Zenni | Try On & Buy Glasses User Reviews

Customer Experience

Positive experience79.8% of reviews
Neutral6.4% of reviews
Negative experience13.9% of reviews

~ Based on 1,227 written reviews from the US App Store.

What users say

Is Zenni | Try On & Buy Glasses Safe?

Zenni | Try On & Buy Glasses appears safe based on user ratings. AppsHunter Safety Score for Zenni | Try On & Buy Glasses is 98/100.

This assessment is based on 243,395 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 243,395 App Store ratings for Zenni | Try On & Buy Glasses.

Is Zenni | Try On & Buy Glasses Legit?

Zenni | Try On & Buy Glasses appears to be a legitimate app. AppsHunter Legitimacy Score for Zenni | Try On & Buy Glasses is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best option for glasses

In the glasses store for similar lenses I would have paid ~$450, on Zenni it costs $117. No contest. The last lenses I bought off Zenni lasted 3 or so years.

Surprised

The virtual try on has face measuring ability so would be nice if based on those measurements other requirements/ preferences frames were suggested and for preferences not available alternatives suggested. For example, my face width according to program is 114 mm. My preferences would be:

Progressives
Transitions
Aviator half frameless
Metal frame or titanium
100% UV block
Blue light filtering
Extra dark transition tint
Accepts current Rx

Program could then filter out any frames that won’t accept prescription and suggest top 20 recommendations with matrix showing what preferences product will accept.
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The best

I have ordered my glasses from Zenni for over 10 years and always experienced positive results. The price is right, the fit is right and customer service is top notch. Would recommend them to anyone needing prescription lenses.

Good and bad

The app is simple to use and I’ve ordered several pairs of glasses over the years and have never had a problem. Until my latest pair. The customer service is very difficult to find and use. Returning a pair of glasses raised my blood pressure. Very frustrating.

So convenient & ❤️the options!

Love how easy the app is to use and the options are so great

Great glasses for great prices

Always reliable and nice glasses for the prices they come at!

Excellent Customer Service

I chose an incorrect prescription and they were so accommodating and helped so much in placing a reorder! I’ll buy more & more glasses from them!

Love it

I love this website ! It’s my go to website for my glasses!

Rewards Expire Too Fast

The quality and prices are great but I typically buy new glasses about once a year. This means that my rewards points will probably expire before I can use them.

Lack of selection

Barely any selection for boys 0-6. The boy frames are all retired with nothing comparable added.

I like it?!

it would be nice if you could create a comparison chart side-by-side I think that’s really what’s missing in addition being able to move glasses from the cart and add them to save for later would be ideal because I don’t wanna lose the pair and have to re-create. I’ve had two pairs of glasses sitting in my cart for the last three weeks and I just haven’t had time to write down or remember the specs no pun intended. I would’ve saved the one pair and purchased the other if that feature was available over two weeks ago reduce the friction.
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Worth the money

These glasses are worth the money. Even though they’re super inexpensive as far as glasses go they’re worth every penny. Never spent more than $100 on a pair of glasses and that’s WITH shipping included, with the extras, with the nice case, etc. would highly recommend!

Extremely Happy with glasses and Zenni

Best glasses ever in 59 of 62 years of wearing them

Best app to try on and get glasses!

Love that I get to try on and get glasses for so much more cheaper than at an eye doctors office. Best place to get glasses in my opinion. They have so many options and cute styles to choose from!

RETIRED

Outstanding selections, prices, easily migrated website..WELL DONE!!,

Do not buy!!!!

Total rip off!!! Horrible glasses

The best!

I’ve been with ZENNI for years and they have never let me down! ❤️

Great Cheap Glasses

Why pay $400 for one pair in person, when you can pay $400 for 3 pairs on Zenni

Love this App!

So easy to use and Amazing quality!!

Loveeeeee Zenni!!!!

I got my glasses awhile back but I get compliments on them all the time still, they are so cute, great quality and have held up for 4 years. I just had to finally get new ones because my toddler broke them. Great quality, great service,amazing styles and I love the price!