JennAir vs eFire
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JennAir
Control and monitor your connected JennAir appliances remotely. Access curated content, guided recipes, and expert support to enhance your culinary experience and manage your kitchen with ease.
- Intuitive Home Feed
- Culinary Center with recipes
- Assisted Cooking guidance
- Real-Time Notifications
- Remote Appliance Control
- On-Demand Expert Support
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Manage your home in a digital ecosystem that defies limitations, harnessing the power of connected appliances, all from the JennAir® app. Intuitive Home Feed Curated JennAir content and access to control your appliance Culinary Center Tailored precisely to your preferences with step-by-step recipes, my creations, kitchen timers and more Assisted Cooking Follow step-by-step instructions and send settings to your appliance for great results Real-Time Notifications Receive alerts to your mobile device for cooking cycles, timers, recipes, and more Remote Control Connect to WiFi for real-time status updates and control your appliance from anywhere On-Demand Experts Connect with the JennAir Customer Care by phone to tap into the brilliant minds of experts who know JennAir® appliances inside and out. Appliance Settings Easily navigate to your connected appliance for true control **Appliance must be set to remote enable for remote control capabilities. Features subject to change. Compatible, connected appliance required. Details and privacy info at www.jennair.com/connectivity.html. CA residents - Do Not Sell My Info: jennair.com/do-not-sell-my-personal-information.html
eFire
Control your Bluetooth-enabled fireplace directly from your smartphone. Adjust flame height, blower speed, and LED lighting with an intuitive interface. Create custom ambiance with millions of colors or set pre-programmed moods.
- Bluetooth fireplace control
- Adjust flame height
- Control blower speed
- Manage multicolor LED lights
- Customizable LED color wheel
- Set ambiance with Emberbed mode
- 24hr Auto OFF timer
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Napoleon’s eFIRE app will revolutionize the way you use your fireplace. The first fireplace to be controlled by Bluetooth, using an app on your smartphone. As soon as you launch the app, it’s startlingly easy to use. The intuitive interface knows just what you want, and with easy toggle sliders you can control everything on your fireplace from the flame height, blower to LED lights. Imagine having total control of a room’s ambiance with just a couple of gestures. Full mastery of your ember bed allows you to create every imaginable color, selecting the one that fits the mood, or the décor with ease, the simple color wheel tool swiftly scrolls through the colors. Or set the mood with one touch. Ember Bed Mode instantly creates ambiance with the look of a banked fire, softly glowing. Get the atmosphere without the heat, you can even cycle through, and set the color without the fire even being on. Additionally the Napoleon’s eFIRE app has all of the same functions as a traditional fireplace remote; by controlling ON/OFF, flame height and blower speed. Now you can personalize the experience with your smartphone by controlling the following options - Flame height - Blower speed (if equipped) - 24hr Auto OFF timer - LED Multi color Lights providing over 16,000,000 different colors - LED color wheel to pick any color - LED cycle mode to cycle between the most vibrant Red, green and blue colors - LED Emberbed mode which best represents a real burning Ember bed - Quick access to multiple fireplaces equipped with Napoleon Bluetooth - Accent Night Light control - Split flow valve control - Auxiliary Contact control - Continuous pilot control 7 Day on demand pilot feature that will automatically turn off the main burner and keep the pilot active if there is no activity from the controller for 24hrs. The pilot will remain active for 7 days then turn off if there is no activity from the user or no call for heat. This new feature will help save fuel consumption and save on operational costs. The New Auxiliary Contact Control feature on the app lets the user know if the Fireplace is being controlled by another device. For safety reasons the fireplace can only be controlled by 1 device at a time and the remote that comes with the fireplace will have priority over the Bluetooth control.
Screenshots
Verdict
The clearest difference is rating: JennAir at 4.2 against eFire's 1.7. JennAir also leads on update cadence (every 2 months vs every 9 months) and ratings volume (2.3K vs 62). eFire's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (8.0 vs 16.1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JennAir holds the better App Store score, 4.2 against 1.7. That said, the two scores are not equally well evidenced: JennAir has 2.3K ratings behind it against 62, so its average is the more settled of the two. Written reviews point the same way: 11% of JennAir's written reviews are positive against 6% of eFire's.
JennAir ships an update every 2 months, eFire every 9 months. The most recent releases landed on September 24, 2026 and August 6, 2026 respectively.
