama olmuş. Daha fazla yaygınlaşması dileğiyle…

Total rip off

VatFree takes 25% of the refund amount. I was shocked.

Fees were only disclosed once I requested my refund. I appreciate that the app provider needs money to operate, but 25% is too much.

A fast and easy way to deal with VAT refunds when travelling

Great app for dealing with VAT refunds. Basically set up account on app, get a stamp on exiting the EU at border, upload boarding pass and receipt! Refund will be paid into nominated credit card.

EU Tax Refund

My tax refund was approved in less than 2 weeks. I’m impressed. Awaiting the refund to my credit card now.
Everything was done on the App. No need to post the receipts & the stamped tax refund form. Makes tax refunds so much easier for non EU residents! Great App. :-D
However, do remember to get your tax refund form stamped at the EU airport before returning to your home country.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes when trying to upload photos

Bug

Receipts get rejected for minor issues

Bug

Unable to complete the refund process

Bug

Requested Features

4 requests

Debit/credit card refund option

Feature

Improved app stability and performance

Feature

Faster processing and payout times

Feature

More transparent fee structure

Feature

FAQ

What does this app do?

This app helps international travelers claim Value Added Tax (VAT) refunds on goods purchased within the European Union. It simplifies the process of getting your money back on eligible purchases, even those made online.

How do I get a VAT refund using this app?

You can claim VAT refunds by keeping your receipts from partner and participating shops in the EU. The app guides you through the process, aiming to ensure you receive the highest possible refund. It's designed to be a modern, efficient alternative to traditional, often cumbersome, refund methods.

Is there a cost to use this app?

The app itself is free to use, but there is a service fee for processing each receipt. This fee starts at €2.50 per receipt with a maximum charge of €80. This model is designed to minimize costs for users and offer the highest possible refund.

Which shops are participating?

VAT refunds are only possible when shopping at partner and participating shops, as EU regulations do not legally obligate all shops to participate. You can find a comprehensive list of participating stores within the app's tax-free shopping guide.

Can I claim VAT on online purchases?

Yes, this app can help you get a VAT refund on your shopping in the European Union, even if you shop online. The goal is to make the process accessible and beneficial for a diverse range of travelers.