Aircall vs Spot
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Aircall
This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.
- Business phone numbers
- Call recording and notes
- SMS/MMS messaging
- AI-driven call summaries
- CRM and Helpdesk integrations
- Mobile notifications
- Call transfer and conferencing
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Extend the Aircall desktop experience to mobile. Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation. Extend your desktop experience to mobile Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS. Step away with confidence Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing. Create work-life privacy and separation Manage business calls conveniently from your mobile device, without exposing your personal phone number. Keep productive on-the-go Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution. Faster response times Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device. Stay connected and in control Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network. Aircall Features for iOS: Business numbers Select local, toll-free, mobile numbers or port existing numbers. Phone controls Mute, hold, transfer, and add to conference call. Messaging Send and receive SMS/MMS text messages. Notifications Respond faster and get alerted when a conversation comes in. Availability settings Manage when you're available for calls, especially on shared lines. Unified view Calls, texts, voicemails, and status logs are captured around the customer. Call recordings Capture and pause call recordings for quality assurance. AI assist Save time with automatic call summaries, transcriptions, and instant insights. Integrations Instantly record your conversation activity into your systems of record. Contacts Access your business contact information list on-the-go, from anywhere. Assign to Manage your inbox by assigning conversations to teammates. Transfer to GSM network Switch to cellular if your WiFi network connection is unstable. Sign up for Aircall today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
Spot
This app offers a virtual office environment for teams to collaborate, communicate, and host events. It provides customizable spaces for work and social interaction, aiming to replicate the feel of a physical office digitally. Users can easily share content and connect with colleagues in real-time.
- Virtual office spaces
- Customizable environments
- Real-time collaboration
- Screen and document sharing
- Virtual event hosting
- Spatial audio
- Team chat and statuses
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Spot is a place for people to work, have fun, collaborate, mingle, create and host events. # Virtual Offices Your Team, Together! The spirit and utility of being in the same physical office in a digital experience. - Instantly create an always-on virtual space for your organization. - Naturally move between rooms and conversations. - Reduce team friction and increase engagement. Be productive, together! Easily share multiple screens, stickies, images, and documents. It's as easy as dragging and dropping. Make it your own! Use an existing template or build from scratch. Everything is completely customizable from the floorplan to the furniture. Built for the web and mobile! Anyone can join instantly with just a web browser. More than just meetings! Meet in realtime and stay connected afterwards. All the accomodations of team chat and statuses built directly into the workplace. # Virtual Events Unlock the power of virtual events! Create an experience your audience will remember. Create a fully customized immersive space for all types of events: - Networking events - Workshops - Meetups - Conferences - Career Fairs - And a lot more! Go beyond video tiles! Captivate your audience with an immersive experience and a real sense of presence. Transition seamlessly! Attendees can start in the lobby, move into the main presentation, and then finish with breakout sessions, all by just moving around. Build the perfect space! Breakout rooms, lobbies, stages, and more– the only limit is your imagination. Next-level networking! Spatial audio, organic movement, emotes, and more enable organic and meaningful interactions. Full-featured! A rich set of moderating functionality, recording, chat, and a whole lot more will make sure your event is successful. Ready to get started? Try now for free!
Screenshots
Verdict
The clearest difference is rating: Spot at 5.0 against Aircall's 4.4. Spot also leads on monetization model (free vs subscription) and iOS requirement (12.0 vs 17.0). Aircall's advantage is update cadence (fortnightly vs every 5 months) and ratings volume (349 vs 3). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Spot holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Aircall has 349 ratings behind it against 3, so its average is the more settled of the two.
Aircall ships an update fortnightly, Spot every 5 months. The most recent releases landed on October 26, 2026 and October 2, 2026 respectively.
| Parameter | Aircall | Spot |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (349 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 35.9% of reviews | — |
| Number of ratings | 349 — better | 3 |
| Update frequency | Fortnightly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 88 MB | 13 MB |
| Age rating | 4+ | 17+ |
| Developer | Aircall.io Inc. | Spot.xyz Corporation |
Customer experience
Aircall
Spot
Bugs and requests
Aircall
Reported bugs
5 issues- Calls frequently drop or fail to connect
- Text messages often delayed or not received
- Mobile app randomly logs users out
- Compatibility issues with newer iOS versions
- Inconsistent performance across different devices
Requested features
5 requests- Add ability to send and receive multimedia messages
- Improve mobile app stability and user experience
- Provide better customer support and issue resolution
- Introduce more customization and personalization options
- Enhance call management features like call transfer
Spot
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Aircall
No in-app purchases
Spot
No in-app purchases









