Zapptax — Shop Tax Free

Zapptax — Shop Tax Free

VAT refund in Europe made easy

35 ratings
49 reviews
Free

Details

  • Released
  • Updated
  • July 17, 2017
  • July 9, 2026

Features

Zapptax — Shop Tax Free screenshot #1 for iPhone
Zapptax — Shop Tax Free screenshot #2 for iPhone
Zapptax — Shop Tax Free screenshot #3 for iPhone
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Zapptax — Shop Tax Free screenshot #5 for iPhone
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About

Easily claim VAT refunds for purchases made in France and Belgium. This digital tax-refund operator handles the entire process on your smartphone, from generating forms to customs validation and receiving your money via your preferred method.

Digital VAT refund operator
Claim refunds in France and Belgium
100% digital smartphone process
No minimum purchase restrictions
Multiple refund methods
24/7 customer support
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What's New in Zapptax

4.0.1

July 9, 2026

We’ve refreshed the Home screen to make your tax-free shopping experience even easier: • Your trip, refund status, invoices, and tax-free forms are now all within easy reach. • Track your progress toward each country’s tax-free shopping minimum with new progress bars. • Create new tax-free forms or access existing ones right from the Home screen. As always, we’ve also fixed bugs and improved performance. This version requires iOS 17 or later.

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User reviews

Promo Code REF9DN9W

Great app which works perfectly. For €5 bonus on first tax-free form validated you can use promo code REF9DN9W on the app.

偷用户包裹

法国仓库不是自持,是三方代管。仓库偷了我几万欧的商品,zapp明明知晓顾客在中国,故意说让顾客报警。不提供监控,对于仓库没有监管,丢了之后推卸责任不加强管理反而变本加厉偷,早点倒闭吧

Great app

So happy to have discovered this app, great way of saving money and time!

Very slow not even convenient

Currently I have been waiting over 12 weeks to receive the tax back. Zapptax cannot even confirm that they send my form to tax authorities or when it was sent. The shorter deadline is blatant lie and me and everyone else will confirm that it is more like 10-20 weeks or more. Getting a shop give you an invoice for zapptax adress is a nightmare if you are not fluent in French and can explain accountancy lingo.
Only plus is you get tiny bit more which personally I don’t think it is worth the headache or the wait.
My partner who used a more conventional method like Globalblue received his tax in 2 weeks. The difference in timescale is BIG. I will not use them again. If you decide to use them get ready for 3-5 months of waiting and customer service that copies and pastes the same message to you.
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Refunds now works for Canadian credit card holders

Originally, after several months, Zapptax received our refund from the tax authorities. However, they then told us that the partner they were then using for credit card payments could not support refunds for Canadian and U.S. credit cards, which was the reason for my original one star bad review of the Zapptax app. A couple of months later, as indicated in the response to my original review, Zapptax told us that they were now trying out a new partner for credit card payments. It ultimately resulted in the refund to our credit card finally being processed, which is why I have since updated to three stars my review of the Zapptax app.
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FAQ

What does Zapptax do?

Zapptax is a digital operator that helps users claim VAT refunds for purchases made in France and Belgium. It simplifies the entire process, from uploading invoices to receiving your refund.

How do I get a VAT refund with Zapptax?

After downloading the app and completing your profile, you'll photograph and upload invoices for your purchases. Then, you request automatic generation of tax-free forms and validate them electronically at customs before leaving the EU. Zapptax processes the refund and pays you.

Is Zapptax free to use?

The app itself is free to download and use. The service facilitates VAT refunds, and the value you receive is at competitive rates. Specific details on any potential service fees would be available within the app.

Where can I use Zapptax for tax-free shopping?

You can use Zapptax for tax-free shopping at any shop in France and Belgium, whether you are shopping in-store or online. There are no minimum purchase restrictions per store or per day.

What are the refund methods available?

Zapptax offers refunds via multiple methods, including bank transfer, credit card, and PayPal. You can choose the method that is most convenient for you to receive your VAT refund.