Zeelool Reviews: Is It Legit?

Zeelool - Eyewear For Everyday
Zeelool - Eyewear For Everyday
Zhengzhou Xiaomoshou E-Commerce Co., Ltd

Customer Experience

Positive experience66.4% of reviews
Neutral5.1% of reviews
Negative experience28.5% of reviews

~ Based on 295 written reviews from the US App Store.

What users say about Zeelool

Is Zeelool Safe?

Zeelool - Eyewear For Everyday appears safe based on user ratings. AppsHunter Safety Score for Zeelool is 96/100.

This assessment is based on 13,643 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 13,600 App Store ratings for Zeelool.

Is Zeelool Legit?

Zeelool - Eyewear For Everyday appears to be a legitimate app. AppsHunter Legitimacy Score for Zeelool is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excelente servicio

No quería gastar 600 dólares en mis lentes como lo hago todos los años, pero esta tienda me salvó, 80 dólares 2 nuevos lentes con mi fórmula, lo mejor que pude encontrar ✨

So cheap

I love it! They have a lot of good options and the price is unbelievable

No Impressed

I can’t even update the app. It’s showing update but unable to update! And the delivery date has changed on me 2 times. Ridiculous, I’ll stick to Zenni for my glasses! This my 1st time ordering from Zeelool. I am not impressed at all!

Brenda Reyes

Me encanta sus lentes muy buena calidad

Love my selection

Thx a million times

LOVE!

Great quality glasses! I was skeptical about ordering with my prescription so I only ordered 1 pair. Absolutely love em! So I just ordered 2 more pair

Best glasses ever!

I wear progressive lenses and have never been able to get a pair with vision insurance for less than $300 but with Zeelool, I got two pairs for less than $200! Also they are by far the crispest, clearest prescription I’ve ever had from any other place. Great glasses at great value! Fast shipping too!
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Price

Finally not an overpriced frames!! Plus quality is excellent. But be patient shipping takes a while

Best Decision

So glad I took a chance on this! Wonderful glasses, no regrets!
They arrived quickly, had the right prescription and looked fabulous!

cool glasses

Nice frames and not expensive

Fantastic

So far everything that I’m looking at I like this will be my first time ordering can’t wait to see what it looks like

Variety

Love to browse the great selection of styles and even the fun selection of tint available on some of the glasses. With the great prices I must admit I’m getting a little obsessed with them. Shipping is fairly quick and I have an interesting prescription. Great job Zeelool.

My new fave obsession

Love love love love love

Love the glasses but CS..no

This is the first time I’ve purchased from here and I was so exited. Stylish glasses for a great price for women like me who love to switch up our look! I chose Zeelool over Firmoo for my first time and I ordered, immediately realized the PD number had been put in wrong and spoke to customer service. They fix this. I had also wanted to change the color of the glasses. I emailed back to confirm that they had the correct PD number and not to change the color of the frames. Just send the original color that I had chose when the package arrived. The PD number on the slip was wrong so I got in touch and they are quick about responding but they said that yes it was a mistake on their cSR’s part so they gave me a few options. I told them I just wanted to send them back and get the original glasses with the correct PD number they said OK but I had to pay my own shipping which ended up being $15 then I asked if they could add blue light tent to the frames to look out since I had to pay the shipping to send them back on something that was not my mistake. They paid half of it only. I will say they gave me a $15 credit for my next purchase but now that I’m trying to use it there’s nothing showing credits on my account. I paid for 2 pairs in the end honestly. Thankfully they are cheap, I just want to use the credits and I will not be ordering again from here. The frames are amazing though! Gorgeous!
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Great frames

I am very satisfied with this with this app, it gives you a variety of glasses. That’s not expensive some practical some are reasonable, but I really love this website.

Omggg

First pair awesome will be ordering more

Statement glasses

Living my leopard print dreams with two pairs of leopard glasses. These make you stand out and not blend in . The ultimate confidence booster

Lady bug

I love the frames different style and colours to choose from. And they are affordable. I also like the quality and they are fashionable.

Love zeelool

Amazing customer service, great range of glasses and quick delivery!

Misleading App Pricing & Condescending Customer Support

The app UI is designed to mislead international buyers. Checkout totals are displayed with a plain "$" symbol alongside local New Zealand shipping options, masking the fact that your card will actually be charged in USD. This results in an unexpected ~40%+ cost increase from exchange rates and foreign transaction fees.
To make matters worse, customer support completely dodged accountability for their unlabelled currency UI, giving condescending responses and telling me to ask my bank if my credit card statement could be issued in US dollars. Terrible customer service and a deceptive checkout experience.
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