Zego: Insurance for Drivers

Zego: Insurance for Drivers

Car, Taxi, Van, Courier

19 ratings
266 reviews
Free

Details

Released
October 14, 2020
Updated
October 29, 2026

Background Location Access

Zego: Insurance for Drivers screenshot #1 for iPhone
Zego: Insurance for Drivers screenshot #2 for iPhone
Zego: Insurance for Drivers screenshot #3 for iPhone
Zego: Insurance for Drivers screenshot #4 for iPhone
Zego: Insurance for Drivers screenshot #5 for iPhone
Zego: Insurance for Drivers screenshot #6 for iPhone
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About

Manage your car, taxi, van, or courier insurance policies easily. Update details, access documents, and start claims directly from your phone. Get multilingual support and ensure your driving data is secure and used only to assess your driving habits.

✓Update policy and vehicle details
✓Access and download policy documents
✓Initiate claims from your phone
✓Multilingual live chat support
✓Secure driving data management
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What users say about Zego

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+2

What's New in Zego

3.10.1

October 29, 2026

Squashed a few minor bugs to improve overall stability.

User reviews

Not recommended at all!

Never try to use this company for your vehicle's insurance. They offer you lower price, but with high initial payment. As soon as you start driving, by tracking your vehicle they send you emails and warns of your bad driving habits, and keep asking you to revise your driving habit unless your policy gonna be cancelled. Even if you drive professionally, they do not bring changes to your driving rates.
They put you in a situation where you either request cancellation or they cancel their policy; while they require you to pay cancellation fee after high initial payment which is totally a scam.
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Good rates but the app tracking needs improvement

"While the price was competitive, the tracking system needs work. It doesn't distinguish between my insured BMW and the taxi I drive for work every day. It flags me for driving too much when I'm actually just working in another vehicle. I've reported this repeatedly, and while staff are polite, the problem remains. Also, pre-policy data was appearing on my score initially. It would be great if they could add vehicle recognition so this doesn't happen to other drivers."
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Ridiculous Rest metric algorithm for regular drivers

Good overall insurance, but the Zego Sense app has a serious algorithmic flaw regarding "Rest (Driving breaks)". I am a construction worker. I drive to work for 1 hour in the morning and 1.5 hours in the evening, and my car stays parked all day. Yet, the "Rest" metric is permanently stuck in the red zone. It makes no sense for regular drivers who aren't long-haul truckers. When contacting support, I just got automated brush-offs saying everything is fine. Please fix your app algorithms so they match normal daily commuting!
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Avoid all costs

Do not use as insurer have to have app running in background and rates driving been driving over 30 years never had a driving accident to date i feel this is not a proper insurance company- I cancelled policy

Expensive

Now insurance very Expensive

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes frequently

Bug

Driving score not updating properly

Bug

Login issues and inability to access account

Bug
✨

Requested Features

3 requests

Ability to disable location tracking when not driving

Feature

More transparency on how driving score is calculated

Feature

Better integration with other devices/apps

Feature

FAQ

What types of insurance does Zego offer?

Zego offers insurance for private hire vehicles, taxis, vans, couriers, and personal cars. You can manage your specific policy details directly through the app.

How do I update my policy details with Zego?

You can easily update your policy details, including personal information and vehicle data, directly within the Zego app. This ensures your coverage remains accurate.

Can I start an insurance claim through the Zego app?

Yes, you can initiate an insurance claim directly from your phone if you are involved in an accident. The app streamlines the process for faster assistance.

Does Zego provide customer support in multiple languages?

Yes, Zego offers multilingual support to its users via live chat. This ensures that a wider range of customers can receive assistance with their insurance needs.

How does Zego use my driving data?

Zego uses your driving data solely to assess how safely you drive. This data is kept secure, never sold or shared, and is used to inform your insurance assessment.

Is Zego regulated?

Yes, Zego is a trading name of Extracover Limited, which is authorized and regulated by the Financial Conduct Authority (FRN: 757871) in the UK.

What devices does Zego support?

Based on the provided data, Zego is supported on iPhones. Users can download and use the app on their Apple mobile devices.

How often is Zego updated?

The app is actively being updated with new features and improvements. The latest version is 3.10.1, and it was last updated on October 29, 2026, indicating ongoing development.