FedEx Mobile vs MyADT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FedEx Mobile
Manage your deliveries and shipments with ease. Track packages in real-time, personalize delivery options, and create shipping labels directly from your mobile device. Get instant updates and control your shipping experience.
- Real-time package tracking
- Personalize delivery options
- Create shipping labels
- Schedule pickups
- Push notifications for updates
- Sign for packages
- Interactive delivery map
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Ship smarter. Track easier. Manage better. Take control of your deliveries with the FedEx® Mobile app — designed for convenience and compatible with Apple Watch. Track Your Packages Enroll in FedEx Delivery Manager® to personalize your delivery experience* View packages in real time with an interactive map* Place a hold at a nearby FedEx location or set a vacation hold* Add delivery instructions for your driver* Sign for packages directly from your iPhone* Receive push notifications for instant updates* See photo proof of delivery or missed attempts* View your driver’s name and photo* Add a tracking widget to your home screen Scan door tags for quick access to delivery options* Ship with Ease Create domestic or international shipping labels - print from your phone or use a QR code to print at FedEx** Use your iPhone to measure packages for accurate rates Get real-time shipping rates Schedule and manage pickups with ease** Maximize Your Experience Enable permissions for Face ID, Location, Camera, and Push Notifications to unlock full functionality - including easy login, nearby drop-off searches, barcode scanning, package measuring, and instant status alerts. *Available in select regions **Shipping administration rules apply
MyADT
Securely access and manage your ADT account details from anywhere. View and update personal information, schedule service appointments, and log system faults. Get support and help materials without needing to call or email.
- View and manage account details
- Update keyholder information
- Book and manage engineer visits
- Book routine inspections
- Log faults
- Access support and help material
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With MyADT you get instant and secure access to your account information. It’s completely personalised to you and with everything now in one place it couldn’t be easier to get what you need, when you need it, without the need to call or email. Key Features: • View and manage account details • View and update keyholder information • Book and manage engineer visits • Book routine inspections • Log faults • Access support and help material for getting the best out of your security or troubleshooting MyADT is designed to give you access to your account and contract information and not to control the operation of your system. It has been developed to ensure a smoother customer experience. If you already use the ADT Smart Services app to manage, set, unset your smart security system this will not change.
Screenshots
Verdict
The clearest difference is rating: FedEx Mobile at 4.6 against MyADT's 1.3. FedEx Mobile also leads on ratings volume (398K vs 185) and update cadence (every 3 weeks vs every 2 months). MyADT's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FedEx Mobile holds the better App Store score, 4.6 against 1.3. That said, the two scores are not equally well evidenced: FedEx Mobile has 398K ratings behind it against 185, so its average is the more settled of the two. Written reviews point the same way: 9% of FedEx Mobile's written reviews are positive against 0% of MyADT's.
FedEx Mobile ships an update every 3 weeks, MyADT every 2 months. The most recent releases landed on September 26, 2026 and September 21, 2026 respectively.
| Parameter | FedEx Mobile | MyADT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (398K ratings) — better | 1.3 (185 ratings) |
| Positive reviews | 9.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 398K — better | 185 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #12 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 324 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | FedEx | ADT Fire and Security PLC |
Customer experience
FedEx Mobile
MyADT
Bugs and requests
FedEx Mobile
Reported bugs
3 issues- Tracking numbers disappearing from the app
- Inability to add delivery instructions
- Geolocation issues preventing access in certain areas
Requested features
4 requests- Live driver tracking
- Ability to reroute or reschedule deliveries
- More delivery options and customization
- Improved communication and transparency
MyADT
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FedEx Mobile
No in-app purchases
MyADT
No in-app purchases
