Comparison

Aircall vs ScriptBob

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aircall

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

Highlights
  • Business phone numbers
  • Call recording and notes
  • SMS/MMS messaging
  • AI-driven call summaries
  • CRM and Helpdesk integrations
  • Mobile notifications
  • Call transfer and conferencing
Features
Read full description

Extend the Aircall desktop experience to mobile. Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation. Extend your desktop experience to mobile Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS. Step away with confidence Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing. Create work-life privacy and separation Manage business calls conveniently from your mobile device, without exposing your personal phone number. Keep productive on-the-go Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution. Faster response times Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device. Stay connected and in control Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network. Aircall Features for iOS: Business numbers Select local, toll-free, mobile numbers or port existing numbers. Phone controls Mute, hold, transfer, and add to conference call. Messaging Send and receive SMS/MMS text messages. Notifications Respond faster and get alerted when a conversation comes in. Availability settings Manage when you're available for calls, especially on shared lines. Unified view Calls, texts, voicemails, and status logs are captured around the customer. Call recordings Capture and pause call recordings for quality assurance. AI assist Save time with automatic call summaries, transcriptions, and instant insights. Integrations Instantly record your conversation activity into your systems of record. Contacts Access your business contact information list on-the-go, from anywhere. Assign to Manage your inbox by assigning conversations to teammates. Transfer to GSM network Switch to cellular if your WiFi network connection is unstable. Sign up for Aircall today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

About

ScriptBob

Features
Read full description

ScriptBob puts your pharmacy's fulfillment operation in your pocket. Built for pharmacists, technicians, and operations teams, it gives you a real-time view of what's shipping across your network and the tools to keep orders moving — from the dispensing floor or away from your desk. Sign in with your work email. Access is managed by your organization through single sign-on and protected by Face ID / Touch ID. WHAT YOU CAN DO • Network Dashboard — See today's shipped volume across every pharmacy in your network at a glance, then drill into any single location. Track performance across today, this week, or a custom range. • Home & Lock Screen Widgets — Keep today's network-wide shipped count in view without opening the app. Available as small and medium home-screen widgets and as inline, circular, and rectangular lock-screen widgets. Aggregate totals only. • Exceptions — Stay on top of orders that need attention. Review fulfillment exceptions, see why an order is held, and act on it — reassign, reroute, resolve, or add a note — so nothing stalls. • Alerts — A running feed of the events that matter to your operation, with deep links straight to the order or item involved. • Search — Find orders, prescriptions, and items fast from a single search box. • Inventory — Look up drug inventory and item details on the spot, and scan barcodes (including GS1 DataMatrix codes) with your camera to pull up the right item instantly. • Push Notifications — Get notified the moment something needs you, and tap straight through to the right screen. BUILT FOR PHARMACY TEAMS ScriptBob is a companion to your existing ScriptBob platform, made for the people who run high-volume dispensing and compounding operations. It's fast, focused, and built for the way pharmacy teams actually work — quick checks between tasks, staying ahead of exceptions, and knowing where things stand without walking back to a workstation. iPhone and iPad are both supported, with a two-pane layout and sidebar on iPad. SECURITY & PRIVACY Access requires an authorized work account with your organization. Authentication uses single sign-on and device biometrics, and the app communicates with your pharmacy's systems over encrypted connections. ScriptBob is intended for use by authorized pharmacy staff only. REQUIREMENTS An active ScriptBob account, provided by your employer or organization, is required to use this app.

Screenshots

Aircall3 screens
ScriptBob4 screens

Verdict

The call

Aircall and ScriptBob are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Aircall versus ScriptBob: the parameters behind the verdict, then further details
ParameterAircallScriptBob
PriceFreeFree
Rating4.4 (334 ratings) — better—
Positive reviews35.9% of reviews—
Number of ratings334 — better—
Update frequencyFortnightly—
AdsNoNo
In-app purchasesNoNo
MonetizationSubscription—
DevicesiPhoneiPhone, iPad — better
Requires iOS17.017.0
Further details — not scored
Size88 MB2 MB
Age rating4+17+
DeveloperAircall.io Inc.Scriptful

Bugs and requests

Aircall

Reported bugs

5 issues
  • Calls frequently drop or fail to connect
  • Text messages often delayed or not received
  • Mobile app randomly logs users out
  • Compatibility issues with newer iOS versions
  • Inconsistent performance across different devices

Requested features

5 requests
  • Add ability to send and receive multimedia messages
  • Improve mobile app stability and user experience
  • Provide better customer support and issue resolution
  • Introduce more customization and personalization options
  • Enhance call management features like call transfer

ScriptBob

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Aircall

No in-app purchases

None

ScriptBob

No in-app purchases

Questions

Is Aircall free?
Aircall is free to download, with no in-app purchases.
Is ScriptBob free?
ScriptBob is free to download, with no in-app purchases.
Do Aircall or ScriptBob have ads?
Neither Aircall nor ScriptBob shows ads.

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