Zum User Reviews

Customer Experience

Positive experience29.6% of reviews
Neutral4.8% of reviews
Negative experience65.6% of reviews

~ Based on 125 written reviews from the US App Store.

Is Zum Safe?

Zum - Student Transportation appears safe based on user ratings. AppsHunter Safety Score for Zum is 95/100.

This assessment is based on 6,117 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 5,035 App Store ratings for Zum.

Is Zum Legit?

Zum - Student Transportation appears to be a legitimate app. AppsHunter Legitimacy Score for Zum is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Log In Issues

Downloaded app per school instruction. Can not get logged in. It sends a text to your phone but you only get 10 seconds to receive it or it wants to send another text. None of the texts ever came through. I tried my email. It would not accept that. I tried calling the number provided in the app. It answered said contact support and hung up. I called again to see if it would give me a support number or email to contact and just got a message that something went wrong.
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Hola buenas noches cómo está disculpe la

Si es que no me lo

Zum

Is good

Llamadas

Jamás Contreras llamadas para reporter algún problema

Zum is the best

My driver is on time some times she is two minutes late but makes it up. She the best

We love Ms. Keisha

Everyday that she picks up Sarah she is excited and delightful. I’m even excited to see her so early…she’s wonderful and Sarah loves her deeply

Change bus stop

Please tell drivers to flash yellow light 🚥 for pickup notification

Change bus stop

Please tell driver John route 1167 to flashing yellow light for pick up and stop to the bus stop

Change bus stop

First I give 1star for changing bus stop because they sent my child so far(15min walking 🚶‍♀️) 2nd 2 stars for timing (wrong time if you’re not before time ETA you missed it

Bus review

The app is just not trust worthy at times because it tells you the wrong time and you miss the bus if you don’t get on right away at your stop

Y

Helps me and my daughter and my son get ready for the bus and I love that. It tells you had a time and it is very good app.

DO BETTER!

this app isnt worth it for parents its always glitchy, & never shows any cover buses being assigned. now its showing theres no bus nor any bus scheduled for my daughter ... i cant see the bus like this is lame tbh idk why schools have us parents use this app when it doesnt work well. yall want good reviews do better forreal
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Horrible

This is by far the worst bus company

Bad

UNRELIABLE.

bus

Bus go vroom vroom

great app

great for parents. lets you see the location of the bus and time of arrival

Odd tracking

Doesn’t track the bus if the driver doesn’t mark your child as picked up, even when they’re on the bus. There’s a bunch of little oddities that make this app terrible for the purposes of using to get your child to the bus stop on time. In my area, that’s important because we get a lot of rain.

Honest Zum Review

This is my 2nd year using Zum. It’s good to use for an idea of where the school bus actually is.

At times it is accurate. My general experience is that there is a 10 to 30 minute difference between when the bus is “scheduled” and actually arrives.

No in-app notifications

I have iOS notifications off for this app. There is no indication within the app that a new notification is present. I have to go into the notification menu every time. This app needs a feature to indicate new notifications within the app.

I like!

This is a very good app to have and see your child bus so they are ready when the bus arrives.