Comparison

Aircall vs NUACOM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aircall

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

Highlights
  • Business phone numbers
  • Call recording and notes
  • SMS/MMS messaging
  • AI-driven call summaries
  • CRM and Helpdesk integrations
  • Mobile notifications
  • Call transfer and conferencing
Features
Read full description

Extend the Aircall desktop experience to mobile. Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation. Extend your desktop experience to mobile Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS. Step away with confidence Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing. Create work-life privacy and separation Manage business calls conveniently from your mobile device, without exposing your personal phone number. Keep productive on-the-go Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution. Faster response times Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device. Stay connected and in control Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network. Aircall Features for iOS: Business numbers Select local, toll-free, mobile numbers or port existing numbers. Phone controls Mute, hold, transfer, and add to conference call. Messaging Send and receive SMS/MMS text messages. Notifications Respond faster and get alerted when a conversation comes in. Availability settings Manage when you're available for calls, especially on shared lines. Unified view Calls, texts, voicemails, and status logs are captured around the customer. Call recordings Capture and pause call recordings for quality assurance. AI assist Save time with automatic call summaries, transcriptions, and instant insights. Integrations Instantly record your conversation activity into your systems of record. Contacts Access your business contact information list on-the-go, from anywhere. Assign to Manage your inbox by assigning conversations to teammates. Transfer to GSM network Switch to cellular if your WiFi network connection is unstable. Sign up for Aircall today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

About

NUACOM

This business communication tool provides a cloud-based phone system accessible via desktop, mobile, or IP phone. It enables users to make and receive calls using their office number, transfer calls, record conversations, and manage team statuses.

Highlights
  • Make and receive calls with office number
  • Call transfer (attended/blind)
  • Team status visibility
  • Inbound/outbound call recording
  • Selectable caller ID
  • Shared and private phonebook
Features
Read full description

IMPORTANT: Don't install this app unless you have an account for NUACOM. NUACOM is a cloud-based phone system for businesses to handle calls with a unique experience, from a desktop app, mobile, or IP phone. The NUACOM mobile app allows you to make and receive calls from your own extension. It also brings some of our modern calling features, such as: - Small Call Transfer: the ability to transfer calls, using attended or blind function. You can transfer calls to colleagues or departments, or even to internal or external phone numbers. - Team’s status: check your team’s status and connect to them with a single click. - Call Recording: keep all your inbound and outbound calls recorded. Focus on your customer’s needs, not on writing them down. - Your Office phone number: make calls from your mobile, using your office phone number. - Multiple Local / International numbers: choose your caller ID among local and international numbers within your business account. - Shared or Private phonebook: view, edit or create contacts from your organization's shared phonebook or from your private list. If you have any questions, please contact us at support@nuacom.com. Our tech team will be happy to assist you in relation to our apps and your phone system management. Not a NUACOM client yet? Sign up online at https://nuacom.com

Screenshots

Aircall3 screens
NUACOM4 screens

Verdict

The call

Aircall and NUACOM both sit at 4.4 stars, but that hides the real split: 100% of NUACOM's written reviews are positive against 36% of Aircall's. NUACOM also leads on monetization model (free vs subscription) and device support (3 vs 1). Aircall's advantage is ratings volume (328 vs 2) and update cadence (fortnightly vs every 6 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for Aircall against 4.5 for NUACOM. That said, the two scores are not equally well evidenced: Aircall has 328 ratings behind it against 2, so its average is the more settled of the two. Written reviews are what separate them: 36% of Aircall's written reviews are positive against 100% of NUACOM's.

UpkeepUpdate frequency

Aircall ships an update fortnightly, NUACOM every 6 weeks. The most recent releases landed on September 26, 2026 and August 15, 2026 respectively.

Scorecard6 real differences · 4 level
Aircall versus NUACOM: the parameters behind the verdict, then further details
ParameterAircallNUACOM
PriceFreeFree
Rating4.4 (328 ratings)4.5 (2 ratings) — better
Positive reviews35.9% of reviews100.0% of reviews — better
Number of ratings328 — better2
Update frequencyFortnightly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.012.4 — better
Further details — not scored
Size89 MB60 MB
Age rating4+4+
DeveloperAircall.io Inc.TSFY Ltd

Customer experience

Aircall

All ratings328 ratings
Positive84.5%
Neutral3.7%
Negative11.9%
Written reviews256 reviews
Positive35.9%
Neutral8.2%
Negative55.9%

NUACOM

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Aircall

Reported bugs

5 issues
  • Calls frequently drop or fail to connect
  • Text messages often delayed or not received
  • Mobile app randomly logs users out
  • Compatibility issues with newer iOS versions
  • Inconsistent performance across different devices

Requested features

5 requests
  • Add ability to send and receive multimedia messages
  • Improve mobile app stability and user experience
  • Provide better customer support and issue resolution
  • Introduce more customization and personalization options
  • Enhance call management features like call transfer

NUACOM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Aircall

No in-app purchases

None

NUACOM

No in-app purchases

Questions

Is Aircall free?
Aircall is free to download, with no in-app purchases.
Is NUACOM free?
NUACOM is free to download, with no in-app purchases.
Which has better reviews, Aircall or NUACOM?
NUACOM is rated higher. Aircall averages 4.4 out of 5 from 328 ratings, while NUACOM averages 4.5 from 2 ratings.
Do Aircall or NUACOM have ads?
Neither Aircall nor NUACOM shows ads.
Which is updated more often, Aircall or NUACOM?
Aircall ships an update fortnightly, and NUACOM every 6 weeks. Most recently, Aircall was updated on September 26, 2026 and NUACOM on August 15, 2026.

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