Zoho TeamInbox User Reviews

Top reviews

Does not work

I have a google login and this goes in loops when I try to log in. If it does get all the way through the oauth process, it has an error and then I can’t log in. This app is just like pretty much all of their other programs except Invoices - garbage. We have the One subscription for our company and every app is written by a different team with different standards. This app is no exception. The joke at our office is Zoho: 80%, 100% of the time. IYKYK.
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Response from developer

Hello, we sincerely apologize for the inconvenience caused. Could you please elaborate your query in detail by writing to teaminbox@zohomobile.com? We’ll make sure to look into it with the utmost priority.

App doesn’t sync and is very glitchy

First, how are there only 2 reviews on this app? Weird!!

Second, the app is really bad. It doesn’t update itself or sync with the desktop servers. Incoming emails do show up but when you archive them, they stay visible as unread until the app refreshes itself. Closing and opening and inbox doesn’t refresh so archived emails are still sitting there.

Comments with teammates sync up but the notifications cleared on the app (or the desktop) don’t sync so it’s double work.

Personal inbox emails show as unread but once viewed disappear completely. My personal inbox is not accessible at all in the app so if I read a message (in the unread folder) and don’t reply while it’s loaded on my screen, it disappears (it’s still there on desktop, but no longer viewable anywhere on this app).

I’m honestly shocked because Zoho has good projects. TeamInbox is meant to compete with Front which I left and I’m pretty disappointed.
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Verrrry promising idea, lackluster mobile view

TeamInbox is an awesome idea for companies like mine, with a small staff wherein everyone wears all the hats. Being able to see coworker emails without the constant game of CC’ing and forwarding constantly (or forgetting to do so) is a big desire. But the app feels like it was handed off to a junior dev team. I love almost all of the other Zoho apps, but the iOS experience seems disorganized, underpowered, and kind of half baked. Really hope to see this app get more focused development. Could be a real game changer if it gets some tweaks and improvements.
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Response from developer

Hi, Thank you for taking out the time to send us your feedback! Can you please share which features you find difficult to use? Please contact us at teaminbox@zohomobile.com. We'll ensure to look into it with utmost priority.

Needs design update for iPad

The other Zoho apps use the entire screen of my iPad, but this app only uses about a quarter of the screen! Tried to open on iPhone tonight, but it won’t open at all. I prefer not to use the mobile app until these issues are rectified.

Response from developer

Update: The iPad version has been released. Please update your app to the latest version.Hi, we regret the inconvenience caused. We are working on iPad support and it will be released soon. Regarding the iPhone app issue, please update your app to the latest version (1.2.7) and check if the problem persists. If you require any further information, please feel free to email us at teaminbox@zohomobile.com.