| Parameter | JennAir | eFire |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (2.3K ratings) — better | 1.7 (62 ratings) |
| Positive reviews | 11.1% of reviews — better | 6.1% of reviews |
| Number of ratings | 2.3K — better | 62 |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.1 | 8.0 — better |
| Further details — not scored | ||
| Size | 175 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Whirlpool Corporation | WOLF STEEL USA INC |
Customer experience
JennAir
eFire
User reviews
JennAir
From 2.3K App Store ratingsWhat we love
- 🚀 Remote accessibility
- 👍 Sleek and stylish design
- 🚀 Convenient remote start
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable app performance
- 🐛 Buggy timer and temperature controls
- 🐛 Lack of intuitive user interface
- 🐛 Frequent disconnections and login issues
eFire
From 62 App Store ratingsWhat we love
- 👍 Handy app when working
- 👍 User-friendly once figured out
- 👍 Seamless device switching
- 👍 Crazy cool operation
Room to improve
- 🐛 Frequent connection issues
- 🐛 App doesn't connect
- 🐛 Bluetooth fails
- 🐛 Functionality is useless
- 🐛 Glitchy and unreliable
Bugs and requests
JennAir
Reported bugs
5 issues- Oven light turning on unexpectedly
- Meat probe temperature not updating correctly
- Oven temperature not syncing with app
- Inability to add appliances to the app
- Constant need to re-enable remote start
Requested features
4 requests- Improved recipe and cooking guidance
- Ability to set timers and temperatures directly on appliance
- Better integration with smart home platforms
- More reliable remote control functionality
eFire
Reported bugs
117 issues- First remotes didn't work
- Cannot sign on when wife has app open
- No login
- Backlights are dim
- Forgot password, no reset option
Show 112 moreShow fewer
- Cannot control temperature
- Does not connect via Bluetooth
- Fireplace password and settings revert to factory default
- App is glitchy
- Functionality is useless
- Doesn't control fireplace more than 80% of the time
- No obvious solution to forgotten password
- Doesn't connect easily
- Doesn't always work
- Never able to find and connect
- Factory remote locks out app
- Requires dealer technician service call to reset
- Cannot switch between phone and remote without dealer
- Never worked
- Doesn't see fireplace
- Can't use some settings
- New update never released
- App is useless
- Doesn't control anything
- Found fireplace, put in password, nothing happens
- Deleted and reloaded, same result
- Incredibly challenging to pair
- Won't let more than one user use app at a time
- Fireplace will not find phone
- No way to re-sync
- Can't use light functionality
- App does not work
- Promoted as great feature, doesn't work
- App loads improperly
- Offers no value to customers
- Should be pulled from App Store
- Will not connect
- Blank connect screen
- Limited help on website
- Works once, then doesn't work again
- Remove and install again, doesn't work
- Repeat cycle
- Worked once, then doesn't work
- Remote eats batteries and is quirky
- Spouse cannot operate remote without problems
- Cannot use multicolor LEDs if fireplace turned on with app
- Remote is in use locks app control
- Overdeveloped in meaningless ways
- Underdeveloped in important places
- Doesn't locate fireplace
- Technology isn't next level
- Nobody cared to respond or help
- Do not enable password
- Won't recognize password
- No reset option or ability to turn off password
- Cannot adjust temperature
- App doesn't work
- Keeps asking to confirm password (0000) and won't execute
- No way to reset password
- Dealer must offer support
- One person turns on with phone, another can't turn off
- Features don't work on app like remote
- No home automation options
- Bluetooth shows connected, app can't find fireplace
- Very bad app
- Broken, poorly made, frustrating
- Poorly written prompts
- Buttons do nothing
- No feedback if buttons work
- Terrible UX
- Screen jumping
- Amateurish app
- Can't reconnect to turn off
- Worked one time, hasn't worked since
- Controls do nothing 90% of the time
- Rarely works for 10 minutes
- Fireplace is found and connected, but doesn't act on commands
- Can't get past login screen
- Hitting button does nothing
- No way to reset PW
- App freezes after password
- Removed and reinstalled, same problem
- Pulled power to fireplace, tried to reconnect, same problem
- Installers not familiar with app
- Can't get fireplace to connect
- Rarely finds fireplace
- Says connected, but can't control
- Can only turn fireplace on or off
- Cannot change color or dim nightlight if controlled by remote
- App cannot control all supposed features
- App crashed
- Timer button closes app
- None of the functions did anything
- Turned off power with remote, then app worked
- Cannot use both at the same time
- Rarely connects
- Some controls don't work when connected
- Changed password, login incorrect
- Doesn't give option to reset password
- Bluetooth didn't see anything
- Unplugged Bluetooth in fireplace, then connected
- Phone app by itself doesn't work
- Have to fiddle with remote and app for lights
- LED lights stop working with smart flame
- No comparable smart flame choice with phone
- Lights aren't coming on with app
- Won't recognize factory password
- App goes to a blank list
- Only one Bluetooth device can be connected
- Remote won't work if another Bluetooth device is paired
- App can't find fireplace
- Lazy employees at sale locations
- Can't choose fireplace
- Igniting from app, remote doesn't work
- Turning off fire from app, can't keep blower on
- App starts, asks to choose fireplace from blank screen
- Doesn't go anywhere from there
Requested features
11 requests- Invest in better app experience
- UI update needed
- Connectivity with Google/Alexa
- Nest level controls for temperature
- Temperature setting by time of day/day of week
Show 6 moreShow fewer
- HomeKit integration
- Allow multiple Bluetooth devices
- Improve technology for expensive units
- Allow remote and app to work simultaneously
- Fix bugs for blower/flame control
- Add timer functionality
In-app purchases
JennAir
No in-app purchases
eFire
No in-app purchases









