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NL Customs VAT

NL Customs VAT

by Belastingdienst

13 ratings
25 reviews
💰 Finance
✈️ Travel
Free

Details

  • Released
  • Updated
  • November 12, 2021
  • September 15, 2026

Features

Developer

Belastingdienst
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About

This app helps non-EU residents reclaim VAT on purchases made in the Netherlands when departing from specific airports and ports. Scan your passport to view eligible transactions and initiate a validation request for Dutch Customs.

✓VAT reclaim for non-EU residents
✓Departure from major Dutch airports and ports
✓Passport scanning for transaction retrieval
✓Initiate export validation requests
✓Guidance to customs validation points
Show original description
+1

What's New in NL Customs VAT

3.1.2

September 15, 2026

Various issues have been resolved in this release.

User reviews

Most RecentHighest RatedLowest Rated

Does not work

No basic directions on how to create an account, or how to register purchases.
Shopping outside of The Netherlands makes more sense.
EB ReviewEB Review

Not working

Not even able to submit passport
Dickiedik69Dickiedik69

Unreliable

The app failed to detect my location and there was no red or green indication.
BlombassaBlombassa

Horrible app…

Cannot get past scanning or inputting my passport. Keep getting the error message “If your details are correct, the app won’t be able to find any registrations for you.”

It doesn’t allow you to move forward. Very confusing, very difficult to understand. Development needs to go back to re-design and relaunch! I would give it zero stars if I could.
Show more
HolyCrapYourAdsSuckHolyCrapYourAdsSuck

Useless garbage

Useless garbage
Rj981Rj981
See 20 more reviews

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FAQ

What airports and ports does NL Customs VAT support?

NL Customs VAT supports departures from Amsterdam Schiphol Airport, Eindhoven Airport, Rotterdam-The Hague Airport, and ferry locations in Rotterdam (P&O), Hoek van Holland (Stena Line), and Ijmuiden (DFDS). It also covers cruise terminals in Rotterdam and Amsterdam.

Can I use NL Customs VAT if I live in an EU country?

No, this app is specifically for individuals who live outside the EU and are taking goods back home in their travel luggage from the Netherlands.

How does NL Customs VAT help me reclaim VAT?

The app allows you to scan your passport to see eligible transactions from participating shops. You then start a validation request, provide your travel details, and the app guides you to a customs point for validation.

What happens after I submit a validation request in NL Customs VAT?

Dutch Customs will check your request. You may receive an immediate export validation, or you might be asked to have your purchases checked manually at the Customs office.

Does NL Customs VAT have ads?

No, NL Customs VAT does not contain advertisements.

What devices is NL Customs VAT available on?

NL Customs VAT is available on iPhone, iPad, and iPod devices.

When was NL Customs VAT last updated?

The latest version of NL Customs VAT was updated on February 9, 2026.

What is the age rating for NL Customs VAT?

NL Customs VAT has an age rating of 4+, making it suitable for a wide range of users.