Comparison

myEarthLink Mail vs Brightspeed

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myEarthLink Mail

Access your EarthLink email, manage contacts, and chat with support conveniently. This app allows you to read, send, and organize emails from anywhere, and easily connect with your EarthLink contacts and groups.

Highlights
  • Email access
  • Contact management
  • Send and receive emails
  • Manage EarthLink groups
  • Chat with support
Features
Read full description

Your link to what’s important With the new myEarthLink® app you can conveniently access email, manage your contacts, and get support - just tap on the feature and go! Email - Check your EarthLink email at any time, from anywhere. - Read, send, and manage email from your inbox with access to all of your EarthLink contacts. Contacts - View and send email to your local and/or EarthLink contacts. - View and send email to your EarthLink groups. Chat - Chat with support. Getting started -Below are a few tips for navigating the myEarthLink® app. -You will need to provide your EarthLink email address and password to check your EarthLink email. You will be asked to enter this information when necessary. -If you want to check another EarthLink email account, you will need to log out first. Click the Gear button and select the Logout button. -When you first open the myEarthLink® app you will receive several prompts asking for permissions. Select “Allow” to take advantage of the full functionality of the app. Questions or need additional support? Go to https://www.earthlink.net/mobile-email/

About

Brightspeed

Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.

Highlights
  • Secure login with Touch ID/Face ID
  • Track installation and appointments
  • Manage payments and plans
  • Live support and troubleshooting
  • Test network speed
Features
Read full description

Meet the Brightspeed app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on. Check out these great features: • Quickly and easily log in using Touch ID or Face ID. • Track and manage your Brightspeed appointments. • Track your payments and view or change your plan. • Get live support and troubleshooting tips. • View and test your network’s speed.

Screenshots

myEarthLink Mail4 screens
Brightspeed4 screens

Verdict

The call

The clearest difference is rating: Brightspeed at 4.0 against myEarthLink Mail's 1.8. Brightspeed also leads on ratings volume (3.8K vs 688). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Brightspeed holds the better App Store score, 4.0 against 1.8. That said, the two scores are not equally well evidenced: Brightspeed has 3.8K ratings behind it against 688, so its average is the more settled of the two. Written reviews complicate that: 10% of myEarthLink Mail's written reviews are positive against 4% of Brightspeed's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

myEarthLink Mail ships an update every 3 weeks, Brightspeed every 2 weeks. The most recent releases landed on September 21, 2026 and September 26, 2026 respectively.

Scorecard2 real differences · 8 level
myEarthLink Mail versus Brightspeed: the parameters behind the verdict, then further details
ParametermyEarthLink MailBrightspeed
PriceFreeFree
Rating1.8 (688 ratings)4.0 (3.8K ratings) — better
Positive reviews10.1% of reviews — better4.1% of reviews
Number of ratings6883.8K — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS1615.6 — better
Further details — not scored
Size38 MB49 MB
Age rating4+4+
DeveloperEarthLink LLCConnect Holding II LLC

Customer experience

myEarthLink Mail

All ratings688 ratings
Positive17.6%
Neutral4.9%
Negative77.5%
Written reviews119 reviews
Positive10.1%
Neutral5.9%
Negative84.0%

Brightspeed

All ratings3,764 ratings
Positive74.0%
Neutral3.1%
Negative22.9%
Written reviews242 reviews
Positive4.1%
Neutral2.1%
Negative93.8%

User reviews

myEarthLink Mail

From 688 App Store ratings

What we love

  • 👍 Able to access email on the go
  • 🔒 Strict spam blocker
  • 👍 Familiar and simple interface

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Slow to load emails and navigate
  • 🐛 Unreliable authentication
  • 🐛 Buggy and unresponsive features
  • 🐛 Unable to manage emails effectively

Brightspeed

From 3.8K App Store ratings

What we love

  • 🚀 Fast internet speed
  • 💡 Fiber optic connectivity
  • 👍 Great quality service

Room to improve

  • 🐛 Frequent internet outages
  • 🔍 Unreliable app and website
  • 💸 Billing and payment issues
  • 🤖 Poor customer service
  • 🔌 Connectivity problems

Bugs and requests

myEarthLink Mail

Reported bugs

4 issues
  • Login screen issues
  • Inability to scroll through emails
  • Inconsistent behavior when deleting emails
  • Sync issues between app and webmail

Requested features

4 requests
  • Ability to delete emails in bulk
  • Option to customize home screen
  • Access and manage spam from within the app
  • Improved search and sorting functionality

Brightspeed

Reported bugs

3 issues
  • App crashes and freezes
  • Login and account access issues
  • Inability to view bills or make payments through the app

Requested features

3 requests
  • Ability to manage devices and internet settings from the app
  • More transparency in billing and service credits
  • Improved app functionality and stability

In-app purchases

None

myEarthLink Mail

No in-app purchases

None

Brightspeed

No in-app purchases

Questions

Is myEarthLink Mail free?
myEarthLink Mail is free to download, with no in-app purchases.
Is Brightspeed free?
Brightspeed is free to download, with no in-app purchases.
Which has better reviews, myEarthLink Mail or Brightspeed?
Brightspeed is rated higher. myEarthLink Mail averages 1.8 out of 5 from 688 ratings, while Brightspeed averages 4.0 from 3.8K ratings.
Do myEarthLink Mail or Brightspeed have ads?
Neither myEarthLink Mail nor Brightspeed shows ads.
Which is updated more often, myEarthLink Mail or Brightspeed?
myEarthLink Mail ships an update every 3 weeks, and Brightspeed every 2 weeks. Most recently, myEarthLink Mail was updated on September 21, 2026 and Brightspeed on September 26, 2026.

Other comparisons