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Zego: Insurance for Drivers

Zego: Insurance for Drivers

Car, Taxi, Van, Courier

18 ratings
261 reviews
💼 Business
💰 Finance
Free

Details

Released
December 7, 2020
Updated
October 7, 2026

Background Location Access

Developer

Extracover Ltd
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Reviews summary↘︎
⭐261
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❓5 answered
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About

Manage your car, scooter, or van insurance with ease. This app allows you to update policy details, access documents, and file claims directly from your phone. It uses technology to simplify insurance processes for various drivers.

✓Update policy details
✓Manage personal and vehicle information
✓View and download policy documents
✓Report accidents and make claims
✓Secure driving data usage
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What users say about Zego

Reviews of Zego are mostly negative: the Finance app is rated 4.9/5 from 18 App Store ratings. What users like most: smooth and easy, good service. Top complaints: inaccurate driving score, constant messages about driving score and threats to cancel policy. Summarized from real user reviews.

Positive things

  • 🚀Smooth and easy
  • 🚀Good service
  • 🚀Affordable with safety concerns
  • 🚀Accurate driving record which helps my insurance premium

Negative things

  • 🐛Inaccurate driving score
  • 🐛Constant messages about driving score and threats to cancel policy
  • 🐛Doesn't differentiate between driving and being a passenger
  • 🐛Overheating issues with phone
  • 🐛Unreliable and poor customer service
  • 💰Expensive and not worth the savings
See all reviews

What's New in Zego

3.9.1

October 7, 2026

General performance enhancements and minor bug fixes to keep everything running smoothly.

User reviews

Most RecentHighest RatedLowest Rated

⚠️ BEWARE: Billing Errors & Unauthorised Charges

Please be extremely careful before downloading this app or taking out a policy. Zego attempted an automatic payment of £430.15 while an active, unresolved formal complaint regarding accounting errors (£85.46 unaccounted for) and unfair cancellation fees was still open under FCA rules. When I asked support in the app to halt the pending transaction, they refused. 📢 TO OTHER AFFECTED DRIVERS: If Zego has taken unauthorised funds or refused to resolve your billing dispute, report them directly to the Financial Ombudsman Service (FOS). The FOS tracks pattern complaints, and the more drivers who report these practices, the higher the chance of getting mischarged money back. Keep every receipt and check your account statements carefully!
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Dav_13_10_26Dav_13_10_26

Nice Zego

Zego is awesome good company.
I recommend all UBER & BOLT drivers .
Please jump here .
Zego is best & every time helpful.
AbidjamilabiAbidjamilabi

Bugs & Fixes

The app is bugged constantly i cant even see any changes to my rating at all its ridiculous, even sending me emails about downloading and accepting permissions when already on what is this
John D. Great CooperJohn D. Great Cooper

Driving Experience

Thoughtful comments and encouraging rewards. Excellent incentives.
HTSA123HTSA123

Great Service with Benefits

This has been a great tool to control bad habits and get rewards for better driving.
honey.beeshoney.bees
See 256 more reviews

Developer apps

Zego Delivery
Zego Delivery

Delivery and courier insurance

💰 Finance

(43)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes frequently

Bug

Driving score not updating properly

Bug

Login issues and inability to access account

Bug
✨

Requested Features

3 requests

Ability to disable location tracking when not driving

Feature

More transparency on how driving score is calculated

Feature

Better integration with other devices/apps

Feature

FAQ

What does the Zego Sense app do?

The Zego Sense app simplifies managing your car, scooter, or van insurance. It allows you to update your policy details, access important documents, and report accidents to make a claim, all directly from your smartphone.

How do I use the Zego Sense app?

After purchasing a policy on the Zego website, download and install the app. You'll need to grant app permissions, and then you can start using its features to manage your insurance and report incidents.

Is the Zego Sense app free to use?

Yes, the Zego Sense app is free to download and use. The app itself does not have any associated costs. Your insurance policy is purchased separately through the Zego website.

What kind of drivers is this app for?

This app is designed for a variety of drivers, including private hire taxi drivers, car and scooter delivery workers, business van drivers, and personal van drivers. It aims to streamline the insurance experience for these user groups.

How is my driving data used?

Your driving data is used solely to measure how you drive. The app ensures that your data is kept safe and secure, and it is never sold or shared with third parties.